Find Center security manager, dub Jobs in Sandyford, D

Senior IT Lead and Delivery Manager
Teleperformance —Dublin, County Dublin
- On call
- Azure
- Computer Science
- Master's degree
Senior Grid Delivery Manager, AWS , (To be based in London, Dublin, Madrid or Frankfurt)
Amazon Web Services EMEA SARL (Irish Branch) - G50 —Dublin, County Dublin
- Full-time
- Spanish
- Engineering
- Master's degree
8d
Early Years Team Leader
Coolmine Therapeutic Community —DUBLIN 15, County Dublin
- €42,169–€46,592 a year
- Full-time
- Management
- Bachelor's degree
- No degree
- Wellness program
- Annual leave
Quick apply
5d
Network Development Manager, Frontier Networking
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- AWS
- Bachelor's degree
10d
Health & Safety Engineer Construction, AWS Data Centers
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Office
- Master's degree
- AWS
9d
Site Supervisor
Hitachi —Dublin, County Dublin
- Full-time
- In-person
- Negotiation
Secondary Project Engineer
Hitachi —Dublin, County Dublin
- Full-time
- Project management
- IT
- Electrical Engineering
2d
Security Operations Center Technology Associate Manager
Accenture —Dublin, County Dublin
- Weekend availability
- AutoCAD
- Microsoft Excel
- Computer Science
2d
Protective Services Senior Manager SOC Lead
Accenture —Dublin, County Dublin
- Overtime
- Customer service
- Analysis skills
- Bachelor's degree
2d
Caseworker - AAATP
Iom Usrap Dc —Dublin, County Dublin
- Full-time
- Microsoft Word
- Spanish
- Microsoft Excel
1d
Regional HR Business Partner - EMEA
Securitas Ireland —Dublin, County Dublin
- Overtime
- Hybrid work
- Bachelor's degree
- Human resources
- Organisational skills
- Employee assistance program
- Sick pay
Quick apply
1d
Caseworker - AAATP
International Organization for Migration —Dublin, County Dublin
- Full-time
- Microsoft Word
- Spanish
- Microsoft Excel
1d
Network Development Manager, Network Fabric Engineering, Access Networks
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Computer science
- Management
- Computer Science
5d
Technical Program Management, Geo AI Security
Google —Dublin, County Dublin
- €94,000–€96,500 a year
- Full-time
- Master's degree
- Bachelor's degree
- No degree
5d
Experte TechOPS Maintenance Planning (m/w/d)
Lufthansa Technik Turbine Shannon —Dublin, County Dublin
- €50,000–€62,000 a year
- Full-time
- Microsoft Office
- Master's degree
- Bachelor's degree
3d
Project Manager
Hitachi Rail —Dublin, County Dublin
- Full-time
- Project management
- Bachelor's degree
- Electrical Engineering
4d
Facilities Service Manager
Vantage Data Centers —Dublin, County Dublin
- Full-time
- Bachelor's degree
- Annual leave
Quick apply
4d
Site Supervisor
Hitachi Rail —Dublin, County Dublin
- Full-time
- In-person
- Negotiation
2d
Tech Infrastructure Program Manager , Data Centre Delivery
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Maintenance
- AWS
- Bachelor's degree
2d
Software Development Engineer , Network Lifecycle Management
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- AWS
- Bachelor's degree
4d

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Senior IT Lead and Delivery Manager

Teleperformance -
Dublin, County Dublin

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Job details

Qualifications

Jira
Azure
Computer Science
Master's degree
AWS
ServiceNow
IT
Business
Leadership
Juniper

Full job description

Overview

Senior IT Lead and Delivery Manager

Location: Dublin, Ireland (On-site across two sites)

Salary: DOE

Reports to: Head of IT Infrastructure / Head of Service Delivery

Role Purpose

The Senior IT Lead & Client Success Manager serves as the definitive bridge between technology delivery, client satisfaction, and commercial success. This role acts as the "face of IT" on the Dublin leadership board while maintaining hands-on accountability for service delivery excellence. You will manage a complex ecosystem of global client applications and local infrastructure, ensuring that every technical initiative justifies its spend by directly supporting client retention and operational efficiency.

Key Responsibilities

1. Strategic Leadership & Commercial Stewardship

Site Representation: Act as the primary IT representative on the Dublin leadership board, driving success against stated KPIs and delivering the regional IT strategy.
P&L Ownership: Manage the regional IT OpEx and CapEx budget, linking every Euro of spend to ROI, cost-savings, or revenue-generating potential.
Client & TAM Interface: Act as the senior technical point of contact for key clients and Technical Account Managers (TAMs), positioning IT services as a value-add in pitches and renewals.

2. Operational Governance & Service Excellence

SLA/OLA Accountability: Own the end-to-end delivery of IT services, ensuring all Service Level Agreements and Operational Level Agreements are consistently met or exceeded.
Performance Reporting: Design and present QBRs to senior stakeholders, detailing system health, operational metrics, and team performance.
Change & Risk Management: Approve high-risk technical changes via the Change Advisory Board (CAB) and enforce global security, GDPR, and BCDR compliance.

3. Team Leadership & On-Call Steering

Direct People Management: Lead, mentor, and manage a team of 3 to 5 Desktop Support Technicians across both Dublin sites, overseeing their training, performance reviews, and capacity planning.
Escalation & Crisis Leadership: Serve as the ultimate point of escalation for P1/P2 incidents. During critical outages, steer the engineering team to swift resolution and manage all executive-level communications.
On-Call Rota Management: Implement and oversee a 24/7 support schedule, providing guidance and technical "steering" to the team during out-of-hours events.

4. Technical Ecosystem & Innovation

Infrastructure Management: Guarantee high availability for local networking (Fortinet and Juniper), data centers, end-user computing, and audiovisual (AV) technologies.
Application Stewardship: Oversee the performance and access management of enterprise client application suites and collaborative tools.
Continuous Improvement: Identify emerging technologies and deploy CSI frameworks to eliminate service bottlenecks and optimize operational costs.

Candidate Profile

Experience: 12+ years in high-volume IT environments, including at least 5 years in BPO or Managed Services leadership and 2-3 years of direct people management.
Framework Expertise: Certified in ITIL v4 Foundations (Managing Professional designation preferred).
Technical Savvy: Deep understanding of enterprise networking (Fortinet and Juniper), cloud (AWS/Azure), hybrid identity management (Okta/AD), and ITSM platforms like ServiceNow or Jira.
The "Bridge" Factor: Proven ability to translate complex technical issues into business-centric solutions for C-suite executives and non-technical stakeholders.
Education: Degree in IT/Computer Science, ideally supplemented by an MBA or business-centric certification.

#LI-CW1

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Refine Your Search

center security manager, dub jobs in sandyford, d

Senior IT Lead and Delivery Manager

Senior Grid Delivery Manager, AWS , (To be based in London, Dublin, Madrid or Frankfurt)

Early Years Team Leader

Network Development Manager, Frontier Networking

Health & Safety Engineer Construction, AWS Data Centers

Site Supervisor

Secondary Project Engineer

Security Operations Center Technology Associate Manager

Protective Services Senior Manager SOC Lead

Caseworker - AAATP

Regional HR Business Partner - EMEA

Caseworker - AAATP

Network Development Manager, Network Fabric Engineering, Access Networks

Technical Program Management, Geo AI Security

Experte TechOPS Maintenance Planning (m/w/d)

Project Manager

Facilities Service Manager

Site Supervisor

Tech Infrastructure Program Manager , Data Centre Delivery

Software Development Engineer , Network Lifecycle Management

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Overview

Role Purpose

Key Responsibilities

1. Strategic Leadership & Commercial Stewardship

2. Operational Governance & Service Excellence

3. Team Leadership & On-Call Steering

4. Technical Ecosystem & Innovation

Candidate Profile

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