Find Data center operations engineer Jobs in Dublin, D

Technician II
Digital Realty —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Office
- Communication skills
7d
Database Software Engineer
eBay Inc. —Dublin, County Dublin
- Full-time
- Oracle
- Computer Science
- Java
Network Security Engineer
Adswizz —Dublin, County Dublin
- Full-time
- Computer Science
- Customer service
- Microsoft Office
Staff Software Engineer
Adswizz —Dublin, County Dublin
- Full-time
- System design
- AWS
- Bachelor's degree
Field Service - Early Career Engineers
Applied Materials —Leixlip, County Kildare
- €36,000–€49,500 a year
- Weekend availability
- Master's degree
- Bachelor's degree
- Hand tools
Network Security Engineer
Sirius XM —Dublin, County Dublin
- Full-time
- Remote
- Computer Science
- Customer service
- Microsoft Office
Senior Systems Engineer
Arista Networks —Dublin, County Dublin
- On call
- Computer Science
- Administrative experience
- Bachelor's degree
Quick apply
Senior IT Infrastructure Administrator, Networking
Confluence Technologies —Dublin, County Dublin
- Full-time
- Hybrid work
- Scripting
- IT
- Python
- Annual leave
- Referral programme
Quick apply
Lead Support Engineer - Automation
eBay Inc. —Dublin, County Dublin
- Full-time
- Azure
- Java
- AWS
Staff Software Engineer
Sirius XM —Dublin, County Dublin
- Full-time
- Remote
- System design
- AWS
- Bachelor's degree
Process Engineer
DPS Group —Citywest, County Dublin
- Full-time
- System design
- Communication skills
Infrastructure Engineer
Crusoe —Dublin, County Dublin
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
Quick apply
AWS Engineer
Mars Capital —Dublin, County Dublin
- Full-time
- Hybrid work
- Computer Science
- AWS
- Bachelor's degree
Quick apply
5h
Software Engineering Manager
eBay Inc. —Dublin, County Dublin
- Full-time
- Computer Science
- System design
- Java
Staff Machine Learning Engineer
Sirius XM —Dublin, County Dublin
- Full-time
- Remote
- Azure
- Computer Science
- Java
Critical Systems Engineer
EdgeConneX —Dublin, County Dublin
- Microsoft Word
- Microsoft Excel
- Bachelor's degree
Quick apply
Staff Machine Learning Engineer
Adswizz —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- Java
Network Engineering Manager, EMEA
ByteDance —Dublin, County Dublin
- Computer Science
- English
- Bachelor's degree
Senior Process Engineer
DPS Group —Citywest, County Dublin
- Full-time
- System design
- Communication skills
Senior Cloud Networking Manager
eBay Inc. —Dublin, County Dublin
- Full-time
- Computer Science
- Master's degree
- Bachelor's degree

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Technician II

Digital Realty -
Dublin, County Dublin

Apply Now

Job details

Full-time
7 days ago

Qualifications

Microsoft Excel
Microsoft Office
Electrical wiring
Telecommunication
Root cause analysis
Communication skills

Full job description

Your role

The Technician II is responsible for supporting Service Requests, encompassing remote hands services for customers, cross-/disconnects, and assisting in customer implementations. The primary focus is to support uninterrupted customer infrastructure operation while addressing internal requests to maintain the cleanliness, tidiness, and safety of the data center environment. This role will be required to work in night shifts.

What you'll do

Customer Support and Technical Interventions:

Provides technical customer service support and carries out operational technical interventions requested by clients.
Handles Remote Hands requests of customers according to instructions of the supervisor which includes:
o Customer equipment migration through labeling, installations, documentation, and testing
o Emergency troubleshooting and maintenance of customer infrastructure and shows leadership (reboot, reset, handle connectivity issues)
o Special maintenance requests (e.g. simple repairs, equipment exchange, technical measurements)
Ensures clients and internal teams are informed about the work progress and delivery of value-added services, including following up on customer termination requests and queries.
Monitors and documents customer services provided by external providers.

Implementation Services:

Supports migration and implementation activities under coordination of the Implementation Services team.
Responsible for setup and deinstallation of Cross Connects through cabling, installation, documentation, and testing.
Executes and drafts MOP’s, Change Requests (CR), and EOP’s when applicable.

Compliance and Administration:

Execute customer request reporting and administration in the internal system.
Ensure all work complies with relevant policies and regulations, conducting risk assessments as necessary.

Team Management and Support:

Provides leadership and supervision to Level I Technicians when requested by Site Management and as appropriate.
Demonstrates the ability to make decisions in the technical field within the guidelines provided by Site Management
Adapts a mentoring leadership style, advising, training, and guiding less experienced engineers.

What you'll need

Hard Skills:

Proven experience in ‘Telecommunications, IT or electrotechnical, Network Infrastructure environment.
Good understanding of structured network infrastructure and Industry measurement tools
Skills in optical fiber installations, wiring networks, electrical wiring, and network configurations.
Strong troubleshooting skills and RCA (Root Cause Analysis) capability
Skilled in customer communication and handling customer requests / complaints
Skilled in service-oriented software, tasks handling and administration
Knowledge of Microsoft Office and Service Management applications (e.g., Excel).

Soft Skills:

Proactive and customer-focused mindset, showing dedication to customer service and exceeding business goals.
Attention to detail and a hands-on approach to tasks, coupled with a strong drive for continuous learning and development.
Enhanced team-oriented mentality, actively contributing to team effectiveness and demonstrating adaptability and flexibility in various situations.
Effective communication skills within the team and across different levels of the organization, while exhibiting resilience and problem-solving abilities in challenging scenarios.

Apply Now

Refine Your Search

data center operations engineer jobs in dublin, d

Technician II

Database Software Engineer

Network Security Engineer

Staff Software Engineer

Field Service - Early Career Engineers

Network Security Engineer

Senior Systems Engineer

Senior IT Infrastructure Administrator, Networking

Lead Support Engineer - Automation

Staff Software Engineer

Process Engineer

Infrastructure Engineer

AWS Engineer

Software Engineering Manager

Staff Machine Learning Engineer

Critical Systems Engineer

Staff Machine Learning Engineer

Network Engineering Manager, EMEA

Senior Process Engineer

Senior Cloud Networking Manager

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