Find Program security engineer Jobs in Dublin, D

Desktop & Site Support Engineer
Teleperformance —Dublin 07, County Dublin
- Full-time
- Management
- Customer service
- Windows
Software Engineer III, Cloud - Falcon Foundry (Hybrid, IRE)
CrowdStrike —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Computer Science
- Java
Senior Applied Scientist, AWS Security
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Doctoral degree
- Research
- Master's degree
Sr. SDE, Workforce Solutions (WS)
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- System design
- Java
Customer Experience Engineer
Microsoft —Dublin, County Dublin
- €63,400–€130,000 a year
- Full-time
- Azure
- Computer Science
- Engineering
3d
Software Engineer III, WAN Core, Network Engineering
Google —Dublin, County Dublin
- €100,000–€102,000 a year
- Full-time
- Software troubleshooting
- System design
- Bachelor's degree
7d
Automation Manufacturing Engineer
Jabil Circuit —Bray, County Wicklow
- Full-time
- Windows
- Computer skills
- Manufacturing
11d
Sr. Technical Program Manager, AWS Manufacturing Operations
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- Engineering
- AWS
Network Development Manager, Network Fabric Engineering, Access Networks
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Computer science
- Management
- Computer Science
Software Development Manager, Aurora Control Plane, Aurora Control Plane
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Management
- Engineering
- AWS
EMEA Cabling Quality Mgr, Global Cabling Quality
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Electrical Engineering
Principal DevOps Engineer - Decision Management Platform
Mastercard —Dublin, County Dublin
- Full-time
- DevOps
- Java
- AWS
Manager, Security Engineering, Differentiated Security Team
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- Master's degree
- Bachelor's degree
13d
Senior Manager, Solutions Engineering, Okta
Okta —Dublin, County Dublin
- €140,000–€190,000 a year
- Sales
- Annual leave
6d
GRC Pre-Sales Consultant / Solutions Engineer – DACH market, EMEA
Vanta —Dublin, County Dublin
- Full-time
- Azure
- Sales
- Windows
- Annual leave
Software Development Manager - DynamoDB, DynamoDB
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Engineering
- AWS
- Team management
Network Infrastructure Construction Quality Program Manager
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Windows
Associate Director - Civil Engineering (Transmission & Distribution)
Jacobs —Dublin, County Dublin
- Hybrid work
- Civil Engineering
- Leadership
- Communication skills
Capacity Planning Manager, CDP EMEA
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Leadership
- Analytics
Supply Chain Manufacturing Engineer
Acre Security —Dublin, County Dublin
- Full-time
- Bachelor's degree
- Manufacturing

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Desktop & Site Support Engineer

Teleperformance -
Dublin 07, County Dublin

Apply Now

Job details

Full-time

Qualifications

Telephony
Management
Customer service
Windows
Microsoft Office
Continuous improvement
Communications
Communication skills

Full job description

Overview:

VACANCY: Desktop Support Engineer

Job Type: Permanent

Location: Dublin (Hybrid)

Hours: -37.5 Hours per week.

Out of hours work may be required.

About us

Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We’ve been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world’s population.

We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work® in various countries, including the UK, and was included in Forbes’ 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global’s Global Best Employers™ Program.

We are an equal opportunities employer and we welcome applications from all suitably qualified persons.

About the Role

As a Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely.

General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role.

Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion.

Duties

Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users
Software deployment and updates for all devices used in the estate
Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries
Support and triage of major incident impacting business productivity and ability to maintain client KPIs
Gather and submit evidence in relation to quarterly and annual security policies, and external audits
Identifying business risks and ensuring adherence to internal and external security requirements
Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer

Requirements

Ability to attain CTC and SC clearance as per UK government requirements.
Ability to maintain a high degree of customer service for all support queries.
Proven track record of close attention to Service Level Agreements (SLA’s) and setting a clear expectation to the customer.
Proactive approach, ability to prioritise and manage own workload.
Ability to solve complex problems & participate in continuous improvement.
Excellent oral and written communication skills.
Keen attention to detail.
Ability to relate to others in a positive manner. Strong team focus.
Experience with MS Office Packages

Skills and Experience (advantageous)

Experience and/or Qualifications in an IT field
Experience with Windows 10 & 11
Experience working with VDI solutions
Experience with Cisco Networking desirable.
Experience with MECM for software deployment, OS build and patch management
Experience of managing and implementing Group Policy in an enterprise environment.
Experience with Anti Virus software and managing cyber security threats
Experience working with O365 products and services
Working experience of ITIL and/or ISO270001 processes and procedures.
Proactive approach, ability to prioritise and manage own workload
Ability to solve complex problems & participate in continuous improvement.

Apply Now

Refine Your Search

program security engineer jobs in dublin, d

Desktop & Site Support Engineer

Software Engineer III, Cloud - Falcon Foundry (Hybrid, IRE)

Senior Applied Scientist, AWS Security

Sr. SDE, Workforce Solutions (WS)

Customer Experience Engineer

Software Engineer III, WAN Core, Network Engineering

Automation Manufacturing Engineer

Sr. Technical Program Manager, AWS Manufacturing Operations

Network Development Manager, Network Fabric Engineering, Access Networks

Software Development Manager, Aurora Control Plane, Aurora Control Plane

EMEA Cabling Quality Mgr, Global Cabling Quality

Principal DevOps Engineer - Decision Management Platform

Manager, Security Engineering, Differentiated Security Team

Senior Manager, Solutions Engineering, Okta

GRC Pre-Sales Consultant / Solutions Engineer – DACH market, EMEA

Software Development Manager - DynamoDB, DynamoDB

Network Infrastructure Construction Quality Program Manager

Associate Director - Civil Engineering (Transmission & Distribution)

Capacity Planning Manager, CDP EMEA

Supply Chain Manufacturing Engineer

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