Find Success architect service Jobs in Clonee, Mh

Customer Success Manager (VCF)
Ergo —Dublin, County Dublin
- English
- Analysis skills
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11d
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- Master's degree
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- AI
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Director of Data Engineering
2K —Dublin, County Dublin
- DevOps
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Senior II Backend Engineer
Ethyca —Dublin, County Dublin
- Full-time
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Real Estate Development Mgr Data Center Supply Solutions (EMEA)
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- English
- AWS
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Principal Structural Engineer
AECOM —Dublin, County Dublin
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Senior Data Centre Design Manager, Data Centre Design Engineering
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
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Datavant Ireland —Dublin, County Dublin
- Remote
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Sr. Software Eng, Data Platforms
eBay Inc. —Dublin, County Dublin
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AECOM —Dublin, County Dublin
- Full-time
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JPMorganChase —DUBLIN 2, County Dublin
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Sr. Manufacturing Test Engineer, AWS Rack Mfg Operations
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Customer Success Manager (VCF)

Ergo
Dublin, County Dublin

Apply Now

Job details

Permanent
11 days ago

Qualifications

English
Analysis skills
VMWare
Account management
Communication skills
vSphere

Full job description

Ergo are seeking a Customer Success Manager (CSM) with a background in VMware technology. In this exciting role you will be responsible for driving the adoption, retention, and growth of VMware Cloud Foundation (VCF) and associated solutions across Ergo / Presidio's customer base in Ireland and the United Kingdom. This role will focus on helping customers successfully transition to, stabilize, and maximize the value of their VCF-based private and hybrid cloud environments.

This is a hybrid role with occasional office visits to Dublin office and client sites.

What will you do?

Drive adoption and utilization of VMware Cloud Foundation across assigned customer accounts, ensuring customers fully leverage their VCF licensing investments.

Monitor customer health, usage trends, and engagement levels to proactively identify opportunities and risks.

Identify and promote opportunities to expand customer value through the adoption of additional VCF solutions and add-ons, including:

Guide customers through post-sales onboarding, subscription renewals, licensing transitions, and migration from legacy VMware environments.

Define, track, and communicate key performance indicators (KPIs) and success metrics that demonstrate business value.

Conduct regular Executive Strategic Reviews (ESRs) detailing consumption metrics and optimization paths.

Proactively identify deployment challenges, technical barriers, adoption gaps, and renewal risks.

Partner closely with Broadcom Technical Account Managers (TAMs), solution architects, support teams, product specialists, and Presidio sales teams to resolve issues and drive customer success.

What do you need?

Minimum 5 years of experience in Customer Success, Technical Account Management, Professional Services, or a related customer-facing role.

Strong understanding of data center virtualization, private cloud infrastructure, hybrid cloud architectures, and subscription-based software licensing models.

Working knowledge of the VMware ecosystem, including: VMware Cloud Foundation (VCF) / vSphere / vSAN / NSX / Aria Suite

Proven track record of dealing with C-level stakeholders and navigating complex enterprise IT governance & strong analytical, presentation, and problem-solving skills.

Excellent verbal and written communication skills in English.

Apply today for more information.

Apply Now

Refine Your Search

success architect service jobs in clonee, mh

Customer Success Manager (VCF)

Senior Software Engineer - (Clinical AI) - Ireland

Director of Data Engineering

Senior II Backend Engineer

Real Estate Development Mgr Data Center Supply Solutions (EMEA)

Principal Structural Engineer

Senior Data Centre Design Manager, Data Centre Design Engineering

Software Engineer, Lake & Warehouse Infrastructure

Sr. Software Eng, Data Platforms

Lead Software Engineer - AI

Principal Mechanical Engineer – Building Services

Senior Data Centre Structural Engineer, DC Design Engineering

Lead Software Engineer - Workforce Experience Technology (Backend, AWS)

Sr. Manufacturing Test Engineer, AWS Rack Mfg Operations

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