Find It Jobs in Dublin 24, D

Japanese Speaking Technical Support Engineer
Dell Technologies —Dublin, County Dublin
- Full-time
- Customer service
- English
- Continuous improvement
Level 3 Senior Network Engineer (Cisco ACI required)
ICON Plc —Dublin, County Dublin
- Full-time
- Azure
- AWS
- Analysis skills
Senior Solution Architect – D365 CE
Uniphar PLC —DUBLIN 24, County Dublin
- Full-time
- Azure
- Customer service
- JavaScript
Quick apply
AI Solution Architect - AWS Senior Manager - Data & AI - Technology Consulting - Advisory
PwC —Dublin, County Dublin
- Full-time
- Computer Science
- Engineering
- Master's degree
FS Technology Consulting - Senior Solution Architect - Senior Manager/Director - Dublin
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Computer Science
- DevOps
- Engineering
- Gym membership
14d
Procurement Platform IT Owner - VP
Sumitomo Mitsui Banking Corporation —DUBLIN 2, County Dublin
- €72,000–€134,000 a year
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Oracle
- Annual leave
Manager - Technical Support
Sprinklr —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Management
- Social media management
- Annual leave
Senior Network Engineer - Solution Test
Arista Networks —Dublin, County Dublin
- Full-time
- Master's degree
- Bachelor's degree
- Scripting
Quick apply
Solutions Architect
DAA —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- SQL
Technical Support Engineer – Dell Compute | PowerEdge & Modular (B2B) - Norwegian, Finnish, or Dutch speaking
Dell Technologies —Dublin, County Dublin
- Full-time
- Customer service
- Windows
- Analysis skills
19h
Network Engineer
Abbott Laboratories —Dublin, County Dublin
- Full-time
- Computer Science
- Bachelor's degree
- No degree
Databricks Solution Architect – Financial Crime & Banking
EXL Service —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Computer Science
- Master's degree
Senior IT Security & Network Engineer / Architect 12-Month Contract | Dublin
Hadfield Green —DUBLIN 2, County Dublin
- Communication skills
- Python
Engineering Manager - AI Helpdesk
Intercom —Dublin, County Dublin
- Hybrid work
- AI
- Communication skills
- Work from home
8d
CCNP Network Engineer
Elwood Roberts —Dublin, County Dublin
- €45,000–€75,000 a month
- Full-time
- Communication skills
Quick apply
Internal Audit Manager - IT
Accenture —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- Presentation skills
Optical Network Engineer
Elwood Roberts —Dublin, County Dublin
- €90,000–€100,000 a month
- Full-time
- Bachelor's degree
- No degree
Quick apply
German-Speaking Senior Technical Support Engineer – Elastic Cloud Storage
Dell Technologies —Dublin, County Dublin
- Full-time
- Customer service
- English
- Analysis skills
Senior Systems Analyst
Sensori —Dublin, County Dublin
- €75,000–€80,000 a year
- Full-time
Quick apply
Senior IT Internal Audit role
Primark —Dublin, County Dublin
- IT
- Communication skills
- Time management
12d

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Japanese Speaking Technical Support Engineer

Dell Technologies -
Dublin, County Dublin

Apply Now

Job details

Full-time

Qualifications

Customer service
English
Japanese
Continuous improvement
IT support
Unity
Communication skills

Full job description

(R286575) Japanese-Speaking Technical Support Engineer - 2 Openings

Location: Dublin or Cork (Onsite)

At Dell Technologies, world-class service doesn’t end when a customer purchases our innovative products. Our Technical Support team is there for them whenever they need help – by phone or email, online and on social media. No matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we’ll analyze it, identify the cause, recommend a solution and document the problem.

Join us to do the best work of your career and make a profound social impact as a Japanese-speaking Technical Support Engineer on our Technical Support Team in Cork or Dublin.

What you’ll achieve
As a Technical Support Engineer, you will resolve complex technical issues in a fast-paced, customer critical environment, working on improving processes, standards and strategies to perfect our Support Services.

You will:

Resolve issues while working closely with multi-functional teams. Troubleshoot and resolve complex hardware and software issues using diagnostic tools and technical expertise
Act as a customer advocate, communicating clear action plans and driving timely escalations.
Collaborate cross‑functionally with field, engineering, and local Japan teams, including during critical events.
Manage case priorities, maintain accurate documentation, and ensure consistent, closed‑loop communication.
Contribute to knowledge creation, and support continuous improvement of support processes.

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

Native‑level Japanese proficiency (spoken and written), plus strong English communication skills (spoken and written)
Ability to perform technical troubleshooting to identify issues and support resolution using diagnostic tools and technical knowledge
Ability to work under pressure with a strong customer focus and service mindset. Effective interpersonal and presentation skills for customer‑facing communication
Solid escalation judgment and ability to collaborate across teams to resolve issues. Solid previous experience in a customer service or customer‑facing support role
2+ years of Japanese customer support experience as an IT Infrastructure Support Engineer

Desirable Requirements

Relevant technical certifications such as ISM v5, PowerStore/Unity Associate
PowerEdge Associate (LPIC‑1 or VCP‑DCV preferred)

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Application closing date: Apply today!

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

Apply Now

Refine Your Search

it jobs in dublin 24, d

Japanese Speaking Technical Support Engineer

Level 3 Senior Network Engineer (Cisco ACI required)

Senior Solution Architect – D365 CE

AI Solution Architect - AWS Senior Manager - Data & AI - Technology Consulting - Advisory

FS Technology Consulting - Senior Solution Architect - Senior Manager/Director - Dublin

Procurement Platform IT Owner - VP

Manager - Technical Support

Senior Network Engineer - Solution Test

Solutions Architect

Technical Support Engineer – Dell Compute | PowerEdge & Modular (B2B) - Norwegian, Finnish, or Dutch speaking

Network Engineer

Databricks Solution Architect – Financial Crime & Banking

Senior IT Security & Network Engineer / Architect 12-Month Contract | Dublin

Engineering Manager - AI Helpdesk

CCNP Network Engineer

Internal Audit Manager - IT

Optical Network Engineer

German-Speaking Senior Technical Support Engineer – Elastic Cloud Storage

Senior Systems Analyst

Senior IT Internal Audit role

I want to receive the latest job alerts for it in dublin 24, d

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