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Senior Cloud Support Engineer
Crusoe —Dublin, County Dublin
- Full-time
- Azure
- Management
- Computer Science
Quick apply
Software Senior Principal Engineer - HyperScale AI Storage Systems
Dell Technologies —Cork, County Cork
- €113,900–€147,400 a year
- Full-time
- System design
- Java
- C++
4d
Principal Data Scientist
iCIMS Talent Acquisition —DUBLIN 2, County Dublin
- Full-time
- Computer Science
- Research
- Master's degree
- Annual leave
- Life insurance
Sr. Software Eng, Data Platforms
eBay Inc. —Dublin, County Dublin
- Full-time
- System design
- Java
- AI
Senior AI Engineer
Sonatus —Dublin, County Dublin
- Hybrid work
- Azure
- Doctoral degree
- Computer Science
Quick apply
Software Senior Engineer - HyperScale AI Storage Systems
Dell Technologies —Cork, County Cork
- €75,820–€98,120 a year
- Full-time
- System design
- Java
- C++
4d
Industrial Designer
PA Consulting —Bray, County Wicklow
- Weekend availability
- Bachelor's degree
- Manufacturing
- Communication skills
- Annual leave
Quick apply
5d
Product Owner (Technical)
Revolut —Remote
- Full-time
- Remote
- Communication skills
Senior Backend Developer (WAT Remote)
Awarri —Remote
- Full-time
- Remote
- Azure
- AWS
- AI
Quick apply
Data Platform Engineer
Verifone —Dublin, County Dublin
- On call
- Hybrid work
- DevOps
- AWS
- Scripting
Quick apply
11d
Software Development Manager, ICON
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Engineering
- Team management
- Mentoring
Senior AI/ML Engineer
Tigera —Cork, County Cork
- Writing skills
- AI
- Communication skills
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Director, Game Science & Insights
2K —Dublin, County Dublin
- Computer Science
- SQL
- Project management
Quick apply
12d
Enterprise Growth Account Executive, DACH
Pluralsight —Dublin, County Dublin
- Full-time
- No degree
- Contracts
- Leadership
- Annual leave
18h
Senior Software Engineer, Cash Forecasting
Ripple —Dublin, County Dublin
- Full-time
- Azure
- Oracle
- AWS
Quick apply
6d
Senior Social Media Manager - French Fluent
Paradox —Dublin, County Dublin
- Full-time
- Remote
- Social media management
- English
- Communication skills
5d
Senior Sales Operations Analyst
MongoDB —Dublin, County Dublin
- Hybrid work
- Azure
- Sales
- SQL
Senior Data Scientist
Verve —Dublin, County Dublin
- Doctoral degree
- Master's degree
- SQL
Director of Software Engineering
JPMorganChase —DUBLIN 1, County Dublin
- Full-time
- System design
- AI
- SDLC
4h

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Software Senior Principal Engineer - HyperScale AI Storage Systems
Dell Technologies —Cork, County Cork
Coach and mentor more junior team members. Experience in software architecture: system design, API design, microservices, distributed systems.
€113,900–€147,400 a year
4d
Software Senior Engineer - HyperScale AI Storage Systems
Dell Technologies —Cork, County Cork
All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief,…
€75,820–€98,120 a year
4d

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Senior Cloud Support Engineer

Crusoe -
Dublin, County Dublin

Quick apply

Job details

Full-time

Benefits

Private dental insurance

Qualifications

Azure
Management
Node.js
Computer Science
Kubernetes
Customer service
Git
Google Cloud Platform
AWS
Bachelor's degree
Terraform
Scripting
Linux
Communication skills
Information Technology

Full job description

Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster.

We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that — with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI.

We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved — people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services.

If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe.

About This Role:

Crusoe Cloud is revolutionizing high-performance computing by offering sustainable, low-cost GPU compute power. As a Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and computational biology. You will be the primary point of contact for technical support, ensuring our customers can seamlessly utilize Crusoe Cloud to achieve their goals. This role directly impacts Crusoe's mission by enabling our customers to accelerate their research and development, contributing to a more sustainable future. You will be involved in exciting projects, working with cutting-edge technologies and collaborating with a talented team to solve complex challenges. The ideal candidate is a highly motivated and experienced technical professional with a passion for customer success, a deep understanding of cloud technologies, and a commitment to Crusoe's values. This is a full-time position.

What You’ll Be Working On:

Customer Support: Provide exceptional technical support to customers via Zendesk, meeting SLAs and maintaining high CSAT (95%+).
On-Call Rotation: Participate in a 24/7 on-call rotation to ensure timely resolution of critical issues.
Troubleshooting: Diagnose and resolve issues related to VMs, hardware failures, and scaling tests using CLI and internal tools.
Alert Triage and Maintenance: Manage alert triage, prepare for maintenance windows, and conduct node delivery testing.
Collaboration: Work closely with SRE, Networking, and Storage teams from initial triage to root cause analysis (RCA) delivery.
Global Teamwork: Adhere to global team collaboration and handoff processes for ticketing and on-call procedures.
Knowledge Sharing: Develop onboarding/training materials, knowledge base documentation, and standard operating procedures (SOPs).

What You’ll Bring to the Team:

Education/Experience: Bachelor's degree in IT, Computer Science, Engineering, or a related field, or 4+ years of equivalent technical experience.
Linux Proficiency: Strong command-line interface (CLI) skills in Linux environments.
Version Control: Proficiency with Git for code management and collaboration.
Customer Support Experience: 5+ years of experience in a customer support role, ideally within cloud, storage, or networking environments.
Cloud Technologies: Experience with container orchestration (e.g., Kubernetes), workload management (e.g., Slurm, Terraform), and monitoring tools (e.g., Grafana).
Public Cloud Knowledge: Familiarity with other public cloud platforms (e.g., AWS, Azure, GCP).
Communication Skills: Excellent communication and customer service skills, including the ability to prioritize competing escalations.
HPC Knowledge: Understanding of HPC technologies such as Infiniband, RDMA, RoCE, and Software Defined Networking (SDN).

Bonus Points:

Certifications: CKA, CKAD, CKS, KCNA, AWS Machine Learning - Specialty, Data Analytics - Specialty, Solutions Architect - Professional, Developer - Associate, NVIDIA AI Infrastructure and Operations, Generative AI and LLMs, Generative AI Multi-modal, Infiniband, Linux Foundation IT Associate, System Administrator.
Cloud Expertise: Deep understanding of specific cloud platforms and services.
Automation Skills: Experience with automation tools and scripting languages.
Problem-Solving Abilities: Demonstrated ability to analyze complex technical issues and develop effective solutions.
Collaboration and Mentorship: Proven ability to mentor, train, and onboard colleagues.
Passion for Sustainability: A strong interest in contributing to a more sustainable future through technology.

Benefits:

Crusoe also offers a competitive benefits package designed to support financial security, health, and overall well-being, including pension contributions, private health and dental insurance, income protection, life assurance and more.

Compensation:

Compensation will be paid as salary or hourly. Compensation to be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

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sr machine learning engineer jobs

Senior Cloud Support Engineer

Software Senior Principal Engineer - HyperScale AI Storage Systems

Principal Data Scientist

Sr. Software Eng, Data Platforms

Senior AI Engineer

Software Senior Engineer - HyperScale AI Storage Systems

Industrial Designer

Product Owner (Technical)

Senior Backend Developer (WAT Remote)

Data Platform Engineer

Software Development Manager, ICON

Senior AI/ML Engineer

Director, Game Science & Insights

Enterprise Growth Account Executive, DACH

Senior Software Engineer, Cash Forecasting

Senior Social Media Manager - French Fluent

Senior Sales Operations Analyst

Senior Data Scientist

Director of Software Engineering

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