Find Center operations engineer Jobs in Dublin, D

Technician II
Digital Realty —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Office
- Communication skills
8d
Lead Support Engineer - Automation
eBay Inc. —Dublin, County Dublin
- Full-time
- Azure
- Java
- AWS
Database Software Engineer
eBay Inc. —Dublin, County Dublin
- Full-time
- Oracle
- Computer Science
- Java
Data Center Critical Facilities Engineer II
Equinix —Dublin, County Dublin
- Full-time
- No degree
- In-person
12d
Portfolio Associate - Leased, DCC Communities
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Business
Japanese Speaking Technical Support Engineer
Dell Technologies —Dublin, County Dublin
- Full-time
- Customer service
- English
- Continuous improvement
Site Engineer II
Digital Realty —Dublin, County Dublin
- Weekend availability
- Engineering
- Maintenance
- Analysis skills
HV/MV Electrical Design Engineer, HV/ MV Design Engineering EMEA
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Sr. Manufacturing Test Engineer, AWS Rack Mfg Operations
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- Engineering
- Java
5d
Staff Machine Learning Engineer
Adswizz —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- Java
Sr. Product Design Engineer, Data Center Engineering - Electrical Products and Services
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Engineering
- Maintenance
- AWS
Capacity Planning Manager, CDP EMEA
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Leadership
- Analytics
Sr. Mechanical Engineer (CFD), Global Engineering Strategy
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AutoCAD
- CAD
- Engineering
Data Center Procurement/ Contracts Manager
Turner & Townsend —Dublin, County Dublin
- Full-time
- Hybrid work
- Master's degree
- Project management
- Bachelor's degree
Quick apply
Critical Facilities Technician
Vantage Data Centers UK Management Company Ltd —Dublin, County Dublin
- Full-time
- English
- Communication skills
- Annual leave
Quick apply
Staff Machine Learning Engineer
Sirius XM —Dublin, County Dublin
- Full-time
- Remote
- Azure
- Computer Science
- Java
Senior Network Development Engineer, GCNA
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- C++
- Bachelor's degree
Engineer II, Field Service
ASM International —Lucan, County Dublin
- Full-time
- Engineering
- Maintenance
- Master's degree
Electrical Apprenticeship
Digital Realty —Dublin, County Dublin
- Full-time
- Leaving certificate
- No degree
- Higher certificate
8d
Technical Program Manager, Enterprise Connectivity Planning
Google —Dublin, County Dublin
- €146,000–€150,000 a year
- Full-time
- Bachelor's degree
- No degree
- Leadership
5d

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Technician II

Digital Realty -
Dublin, County Dublin

Apply Now

Job details

Full-time
8 days ago

Qualifications

Microsoft Excel
Microsoft Office
Electrical wiring
Telecommunication
Root cause analysis
Communication skills

Full job description

Your role

The Technician II is responsible for supporting Service Requests, encompassing remote hands services for customers, cross-/disconnects, and assisting in customer implementations. The primary focus is to support uninterrupted customer infrastructure operation while addressing internal requests to maintain the cleanliness, tidiness, and safety of the data center environment. This role will be required to work in night shifts.

What you'll do

Customer Support and Technical Interventions:

Provides technical customer service support and carries out operational technical interventions requested by clients.
Handles Remote Hands requests of customers according to instructions of the supervisor which includes:
o Customer equipment migration through labeling, installations, documentation, and testing
o Emergency troubleshooting and maintenance of customer infrastructure and shows leadership (reboot, reset, handle connectivity issues)
o Special maintenance requests (e.g. simple repairs, equipment exchange, technical measurements)
Ensures clients and internal teams are informed about the work progress and delivery of value-added services, including following up on customer termination requests and queries.
Monitors and documents customer services provided by external providers.

Implementation Services:

Supports migration and implementation activities under coordination of the Implementation Services team.
Responsible for setup and deinstallation of Cross Connects through cabling, installation, documentation, and testing.
Executes and drafts MOP’s, Change Requests (CR), and EOP’s when applicable.

Compliance and Administration:

Execute customer request reporting and administration in the internal system.
Ensure all work complies with relevant policies and regulations, conducting risk assessments as necessary.

Team Management and Support:

Provides leadership and supervision to Level I Technicians when requested by Site Management and as appropriate.
Demonstrates the ability to make decisions in the technical field within the guidelines provided by Site Management
Adapts a mentoring leadership style, advising, training, and guiding less experienced engineers.

What you'll need

Hard Skills:

Proven experience in ‘Telecommunications, IT or electrotechnical, Network Infrastructure environment.
Good understanding of structured network infrastructure and Industry measurement tools
Skills in optical fiber installations, wiring networks, electrical wiring, and network configurations.
Strong troubleshooting skills and RCA (Root Cause Analysis) capability
Skilled in customer communication and handling customer requests / complaints
Skilled in service-oriented software, tasks handling and administration
Knowledge of Microsoft Office and Service Management applications (e.g., Excel).

Soft Skills:

Proactive and customer-focused mindset, showing dedication to customer service and exceeding business goals.
Attention to detail and a hands-on approach to tasks, coupled with a strong drive for continuous learning and development.
Enhanced team-oriented mentality, actively contributing to team effectiveness and demonstrating adaptability and flexibility in various situations.
Effective communication skills within the team and across different levels of the organization, while exhibiting resilience and problem-solving abilities in challenging scenarios.

Apply Now

Refine Your Search

center operations engineer jobs in dublin, d

Technician II

Lead Support Engineer - Automation

Database Software Engineer

Data Center Critical Facilities Engineer II

Portfolio Associate - Leased, DCC Communities

Japanese Speaking Technical Support Engineer

Site Engineer II

HV/MV Electrical Design Engineer, HV/ MV Design Engineering EMEA

Sr. Manufacturing Test Engineer, AWS Rack Mfg Operations

Staff Machine Learning Engineer

Sr. Product Design Engineer, Data Center Engineering - Electrical Products and Services

Capacity Planning Manager, CDP EMEA

Sr. Mechanical Engineer (CFD), Global Engineering Strategy

Data Center Procurement/ Contracts Manager

Critical Facilities Technician

Staff Machine Learning Engineer

Senior Network Development Engineer, GCNA

Engineer II, Field Service

Electrical Apprenticeship

Technical Program Manager, Enterprise Connectivity Planning

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