Find Program security engineer Jobs in Drumcondra, D

Desktop & Site Support Engineer
Teleperformance —Dublin 07, County Dublin
- Full-time
- Management
- Customer service
- Windows
AI Compliance Officer
Anthropic —Dublin, County Dublin
- €200,000–€255,000 a year
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AI & Intelligent Automation Consultant (Retail Banking)
NTT Ltd —Dublin, County Dublin
- Full-time
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- Mentoring
- AI
- Leadership
Manager- Global Technology
Expeditors —Dublin, County Dublin
- €110–€130 a year
- Full-time
- Software development
- Agile
- Communication skills
- Employee stock purchase plan
- Work from home
Quick apply
5d
Senior Embedded Systems Design Engineer
Eaton —Dublin, County Dublin
- Computer Science
- System design
- C++
13d
Interface Manager - – Major Transportation Infrastructure Delivery, Roads, Rail & Public Transportation
AECOM —Dublin, County Dublin
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Project management
Director Cloud Platform
Guidewire Software —Dublin, County Dublin
- Weekend availability
- Doctoral degree
- Java
- Master's degree
Java Software Engineer (AVP)
Citi —Dublin, County Dublin
- €71,440–€107,160 a year
- Full-time
- Computer Science
- System design
- Java
14h
GRC Pre-Sales Consultant / Solutions Engineer – DACH market, EMEA
Vanta —Dublin, County Dublin
- Full-time
- Azure
- Sales
- Windows
- Annual leave
Transformation Engineer
Learnosity —Dublin, County Dublin
- Full-time
- Hybrid work
- AI
- Python
- Annual leave
- Sick pay
Quick apply
4d
Lead Engineer - AI Agents
M-KOPA —Dublin, County Dublin
- Full-time
- Remote
- AI
- Leadership
5d
Senior Data Engineer — Lab Data Pipelines & Data Mesh (12 month FTC)
AstraZeneca —Dublin, County Dublin
- Computer Science
- Engineering
- Master's degree
3d
Associate Director - Civil Engineering (Transmission & Distribution)
Jacobs —Dublin, County Dublin
- Hybrid work
- Civil Engineering
- Leadership
- Communication skills
5d
Telecom Engineer
Jacobs —Dublin, County Dublin
- Hybrid work
- Electrical Engineering
- Higher certificate
- Communication skills
4d
Senior Manager, Network Advisory UK & EU
paypal —Dublin, County Dublin
- Full-time
- Analysis skills
- Bachelor's degree
- Leadership
- Annual leave
Engineering Manager, Security
Dolby —Dublin, County Dublin
- Computer Science
- Research
- Master's degree
Site Reliability Engineer, Networking
Protex AI —Dublin, County Dublin
- Full-time
- Hybrid work
- Management
- Computer Science
- AWS
Environmental, Health & Safety Manager
Jabil Circuit —Bray, County Wicklow
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
AI Software Engineer II (R-19524)
Dun & Bradstreet —Dublin, County Dublin
- Full-time
- Hybrid work
- Computer Science
- System design
- Master's degree
- Annual leave
Quick apply
Data Center Manager - Facilities
Elwood Roberts —Dublin, County Dublin
- €100,000–€120,000 a month
- Full-time
- Leadership
Quick apply

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Desktop & Site Support Engineer

Teleperformance -
Dublin 07, County Dublin

Apply Now

Job details

Full-time

Qualifications

Telephony
Management
Customer service
Windows
Microsoft Office
Continuous improvement
Communications
Communication skills

Full job description

Overview:

VACANCY: Desktop Support Engineer

Job Type: Permanent

Location: Dublin (Hybrid)

Hours: -37.5 Hours per week.

Out of hours work may be required.

About us

Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We’ve been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world’s population.

We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work® in various countries, including the UK, and was included in Forbes’ 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global’s Global Best Employers™ Program.

We are an equal opportunities employer and we welcome applications from all suitably qualified persons.

About the Role

As a Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely.

General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role.

Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion.

Duties

Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users
Software deployment and updates for all devices used in the estate
Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries
Support and triage of major incident impacting business productivity and ability to maintain client KPIs
Gather and submit evidence in relation to quarterly and annual security policies, and external audits
Identifying business risks and ensuring adherence to internal and external security requirements
Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer

Requirements

Ability to attain CTC and SC clearance as per UK government requirements.
Ability to maintain a high degree of customer service for all support queries.
Proven track record of close attention to Service Level Agreements (SLA’s) and setting a clear expectation to the customer.
Proactive approach, ability to prioritise and manage own workload.
Ability to solve complex problems & participate in continuous improvement.
Excellent oral and written communication skills.
Keen attention to detail.
Ability to relate to others in a positive manner. Strong team focus.
Experience with MS Office Packages

Skills and Experience (advantageous)

Experience and/or Qualifications in an IT field
Experience with Windows 10 & 11
Experience working with VDI solutions
Experience with Cisco Networking desirable.
Experience with MECM for software deployment, OS build and patch management
Experience of managing and implementing Group Policy in an enterprise environment.
Experience with Anti Virus software and managing cyber security threats
Experience working with O365 products and services
Working experience of ITIL and/or ISO270001 processes and procedures.
Proactive approach, ability to prioritise and manage own workload
Ability to solve complex problems & participate in continuous improvement.

Apply Now

Refine Your Search

program security engineer jobs in drumcondra, d

Desktop & Site Support Engineer

AI Compliance Officer

AI & Intelligent Automation Consultant (Retail Banking)

Manager- Global Technology

Senior Embedded Systems Design Engineer

Interface Manager - – Major Transportation Infrastructure Delivery, Roads, Rail & Public Transportation

Director Cloud Platform

Java Software Engineer (AVP)

GRC Pre-Sales Consultant / Solutions Engineer – DACH market, EMEA

Transformation Engineer

Lead Engineer - AI Agents

Senior Data Engineer — Lab Data Pipelines & Data Mesh (12 month FTC)

Associate Director - Civil Engineering (Transmission & Distribution)

Telecom Engineer

Senior Manager, Network Advisory UK & EU

Engineering Manager, Security

Site Reliability Engineer, Networking

Environmental, Health & Safety Manager

AI Software Engineer II (R-19524)

Data Center Manager - Facilities

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