Find Onsite support engineer Jobs in Dublin, D

Desktop Support Engineer
Teleperformance —Dublin 07, County Dublin
- Full-time
- Management
- Customer service
- Windows
Automation / OT Consultant
NNIT A/S —Dublin, County Dublin
- Azure
- English
- Java
12d
Senior Engineer Electrical
Exyte GmbH —Leixlip, County Kildare
- System design
- Bachelor's degree
- Communication skills
Senior Technical Product Manager
Marsh —Dublin, County Dublin
- Full-time
- Agile
- Budgeting
- Communication skills
11d
Intermediate Civil Engineer - Life Sciences
Jacobs —Dublin, County Dublin
- Hybrid work
- Bachelor's degree
- Manufacturing
- Civil Engineering
Mechanical/HVAC Designer - BIM
Jacobs —Dublin, County Dublin
- Full-time
- HVAC
- Construction experience
- Communication skills
3d
Lead Technology Product Manager (Brightflag)
Wolters Kluwer —Dublin, County Dublin
- Full-time
- Product management
- AI
- Life insurance
Senior Planner
Winthrop Technologies —Dublin, County Dublin
- Full-time
- Engineering
- Bachelor's degree
- Leadership
Quick apply
Environmental Health Safety Advisor
DPS Group —Leixlip, County Kildare
- English
- Master's degree
- No degree
Heat Pumps and Renewables - Technical Service Engineer
Glen Dimplex Group —Cloghran, County Dublin
- Full-time
- Customer service
- Microsoft Office
- In-person
5d
Principal Engineer – Galway, Ireland (Hybrid )
Hadfield Green —DUBLIN 2, County Dublin
- Full-time
- C++
- AI
Quality Engineering Manager
Embecta —Dún Laoghaire, County Dublin
- Full-time
- Engineering
- Communication skills
Electrical Maintenance Engineer (Senior Authorised Person)
Centrica Business Solutions —Dublin, County Dublin
- On call
- Maintenance
- No degree
- In-person
Senior Electrical Commissioning Engineer
Winthrop Technologies —Dublin, County Dublin
- System design
- No degree
- HVAC
Quick apply

I want to receive the latest job alerts for onsite support engineer in dublin, d

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

onsite support engineer jobs near dublin, d

Senior Technical Product Manager jobs in Dublin, County Dublin

Maintenance Person jobs in Dublin, County Dublin

Civil Engineer jobs in Dublin, County Dublin

Mechanical jobs in County Kerry

Mechanical Designer jobs in Shannon, County Clare

Ui Ux Designer jobs in Dublin, County Dublin

Principal Software Engineer jobs in Galway, County Galway

Principal Software Engineer jobs in County Dublin

Audio, Music, Editor, Composer, Sound Engineer jobs in Remote

Test Automation Engineer jobs in Dublin, County Dublin

Alarm Engineer jobs in Dublin, County Dublin

Pharmacy Technician Part Time jobs in Dublin, County Dublin

Technician, Pharmacy jobs in County Wicklow

Technician, Pharmacy jobs in Roscommon, County Roscommon

Software Engineer jobs in Shannon, County Clare

Junior Ai Engineer jobs in Dublin, County Dublin

Quality Engineer jobs in Dublin, County Dublin

Quality Engineer jobs in County Galway

Quality Engineer jobs in County Mayo

Quality Engineer jobs in County Donegal

Desktop Support Engineer

Teleperformance -
Dublin 07, County Dublin

Apply Now

Job details

Full-time

Qualifications

Telephony
Management
Customer service
Windows
Microsoft Office
Continuous improvement
Communications
Communication skills

Full job description

Overview:

Job Type: Permanent

Location: Dublin

Hours: -37.5 Hours per week.

Out of hours work may be required.

About us

Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We’ve been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world’s population.

We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work® in various countries, including the UK, and was included in Forbes’ 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global’s Global Best Employers™ Program.

We are an equal opportunities employer and we welcome applications from all suitably qualified persons.

About the Role

As a Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely.

General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role.

Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion.

Duties

Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users
Software deployment and updates for all devices used in the estate
Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries
Support and triage of major incident impacting business productivity and ability to maintain client KPIs
Gather and submit evidence in relation to quarterly and annual security policies, and external audits
Identifying business risks and ensuring adherence to internal and external security requirements
Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer

Requirements

Ability to attain CTC and SC clearance as per UK government requirements.
Ability to maintain a high degree of customer service for all support queries.
Proven track record of close attention to Service Level Agreements (SLA’s) and setting a clear expectation to the customer.
Proactive approach, ability to prioritise and manage own workload.
Ability to solve complex problems & participate in continuous improvement.
Excellent oral and written communication skills.
Keen attention to detail.
Ability to relate to others in a positive manner. Strong team focus.
Experience with MS Office Packages

Skills and Experience (advantageous)

Experience and/or Qualifications in an IT field
Experience with Windows 10 & 11
Experience working with VDI solutions
Experience with Cisco Networking desirable.
Experience with MECM for software deployment, OS build and patch management
Experience of managing and implementing Group Policy in an enterprise environment.
Experience with Anti Virus software and managing cyber security threats
Experience working with O365 products and services
Working experience of ITIL and/or ISO270001 processes and procedures.
Proactive approach, ability to prioritise and manage own workload
Ability to solve complex problems & participate in continuous improvement.

Apply Now

Refine Your Search

onsite support engineer jobs in dublin, d

Desktop Support Engineer

Automation / OT Consultant

Senior Engineer Electrical

Senior Technical Product Manager

Intermediate Civil Engineer - Life Sciences

Mechanical/HVAC Designer - BIM

Lead Technology Product Manager (Brightflag)

Senior Planner

Environmental Health Safety Advisor

Heat Pumps and Renewables - Technical Service Engineer

Principal Engineer – Galway, Ireland (Hybrid )

Quality Engineering Manager

Electrical Maintenance Engineer (Senior Authorised Person)

Senior Electrical Commissioning Engineer

I want to receive the latest job alerts for onsite support engineer in dublin, d

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected