Find Access control Jobs in Midleton, C

Tier 2 Technical Care Associate (German speaker), Amazon Leo
Amazon Kuiper Services Europe SARL, Irish Branch —Cork, County Cork
- Weekend availability
- Customer service
- English
- Windows
6d
EHS Advisor
Johnson Controls —Cork, County Cork
- Full-time
- Hybrid work
- Project management
- Communication skills
- Annual leave
- Employee assistance program
3d
Financial Specialist II
Gilead Sciences —Cork, County Cork
- Full-time
- Microsoft Excel
- SQL
- Accounting
1d
Electrical Engineer - Substations (ROI)
AECOM —Cork, County Cork
- Full-time
- Hybrid work
- English
- Electrical Engineering
Senior Contracts Manager
Sisk —Cork, County Cork
- Full-time
- Contracts
- In-person
- Communication skills
- Annual leave
Senior Engineer
Sisk —Cork, County Cork
- Full-time
- Engineering
- Microsoft Office
- Bachelor's degree
- Annual leave
Financial Consultant - Partnerships Team (Cork)
Cornmarket —Cork, County Cork
- Full-time
- Hybrid work
- Sales
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
5d
Automation Project Engineer
NeoDyne —Cork, County Cork
- Overtime
- Computer Science
- Customer service
- Engineering
Quick apply
Cost Engineer - Life Sciences
Jacobs —Cork, County Cork
- Hybrid work
- Microsoft Excel
- Engineering
- In-person
Cash Management Specialist
Gilead Sciences —Cork, County Cork
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
1d
Store Manager
The Perfume Shop —Cork, County Cork
- €39,192 a year
- Full-time
- Management
- Sales
- Customer service
OT Cybersecurity Engineer
NeoDyne —Cork, County Cork
- Overtime
- Customer service
- In-person
- Communication skills
Quick apply
5h
Electrical & Instrumentation Project Engineer (E&I)
PM Group —Cork, County Cork
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Cleaning Site Supervisor
OCS Group —Cork, County Cork
- €16 an hour
- Remote
Quick apply
4d
Chef de Partie
Dean Group (Ireland) —Cork, County Cork
- Part-time
- Culinary experience
- Cooking
- Hotel
- Gym membership
- Referral programme
Quick apply
Automations and control Engineers
Glanua —Cork, County Cork
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance program
Quick apply
14d
Owner Engineer - Transmission Project Development
ESB —Wilton, County Cork
- €49,000–€56,000 a year
- Full-time
- Engineering
Duty Manager
The Metropole Hotel —Cork, County Cork
- Full-time
- Hotel
- Relocation assistance
- Referral programme
Quick apply
Embedded Software Engineer, Senior – Integration - Cork, Ireland
Qualcomm —Cork, County Cork
- Doctoral degree
- Computer Science
- Engineering
- Employee stock purchase plan
Contracts Manager
Glanua —Cork, County Cork
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance program
Quick apply

I want to receive the latest job alerts for access control in midleton, c

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

access control jobs near midleton, c

Environmental Consultant jobs in Cork, County Cork

Electrical Engineer jobs in Cork, County Cork

Site Supervisor jobs in Cork, County Cork

Duty Manager jobs in Cork, County Cork

Contract Manager jobs in Cork, County Cork

Instrumentation Engineer jobs in Cork, County Cork

Automation Engineer jobs in Cork, County Cork

Store Manager jobs in Cork, County Cork

Senior Engineer jobs in Cork, County Cork

Line Cook jobs in Cork, County Cork

Financial Services jobs in County Wexford

Financial Advisor jobs in County Dublin

Audit Associate jobs in Dublin, County Dublin

Junior Technical Support jobs in Dublin, County Dublin

Bantry Technical Products, Bantry, West jobs in Cork, County Cork

Technical Associate jobs in Little Island, County Cork

Strategy Associate jobs in Dublin, County Dublin

Environmental Consultant jobs in Carlow, County Carlow

Environmental Consultant jobs in Dublin, County Dublin

Electrical Engineer jobs in County Westmeath

Tier 2 Technical Care Associate (German speaker), Amazon Leo

Amazon Kuiper Services Europe SARL, Irish Branch -
Cork, County Cork

Apply Now

Job details

Full-time
6 days ago

Qualifications

Customer service
English
Windows
Technical support
Microsoft Office
Communication skills
German

Full job description

DESCRIPTION

Amazon Leo is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Amazon Leo will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.

At Amazon Leo, our Technical Care Associates (TCA) deliver timely, accurate, and professional general and technical support to all Amazon Leo customers. The Amazon Leo Customer Support (CS) team is looking for driven individuals who are up to the challenge of solving customer issues while providing positive customer experience. TCA are technically savvy problem-solvers with a focus on customer account security. An ideal candidate would be an excellent listener, handle change easily, be a quick learner and critical thinker, and be able to handle ambiguity. The position requires the ability to communicate professionally, with maturity and self-confidence, in German and English.

Shifts are assigned on a rotational basis and may include early mornings, evenings, overnights, weekends and public holidays. You will be required to work all shift patterns.

This position may require access to export-controlled information (ECI) subject to EAR and ITAR. Final employment decision is contingent upon satisfactory completion of export control screenings and obtaining any necessary export licenses or approvals, based on nationality, citizenship, and other factors considered by applicable export control regulations.

Key job responsibilities

Receive and manage customer escalations from Tier 1 support, delivering timely and effective resolutions across phone, email, and chat channels.
Offer detailed technical support with clear and professional communication
Collaborate with other customer support teams to resolve complex issues
Document steps and resolutions in a clear, easy-to-follow format
Identify trends in customer issues and propose improvements to support processes
Help create knowledge base articles and team documentation
Stay current on new Amazon Leo products and features

A day in the life
As a Tier 2 TCA, you'll be at the heart of our global connectivity mission. Your day will be dynamic, and purpose driven. You'll engage with customers, troubleshoot intricate technical issues, and collaborate with leadership and cross-functional teams to ensure seamless service delivery. Each interaction is an opportunity to make a tangible difference in someone's ability to connect, learn, and grow.

About the team
Amazon Leo Global Operations is part of the Worldwide Consumer team. Our mission is to plan, develop and execute strategies to launch and operate Amazon Leo services globally through multiple distribution channels. Our team fosters a collaborative environment where you will work with regional and local operations to develop business models, partnerships, and fixed service operations.

BASIC QUALIFICATIONS

High school diploma or equivalent
Strong German and English language skills (C1+)
Experience in a customer-facing role, with a proven track record of delivering exceptional customer service
Understanding of internet technologies and ability to demonstrate knowledge by completing a required technical assessment
Strong problem-solving skills with a drive to dig into the details of systems and processes to resolve customer issues
Excellent communication skills and ability to convey insights from complex analyses to internal and end customers
Technical curiosity and enthusiasm for learning new technologies and helping customers succeed
Ability to clearly document technical issues and associated solutions
Availability to work flexible schedule/shift, including weekends, nights, and/or holidays
Proficiency with Windows and Microsoft Office applications

PREFERRED QUALIFICATIONS

Experience in direct to consumer or business ISP and/or Satellite technical support
Experience working directly with end customers to resolve technical issues related to internet service, network connectivity, or end customer equipment
Proven success working in a fast-paced support environment
Fluency in multiple languages is a plus

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

access control jobs in midleton, c

Tier 2 Technical Care Associate (German speaker), Amazon Leo

EHS Advisor

Financial Specialist II

Electrical Engineer - Substations (ROI)

Senior Contracts Manager

Senior Engineer

Financial Consultant - Partnerships Team (Cork)

Automation Project Engineer

Cost Engineer - Life Sciences

Cash Management Specialist

Store Manager

OT Cybersecurity Engineer

Electrical & Instrumentation Project Engineer (E&I)

Cleaning Site Supervisor

Chef de Partie

Automations and control Engineers

Owner Engineer - Transmission Project Development

Duty Manager

Embedded Software Engineer, Senior – Integration - Cork, Ireland

Contracts Manager

I want to receive the latest job alerts for access control in midleton, c

Related Searches

Explore jobs in more locations

DESCRIPTION

BASIC QUALIFICATIONS

PREFERRED QUALIFICATIONS

Jobseeker tools

Employer Tools

Browse

Stay Connected