Find Onsite support engineer Jobs in Blanchardstown County Dublin

Desktop & Site Support Engineer
Teleperformance —Dublin, County Dublin
- Management
- Customer service
- Windows
Field Service Engineer (Semiconductor) - Graduates
Lexas Technologies —Leixlip, County Kildare
- Full-time
- No experience needed
- English
- Analysis skills
- Free parking
- Annual leave
Quick apply
5h
Intermediate Civil Engineer - Life Sciences
Jacobs —Dublin, County Dublin
- Hybrid work
- Bachelor's degree
- Manufacturing
- Civil Engineering
11d
Principal Engineer – Galway, Ireland (Hybrid )
Hadfield Green —DUBLIN 2, County Dublin
- Full-time
- C++
- AI
Electrical Maintenance Engineer (Senior Authorised Person)
Centrica Business Solutions —Dublin, County Dublin
- On call
- Maintenance
- No degree
- In-person
Lead Technology Product Manager (Brightflag)
Wolters Kluwer —Dublin, County Dublin
- Full-time
- Product management
- AI
- Life insurance
Sr. Software Eng, Data Platforms
eBay Inc. —Dublin, County Dublin
- Full-time
- System design
- Java
- AI
Senior Manager Data Architecture and AI
Aptiv plc —Dublin, County Dublin
- Azure
- Computer Science
- Java
- Gym membership
Field Service Engineer - Experienced
Lexas Technologies —Leixlip, County Kildare
- Full-time
- English
- Project management
- Bachelor's degree
- Free parking
- Annual leave
Quick apply
5h
Staff DevOps Engineer
Ripple —Dublin, County Dublin
- Full-time
- DevOps
- Java
- AWS
Quick apply
3h

More jobs to discover

Find similar jobs that you might be interested in.

Field Service Engineer (Semiconductor) - Graduates
Lexas Technologies —Leixlip, County Kildare
Technical certificate/diploma or university degree in Electromechanical or Electronic Engineering or equivalent education. Job Type: Permanent, Full-time.
Quick apply
5h

I want to receive the latest job alerts for onsite support engineer in blanchardstown county dublin

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

onsite support engineer jobs near blanchardstown county dublin

Devops Engineer jobs in Dublin, County Dublin

Maintenance Person jobs in Dublin, County Dublin

Civil Engineer jobs in Dublin, County Dublin

Senior Software Engineer jobs in Dublin, County Dublin

Field Service Engineer jobs in Leixlip, County Kildare

Project Engineer jobs in Cork, County Cork

Devops Engineer jobs in North Dublin, County Dublin

Maintenance Person jobs in Gorey, County Wexford

Maintenance Person jobs in Edgeworthstown, County Longford

Maintenance Person jobs in Clonmel, County Tipperary

Plasterer , Maintenance jobs in County Mayo

Maintenance jobs in County Galway

Maintenance Maintenance jobs in Athlone, County Westmeath

Maintenance Person jobs in County Meath

Data Cabling jobs in County Dublin

Data Entry jobs in County Dublin

Computer Engineer jobs in Dublin, County Dublin

Civil Engineer jobs in Dublin 15, County Dublin

Semiconductor Engineer jobs in Dublin, County Dublin

Civil Engineer jobs in County Wexford

Desktop & Site Support Engineer

Teleperformance -
Dublin, County Dublin

Apply Now

Job details

Permanent

Qualifications

Telephony
Management
Customer service
Windows
Microsoft Office
Continuous improvement
Communications
Communication skills

Full job description

Overview

VACANCY: Desktop Support Engineer

Job Type: Permanent

Location: Dublin (Hybrid)

Hours: -37.5 Hours per week.

Out of hours work may be required.

About us

Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We’ve been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world’s population.

We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work® in various countries, including the UK, and was included in Forbes’ 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global’s Global Best Employers™ Program.

We are an equal opportunities employer and we welcome applications from all suitably qualified persons.

About the Role

As a Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely.

General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role.

Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion.

Duties

Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users
Software deployment and updates for all devices used in the estate
Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries
Support and triage of major incident impacting business productivity and ability to maintain client KPIs
Gather and submit evidence in relation to quarterly and annual security policies, and external audits
Identifying business risks and ensuring adherence to internal and external security requirements
Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer

Requirements

Ability to attain CTC and SC clearance as per UK government requirements.
Ability to maintain a high degree of customer service for all support queries.
Proven track record of close attention to Service Level Agreements (SLA’s) and setting a clear expectation to the customer.
Proactive approach, ability to prioritise and manage own workload.
Ability to solve complex problems & participate in continuous improvement.
Excellent oral and written communication skills.
Keen attention to detail.
Ability to relate to others in a positive manner. Strong team focus.
Experience with MS Office Packages

Skills and Experience (advantageous)

Experience and/or Qualifications in an IT field
Experience with Windows 10 & 11
Experience working with VDI solutions
Experience with Cisco Networking desirable.
Experience with MECM for software deployment, OS build and patch management
Experience of managing and implementing Group Policy in an enterprise environment.
Experience with Anti Virus software and managing cyber security threats
Experience working with O365 products and services
Working experience of ITIL and/or ISO270001 processes and procedures.
Proactive approach, ability to prioritise and manage own workload
Ability to solve complex problems & participate in continuous improvement.

Apply Now

Refine Your Search

onsite support engineer jobs in blanchardstown county dublin

Desktop & Site Support Engineer

Field Service Engineer (Semiconductor) - Graduates

Intermediate Civil Engineer - Life Sciences

Principal Engineer – Galway, Ireland (Hybrid )

Electrical Maintenance Engineer (Senior Authorised Person)

Lead Technology Product Manager (Brightflag)

Sr. Software Eng, Data Platforms

Senior Manager Data Architecture and AI

Field Service Engineer - Experienced

Staff DevOps Engineer

More jobs to discover

I want to receive the latest job alerts for onsite support engineer in blanchardstown county dublin

Related Searches

Explore jobs in more locations

Overview

Jobseeker tools

Employer Tools

Browse

Stay Connected