Find It Jobs in Dublin 2, D

Technical Support Engineer – Dell Compute | PowerEdge & Modular (B2B) - Norwegian, Finnish, or Dutch speaking
Dell Technologies —Dublin, County Dublin
- Full-time
- Customer service
- Windows
- Analysis skills
10h
GTM Systems Administrator
Harvey —Dublin, County Dublin
- Full-time
- Salesforce
- Master's degree
- SQL
1d
Platform and Solution Architect
Fresenius Medical Care —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- English
- AWS
Senior Solutions Architect, Ireland
Amazon Web Services EMEA SARL (Irish Branch) —Dublin, County Dublin
- Full-time
- AWS
- Analytics
Senior Network Engineer
Elwood Roberts —Dublin, County Dublin
- €350–€400 a day
- Full-time
- Java
- No degree
- Business
Quick apply
Technical Support Engineer French or German Speaker - Sales Cloud
Salesforce —Dublin, County Dublin
- Full-time
- Spanish
- Salesforce
- English
Microsoft Business Central Solutions Architect - contract
TEKenable —Dublin, County Dublin
- Monday to Friday
- Hybrid work
- ERP systems
- Analysis skills
- Bachelor's degree
- Work from home
Quick apply
5d
Solution Architect - Platform & Technology
Workday —Dublin, County Dublin
- €73,000–€109,400 a year
- Full-time
- Computer Science
- Bachelor's degree
- No degree
21h
Microsoft Business Central Solutions Architect
TEKenable —Dublin, County Dublin
- Full-time
- Hybrid work
- ERP systems
- Analysis skills
- Bachelor's degree
- Work from home
Quick apply
5d
Temp - Information Technology Cross-Function Vice President
Sumitomo Mitsui Banking Corporation —Dublin, County Dublin
- €72,000–€134,000 a year
Senior Solution Architect - Engine by Starling
Starling —Dublin, County Dublin
- Full-time
- Hybrid work
- System design
- Communication skills
- Banking
- Life insurance
Quick apply
Partner Solutions Architect
Nebius —Dublin, County Dublin
- Remote
- Azure
- AWS
- AI
Quick apply
IT Security Architect
Glanbia Foods —Dublin, County Dublin
- Hybrid work
- Master's degree
- Bachelor's degree
- No degree
13d
Temp - Technical Data Solution Architect (VP)
Sumitomo Mitsui Banking Corporation —Dublin, County Dublin
- €310–€660 a day
- Hybrid work
- Computer Science
- Master's degree
- SQL
- Annual leave
Customer Solutions Architect, Manager
Fivetran —Dublin, County Dublin
- Full-time
- Remote
- Leadership
- Annual leave
- Sick pay
Quick apply
Solutions Architect
Information Services Corporation —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- DevOps
IT Platform Lead
Supermetrics —Dublin, County Dublin
- AI
- Python
Quick apply
Senior Solution Architect – D365 CE
Uniphar PLC —DUBLIN 24, County Dublin
- Full-time
- Azure
- Customer service
- JavaScript
Quick apply
Consulting Solutions Architect
TransAct, a Presidio Company —Dublin, County Dublin
- Hybrid work
- Sales
- IT
- AI
2h
Service Driver HGV - Shred-It
Stericycle —Dublin, County Dublin
- Heavy lifting
- Customer service
- Life insurance

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Technical Support Engineer – Dell Compute | PowerEdge & Modular (B2B) - Norwegian, Finnish, or Dutch speaking

Dell Technologies -
Dublin, County Dublin

Apply Now

Job details

Full-time
10 hours ago

Qualifications

Microsoft Windows Server
Operating systems
SAS
Customer service
Norwegian
Windows
DHCP
Analysis skills
Continuous improvement
Ubuntu
DNS
Linux
TCP/IP
Communication skills
Dutch
CompTIA A+

Full job description

Technical Support Engineer – Dell Compute | PowerEdge & Modular (B2B)- Norwegian, Finnish, or Dutch speaking

At Dell Technologies, world-class service doesn’t end when our customer purchases our innovative products. Our Technical Support team is there for them whenever they need help – no matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we will analyze it, identify the cause, recommend a solution and document the problem.

Join us as a Technical Support Engineer – Dell Compute | PowerEdge & Modular (B2B) on our Dell’s Compute Technical Support team in Ireland to do the best work of your career and make a profound social impact.

What you'll achieve
Our team is part of Dell's Compute Technical Support organization, providing enterprise-level (B2B) support for PowerEdge Rack&Tower, and Modular (MX series) server platforms. The Technical Support Engineer will serve as the first point of contact for business customers, diagnosing and resolving hardware and software issues across the PowerEdge portfolio. Day-to-day, the engineer will manage inbound cases, perform remote troubleshooting using Dell diagnostic tools, coordinate parts dispatches, and ensure timely resolution within SLA commitments. This role is ideal for someone passionate about enterprise infrastructure and delivering exceptional support to business-critical environments.

You will:

Diagnose and resolve hardware and software issues on Dell PowerEdge Rack, Tower, and Modular (MX) server platforms for enterprise B2B customers via phone, chat, and remote sessions
Utilize Dell diagnostic tools including iDRAC, Lifecycle Controller, SupportAssist Enterprise, and Dell online diagnostics to identify root cause and drive resolution
Manage case workload effectively, ensuring all customer interactions are documented accurately and resolved within defined SLA/service contract commitments (ProSupport, ProSupport Plus, Basic)
Coordinate parts dispatch and field engineers when on-site hardware replacement is required, ensuring correct part identification and timely resolution
Collaborate with escalation teams (L2/L3 engineering) and cross-functional groups to resolve complex issues and contribute to knowledge base documentation for continuous improvement

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:

Essential Requirements

Foundational understanding of server hardware architecture – processors, memory (DIMMs), hard drives (SAS/SATA/NVMe), RAID controllers (PERC), power supplies, and cooling systems
Basic knowledge of server operating systems including Windows Server and Linux distributions (RHEL, SLES, or Ubuntu Server)
Understanding of networking fundamentals (TCP/IP, DNS, DHCP, NIC configuration) as they relate to server connectivity and management interfaces
Strong analytical and troubleshooting skills with a structured, methodical approach to problem-solving
Excellent communication and customer service skills with the ability to manage expectations in a professional B2B enterprise environment
Norwegian, Finnish, or Dutch speaking

Desirable Requirements

Hands-on experience or familiarity with Dell PowerEdge platforms, iDRAC, OpenManage Enterprise, or Dell Modular (MX) infrastructure including chassis management (OME-Modular)
Relevant industry certifications such as CompTIA Server+, CompTIA A+, Dell Certified (DCA/DCE), or Microsoft/Linux certifications – or prior experience in a data center, server, or enterprise technical support role

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

Apply Now

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it jobs in dublin 2, d

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