Find Success architect service Jobs in Dublin, D

Customer Success Manager (VCF)
Ergo —Dublin, County Dublin
- English
- Analysis skills
- Communication skills
11d
Cloud Infrastructure Engineer
Sogeti —Dublin, County Dublin
- Azure
- DevOps
- AWS
Software Engineer, Lake & Warehouse Infrastructure
Datavant Ireland —Dublin, County Dublin
- Remote
- Azure
- SQL
- AWS
Quick apply
Full Stack Lead Software Engineer
Mastercard —Dublin, County Dublin
- Full-time
- Oracle
- Java
- SQL
12d
Sr. Software Eng, Data Platforms
eBay Inc. —Dublin, County Dublin
- Full-time
- System design
- Java
- AI
ICT Design Engineer, EMEA
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- AutoCAD
- CAD
- AWS
Director of Data Engineering
2K —Dublin, County Dublin
- DevOps
- Data analysis skills
- AI
Quick apply
Senior Data Centre Design Manager, Data Centre Design Engineering
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Engineering
- AWS
- Project management
13d
Lead Software Engineer - Workforce Experience Technology (Backend, AWS)
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- System design
- Java
- AWS
2d
Principal Structural Engineer
AECOM —Dublin, County Dublin
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
Lead Software Engineer - AI
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- Azure
- System design
- Java
Senior II Backend Engineer
Ethyca —Dublin, County Dublin
- Full-time
- Azure
- System design
- AWS
Quick apply
Sr. Manufacturing Test Engineer, AWS Rack Mfg Operations
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- Engineering
- Java
3d
Senior Data Centre Structural Engineer, DC Design Engineering
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Engineering
- AWS
- Bachelor's degree
12d
Lead Civil and Structural Engineer
DPS Group —Citywest, County Dublin
- Full-time
- AutoCAD
- CAD
- Master's degree
Principal Mechanical Engineer – Building Services
AECOM —Dublin, County Dublin
- Full-time
- Hybrid work
- Engineering
- HVAC
- Business
11d

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Customer Success Manager (VCF)

Ergo
Dublin, County Dublin

Apply Now

Job details

Permanent
11 days ago

Qualifications

English
Analysis skills
VMWare
Account management
Communication skills
vSphere

Full job description

Ergo are seeking a Customer Success Manager (CSM) with a background in VMware technology. In this exciting role you will be responsible for driving the adoption, retention, and growth of VMware Cloud Foundation (VCF) and associated solutions across Ergo / Presidio's customer base in Ireland and the United Kingdom. This role will focus on helping customers successfully transition to, stabilize, and maximize the value of their VCF-based private and hybrid cloud environments.

This is a hybrid role with occasional office visits to Dublin office and client sites.

What will you do?

Drive adoption and utilization of VMware Cloud Foundation across assigned customer accounts, ensuring customers fully leverage their VCF licensing investments.

Monitor customer health, usage trends, and engagement levels to proactively identify opportunities and risks.

Identify and promote opportunities to expand customer value through the adoption of additional VCF solutions and add-ons, including:

Guide customers through post-sales onboarding, subscription renewals, licensing transitions, and migration from legacy VMware environments.

Define, track, and communicate key performance indicators (KPIs) and success metrics that demonstrate business value.

Conduct regular Executive Strategic Reviews (ESRs) detailing consumption metrics and optimization paths.

Proactively identify deployment challenges, technical barriers, adoption gaps, and renewal risks.

Partner closely with Broadcom Technical Account Managers (TAMs), solution architects, support teams, product specialists, and Presidio sales teams to resolve issues and drive customer success.

What do you need?

Minimum 5 years of experience in Customer Success, Technical Account Management, Professional Services, or a related customer-facing role.

Strong understanding of data center virtualization, private cloud infrastructure, hybrid cloud architectures, and subscription-based software licensing models.

Working knowledge of the VMware ecosystem, including: VMware Cloud Foundation (VCF) / vSphere / vSAN / NSX / Aria Suite

Proven track record of dealing with C-level stakeholders and navigating complex enterprise IT governance & strong analytical, presentation, and problem-solving skills.

Excellent verbal and written communication skills in English.

Apply today for more information.

Apply Now

Refine Your Search

success architect service jobs in dublin, d

Customer Success Manager (VCF)

Cloud Infrastructure Engineer

Software Engineer, Lake & Warehouse Infrastructure

Full Stack Lead Software Engineer

Sr. Software Eng, Data Platforms

ICT Design Engineer, EMEA

Director of Data Engineering

Senior Data Centre Design Manager, Data Centre Design Engineering

Lead Software Engineer - Workforce Experience Technology (Backend, AWS)

Principal Structural Engineer

Lead Software Engineer - AI

Senior II Backend Engineer

Sr. Manufacturing Test Engineer, AWS Rack Mfg Operations

Senior Data Centre Structural Engineer, DC Design Engineering

Lead Civil and Structural Engineer

Principal Mechanical Engineer – Building Services

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