Find Sr. software engineering manager – infrastructure Jobs in Dublin, D

Engineering Manager, AI Models Infrastructure
Intercom —Dublin, County Dublin
- Hybrid work
- AI
- Communication skills
- Annual leave
- Work from home
Sr. Product Design Engineer, Data Center Engineering - Electrical Products and Services
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Engineering
- Maintenance
- AWS
Senior/Principal Software Engineer
RxSense —Dublin, County Dublin
- Java
- AWS
- Agile
HV/MV Senior Electrical Design Engineer, AWS HVDE Design Engineering EMEA
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- AutoCAD
- Engineering
- Microsoft Office
Engineering Manager
Ethyca —Dublin, County Dublin
- Full-time
- AWS
- AI
- Leadership
Quick apply
Senior Cost Manager
Turner & Townsend —Dublin, County Dublin
- Full-time
- Data analysis skills
- Analysis skills
- Project management
- Annual leave
Quick apply
Senior Full Stack Engineer - Team Web
Intercom —Dublin, County Dublin
- Hybrid work
- Computer Science
- AWS
- Bachelor's degree
- Annual leave
- Work from home
Senior Full Stack Engineer
EXL Service —Dublin, County Dublin
- Full-time
- Hybrid work
- Computer science
- Microsoft Excel
- Azure
Senior Software Architect (100% Remote - Worldwide)
Tether Operations Limited —Dublin, County Dublin
- Full-time
- Remote
- English
- Bachelor's degree
- Contracts
3d
Senior Engineering Manager, API Hub
Bentley Systems —DUBLIN 2, County Dublin
- Communication skills
Director, Engineering - Comms Capture
Gong.io —Dublin, County Dublin
- Azure
- AWS
- AI
Quick apply
Director Cloud Platform
Guidewire Software —Dublin, County Dublin
- Weekend availability
- Doctoral degree
- Java
- Master's degree
Senior Software Engineer - Python (Hybrid)
Nitro —Dublin, County Dublin
- Azure
- DevOps
- Master's degree
- Work from home
Quick apply
Principal Cybersecurity Architect
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- AWS
- Software development
- AI
12d
Senior Grid Delivery Manager, AWS , (To be based in London, Dublin, Madrid or Frankfurt)
Amazon Web Services EMEA SARL (Irish Branch) - G50 —Dublin, County Dublin
- Full-time
- Spanish
- Engineering
- Master's degree
9d
Development Infrastructure Engineer (Civil)
AECOM —Dublin, County Dublin
- Full-time
- Hybrid work
- AutoCAD
Senior Business Value Engineer - EMEA
New Relic —Dublin, County Dublin
- Hybrid work
- Spanish
- Master's degree
- No degree
Senior Software Engineer
Vectra —Dublin, County Dublin
- Azure
- Engineering
- AWS
- Life insurance
Quick apply
Senior Engineer (Infrastructure)
SYSTRA —Dublin, County Dublin
- Hybrid work
- Engineering
- Project management
Real Estate Development Mgr Data Center Supply Solutions (EMEA)
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- English
- AWS
- Analysis skills

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Engineering Manager, AI Models Infrastructure

Intercom -
Dublin, County Dublin

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Job details

Benefits

Annual leave
Work from home

Qualifications

AI
Communication skills

Full job description

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.

Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams.

Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers.

Fin is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.

Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Fin Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.

Founded in 2011 and trusted by over 30,000 global businesses, Fin is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.

What’s the opportunity?

We’re hiring an Engineering Manager for our AI Models Infrastructure Team in the AI Group. The AI Models Infrastructure team builds and operates the foundational infrastructure that empowers our teams to train and run Fin's own AI models.

This is a highly technical EM role - you’ll lead a team of expert engineers in a fast-evolving technical domain. In order to empower this team to be most effective, you will need prior experience in AI, and the appetite to continually invest in deepening your technical knowledge.

Learn more about Fin's engineering culture at intercom.engineering, and more about Fin at fin.ai.

What will I be doing?

You will:

Lead a high-performing team building the platform and infrastructure that power Fin's AI capabilities.
Magnify the team’s effectiveness, whether that means removing impediments, or finding ways to accelerate their progress.
Support teams of ML Scientists and Engineers building AI powered capabilities.
Plan, prioritize, and deliver high-impact roadmaps in partnership with the team’s most senior engineers, balancing delivery, quality, and innovation.
Empower the engineers on the team to act with agency and maximize their impact.
Expand your scope over time, potentially taking ownership of additional platform domains as the team and AI initiatives grow.

What skills do I need?

Experience training ML models and operating them in production, at scale.
Experience leading infra or platform teams.
Strong prior experience working as an engineer.
Strong technical judgment and communication skills, enabling you to advocate for the team’s needs
Adaptable leadership style suited to a group that will grow quickly, and change shape over time.
Curiosity and enthusiasm for AI.

Benefits

We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!

Competitive salary and equity in a fast-growing start-up.
We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen.
Regular compensation reviews - we reward great work!
Pension scheme & match up to 4%.
Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents.
Flexible paid time off policy.
Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones.
If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too.
MacBooks are our standard, but we also offer Windows for certain roles when needed.

#LI-Hybrid

Policies

Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.

We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.

Fin values diversity and is committed to a policy of Equal Employment Opportunity. Fin will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

Apply Now

Refine Your Search

sr. software engineering manager – infrastructure jobs in dublin, d

Engineering Manager, AI Models Infrastructure

Sr. Product Design Engineer, Data Center Engineering - Electrical Products and Services

Senior/Principal Software Engineer

HV/MV Senior Electrical Design Engineer, AWS HVDE Design Engineering EMEA

Engineering Manager

Senior Cost Manager

Senior Full Stack Engineer - Team Web

Senior Full Stack Engineer

Senior Software Architect (100% Remote - Worldwide)

Senior Engineering Manager, API Hub

Director, Engineering - Comms Capture

Director Cloud Platform

Senior Software Engineer - Python (Hybrid)

Principal Cybersecurity Architect

Senior Grid Delivery Manager, AWS , (To be based in London, Dublin, Madrid or Frankfurt)

Development Infrastructure Engineer (Civil)

Senior Business Value Engineer - EMEA

Senior Software Engineer

Senior Engineer (Infrastructure)

Real Estate Development Mgr Data Center Supply Solutions (EMEA)

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