As Transmission System Operator, EirGrid is at the heart of Ireland’s electricity system, ensuring that power flows safely and reliably from where it is generated to where it is needed. EirGrid manages the real-time operation of the power system and oversees the wholesale electricity market, balancing supply and demand every second of the day. We strengthen system resilience through the development and operation of interconnectors to other countries and are also responsible for planning and developing the transmission network, investing in necessary upgrades and expansion to meet Ireland’s growing demand and support the transition to a low-carbon future. Our role is expanding significantly to include operating, developing, and owning Ireland’s offshore transmission grid, a critical step in harnessing the potential of offshore wind energy.
The Opportunity
We are now seeking a Head of IT Corporate Applications to join Technology Services.
The successful candidate will report directly to the Director of Technology Services and will play a pivotal role in leading and evolving EirGrid’s Corporate IT Applications estate. As Head of IT Corporate Applications, you will shape the strategic direction of the function, ensuring the stability, resilience and continuous improvement of the application ecosystem that supports EirGrid’s business operations.
The scope of the role includes leadership of the Corporate Applications estate, IT Service Management, Release Management and the IT Service Desk. The role holder will work closely with business leaders, application owners and delivery partners to define application roadmaps, support operational readiness for new capabilities and ensure services are delivered in a controlled, reliable and customer-focused way. Success in the role will be determined by the ability to maintain high service performance, manage risk and compliance effectively, and continuously improve how Corporate IT Applications support business needs across EirGrid.
The role holder will lead teams and delivery partners responsible for the ongoing operation and optimisation of over 100 corporate applications post go-live. One of the key challenges for the role holder will be to bring strong governance, service discipline and strategic leadership to a complex application environment while building trusted partnerships across the business and ensuring the function is equipped to meet future change and growth.
The Team
The Corporate IT Applications function is responsible for the application ecosystem that underpins how EirGrid operates as a business, supporting core corporate processes and enabling end-users across the organisation. The function plays a critical role in ensuring applications remain stable, secure and fit for purpose while also evolving to meet new and expanded business requirements.
As EirGrid continues to deliver on its ambitious strategy, the scale and complexity of business demand on Corporate IT Applications is increasing. The effective operation, optimisation and governance of this estate is fundamental to supporting critical business services, enabling transformation and ensuring EirGrid is equipped to meet its long-term strategic objectives.
Key Responsibilities
- Lead, develop and inspire a high performing team across Corporate Applications, IT Service Management, Release Management and the IT Service Desk.
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Be accountable for the Corporate IT Applications estate, ensuring the availability, stability, performance and ongoing optimisation of over 100 corporate applications post delivery.
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Partner with business function leads, application owners and delivery partners to define and deliver the long-term vision, roadmap and lifecycle management of corporate applications.
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Provide operational accountability for systems post go-live, driving continuous improvement and service optimisation across the application estate.
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Own and oversee Release Management for Technology Services, ensuring controlled, predictable and low risk delivery of changes.
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Drive a customer‑centric culture, ensuring services deliver tangible value and meet business needs and critical deadlines (including TSO settlements and payment runs).
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Establish and maintain strong governance and assurance with business stakeholders, including service reviews, service introduction criteria and operational readiness for new capabilities.
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Drive continuous improvement and innovation, introducing new ways of working that enhance service quality, efficiency and reliability.
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Manage talent pipeline and succession planning ensuring Corporate Applications are equipped with the capability to manage application portfolio, respond to new business requirements and deliver on change programme.
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Partner with the Vendor Management team to ensure effective management of vendors and software licences, including compliance, audit readiness and sustainable commercial arrangements.
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Own budget accountability for Corporate Applications and associated services, directing investment to maximise service quality, resilience and continuous improvement.
About you
Successful candidates will have:
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Demonstrated experience leading and overseeing corporate application services in a complex enterprise environment, whether within an in-house IT team, managed service or consulting setting.
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Strong strategic thinking and problem-solving capability, with the ability to translate business objectives into actionable outcomes and see them through to delivery within an IT context.
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Strong knowledge of IT Service Management practices, with experience designing, implementing and embedding consistent ways of working across teams and service environments.
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Proven ability to engage senior stakeholders to shape application roadmaps and investment priorities while delivering value and aligning to business strategy.
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Experience managing third parties and delivery partners, including contract governance, service performance oversight and audit readiness.
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Demonstrated financial accountability, with the ability to balance cost, risk, resilience and service outcomes in a complex operational environment.
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Strong understanding of operational risk, control and compliance expectations, with the ability to translate these into practical governance, assurance and operational controls.
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Strong people and stakeholder leadership skills, with significant experience leading teams directly and through matrixed or multi-vendor delivery models while building capability and fostering a high-performing, improvement-driven culture.
Closing date for applications
21st July 2026
We value potential as much as experience. If you believe you can succeed in this role, we encourage you to apply, even if you don’t meet every requirement.
We're dedicated to diversity and inclusion at EirGrid. We recognise the strength that comes from having a diverse workforce and the importance of a supportive culture for all our people to achieve their potential. Our diversity and inclusion networks have been designed to create an inclusive culture that enables our people to feel a sense of belonging at work.
As an equal opportunities’ employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process.