FOR MORE THAN 80 YEARS, Natus has been committed to serving the varying needs of clinicians, delivering the highest-quality solutions to raise the standard of care for patients everywhere.
Our comprehensive diagnostic and therapeutic sensory solutions are designed to simplify workflows for sensory specialists, ensuring care teams have the right instrumentation to give patients the right support — and greater peace of mind.
Job Function: Quality Assurance & Regulatory
Job Family: Supplier Quality
Job Overview:
Ensures that suppliers deliver quality parts, materials, and services. Qualifies suppliers according to company standards and may administer a Certified Supplier Program in receiving inspection to ensure cost effectiveness. Monitors parts from acquisition through the manufacturing cycle and communicates and resolves supplier-related problems as they occur. Develops and prioritizes an auditing schedule to ensure that designated suppliers are audited on a regular basis to ensure good manufacturing practices (GMP) and quality standards are met. Evaluates suppliers’ internal functions to assess their overall performance and provides feedback in assessment of their operation.
Responsibilities:
At this developing level, the professional applies growing expertise, established policies, and standard procedures to complete assigned work. The role involves independently identifying and resolving routine issues while seeking guidance for more complex or unfamiliar problems.
Clear and effective communication—both written and verbal—is expected, especially when explaining processes or responding to routine inquiries. The individual is responsible for organizing their own work and adapting to unplanned tasks as they arise.
This role typically includes responsibility for managing individual components or tasks within larger projects. Progress is monitored against established benchmarks for time, quality, and cost. The P2 level is designed to foster independence and problem-solving skills as the professional continues to build subject matter expertise
Contribute to the team's success by embracing our guiding principles and behaviors and actively participating in a culture that puts our Patient first. You will demonstrate exceptional teamwork, agility, accountability, and respect, cultivating an environment where collaboration and continuous improvement thrive.
Key Responsibilities
- Manage and qualify suppliers in accordance with company quality standards
- Investigate and resolve supplier-related quality issues in a timely and structured manner
- Develop and execute supplier audit plans (GMP / ISO standards)
- Conduct supplier audits and performance evaluations, providing clear feedback and improvement actions
- Collaborate with Engineering, Operations, and Procurement on quality and capacity challenges
- Analyse data, identify risks proactively, and implement preventive measures.
- Document and present technical findings, reports, and recommendations clearly.
Experience Required:
- Bachelor’s degree in Engineering, Quality, or related field
- 1-2 years’ experience in Supplier Quality, Quality Engineering, or Manufacturing Quality
- Strong knowledge of:
- Supplier audits and qualification processes
- GMP, ISO 13485 or similar quality systems
- Root cause analysis (e.g., 8D, CAPA, Fishbone, 5 Whys)
- Experience working with external suppliers and cross-functional teams
- Ability to manage multiple priorities and work on complex projects
- Strong analytical, problem-solving, and communication skills
- The role is designed to support further development of problem-solving and self-management capabilities.
Compensation and Benefits: Along with a competitive salary and bonus structure, we offer a comprehensive benefit package to start: Health & Life Assurance cover, defined contribution pension plan, active sports and social club, flexible work location, flextime (depending on position), excellent career progression opportunities, free parking, and educational assistance.
Join Natus Sensory today. Confidence in every Sense.
EEO Statement: Natus Medical is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.
