Find Customer & security service agent Jobs in Dublin, D

Quality Expert Reviewer - Persian Seapker
Teleperformance —Dublin, County Dublin
- €42,667 a year
- Full-time
- No experience needed
- No degree
- Annual leave
Senior Solutions Engineer,Auth0
Okta —Dublin, County Dublin
- €104,000–€143,000 a year
- Sales
- Java
- Presentation skills
Quick apply
Quality Expert Reviewer - Polish Speaker
Teleperformance —Dublin, County Dublin
- €37,333 a year
- Full-time
- No experience needed
- No degree
- Annual leave
Supervisor, Centralised Operations
SEI Investments —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Access
- Customer service
- Annual leave
Contract Manager
Workday —Dublin, County Dublin
- €54,000–€81,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Spanish
3d
Director of Cloud, Enterprise Operations
Mastercard —Dublin, County Dublin
- Full-time
- Azure
- DevOps
- English
6d
AI Agentic Engineer
DocuSign —Dublin, County Dublin
- Azure
- AWS
- Bachelor's degree
Lead Site Reliability Engineer
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- Engineering
- Java
- C++
13d
Agentic AI - Senior Software Engineer
Mastercard —Dublin, County Dublin
- Full-time
- System design
- Java
- JavaScript
11d
Senior Software Egineer
Salesforce —Dublin, County Dublin
- Full-time
- Salesforce
- Java
- AWS
6h
Applied AI / ML Lead Software Engineer — Employee Platforms
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- Engineering
- Master's degree
- AWS
3d
Head of Integration Experience
Pay and Shop Ltd —Dublin, County Dublin
- Full-time
- Product management
- AI
Quick apply
Backend Engineer, Communications Capture
Gong.io —Dublin, County Dublin
- Azure
- Java
- AWS
- Annual leave
Quick apply
Operations Officer - Resource Allocation Unit
DAA —Dublin, County Dublin
- Full-time
- Recruiting
- IT
- Communication skills
3d
Sea Freight Forwarder
AIT Worldwide Logistics, Inc. —Swords, County Dublin
- Full-time
- English
Technology Analyst
eBay Inc. —Dublin, County Dublin
- Full-time
- Remote
- Customer service
- Project management
- AI
3d
Software Quality Assurance Analyst (Brightflag)
Wolters Kluwer —Dublin, County Dublin
- Full-time
- Java
- SQL
- Communication skills
- Life insurance
Business Development Representative (Polish Speaker)
Workday —Dublin, County Dublin
- €36,400–€54,600 a year
- Full-time
- Sales
- Customer service
- Salesforce
3d
Senior AI Deployment Consultant
Intercom —Dublin, County Dublin
- Hybrid work
- Salesforce
- Project management
- Communication skills
- Annual leave
- Work from home
4d
AI Engineer
Version 1 —Dublin, County Dublin
- €45,000–€55,000 a year
- Full-time
- Azure
- Oracle
- English
- Employee assistance program
- Employee discount
Quick apply

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Quality Expert Reviewer - Persian Seapker

Teleperformance -
Dublin, County Dublin

Apply Now

Job details

Full-time
€42,667 a year

Benefits

Annual leave

Qualifications

No experience needed
Farsi

Full job description

Overview

Multi Channel- Quality Expert Reviewer (Persian speaker) - Dublin City Centre

Must be able to evidence previous Content Moderator Experience

Teleperformance certified as Great Place to Work for 5 years in a row! At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence.

Due to our success, we have exciting opportunities coming very soon in Dublin - no previous experience necessary! Why not fill in our application and we will be in touch with more information soon!

Start Dates: Various

Location: Onsite Dublin city centre (no work at home option currently available)
Salary: €42,667/year
Shifts: Full Time, 40 hrs, Fully Flexible across Mon – Sun 08.00 – 19.00
Training: 4 weeks on site in Dublin
Contract: Permanent
Background Checking:
- Right to Work
- Criminal Record Check
- Credit Check
- Any other associated checks
Joining the team: Please note that this role is fully office based in Dublin.

**Please note we do not allow any time off/holiday requests within the first 8 weeks to allow for full training**

Duties and responsibilities

You will be supporting the quality review of the Client workflows managed by the Clients Global

Operations team including but not limited to:

a) Content Moderation - content includes the following topics unless otherwise mutually agreed:

Organizing or credibly threatening violence
Promoting self-harm
Organizing theft, vandalism, fraud, poaching, or sale of restricted goods
Misrepresentation, impersonation and privacy violations
Hate speech, bullying
Phishing, spam, and malware
Child Exploitation
Nudity, pornography
Sexual solicitation
Others as mutually agreed in an SCN

b) ID Review and Authenticity/Access Flows;

c) Escalations.

The Services shall support the quality review of the following Client workflows managed by Clients Special

Ops/Global Risk Ops (GRO) focus on the following areas:

HERO (viral/meme content)
DOI (Dangerous Organization)

"High affinity and cultural context of political/social situation regarding the relevant market/region that will be supported by each ‘agent’ – which is critical to be aware of the cultural/regional differences for nuanced policy decisions to be applied in accordance with Clients abuse standard policies and training materials."

Values we look for you to have:

Process Excellence- Doing things well means something to you and you will always strive to improve on your work.
Collaboration- You enjoy working with others and you like working as a team player.
Communication- You can speak and write clearly and in a confident manner.
Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.
Open-Mindedness- You are able to be open to different ways of thinking and new ideas.
Critical Thinking- You are able to think logically when making decisions.
Solution Orientation- Having a forward thinking mindset focused on resolving challenges.
Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.

What you get from us -

Healthcare insurance
Death in service
Annual leave 20days + 10 days bank holiday
4% pension
Bonus (non contractual and applicable for certain roles)

This is a full-time permanent role. Applicants must hold a valid and sufficiently long permission to work in Ireland to enable them to perform the role on an ongoing basis. Where work permission is due to expire shortly, the Company may require evidence of a pending renewal application to progress an offer.

[This role is not eligible for employment permit sponsorship. Applicants must already have, and maintain, a valid permission to work in Ireland for the duration of the role.]

Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or teleperformance.co.uk/talent.icims email addresses. If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Apply Now

Refine Your Search

customer & security service agent jobs in dublin, d

Quality Expert Reviewer - Persian Seapker

Senior Solutions Engineer,Auth0

Quality Expert Reviewer - Polish Speaker

Supervisor, Centralised Operations

Contract Manager

Director of Cloud, Enterprise Operations

AI Agentic Engineer

Lead Site Reliability Engineer

Agentic AI - Senior Software Engineer

Senior Software Egineer

Applied AI / ML Lead Software Engineer — Employee Platforms

Head of Integration Experience

Backend Engineer, Communications Capture

Operations Officer - Resource Allocation Unit

Sea Freight Forwarder

Technology Analyst

Software Quality Assurance Analyst (Brightflag)

Business Development Representative (Polish Speaker)

Senior AI Deployment Consultant

AI Engineer

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