Whether in our kitchens, dining rooms, event venues or offices, our singular purpose is to exceed our guest's expectations with our unparalleled quality, service, and food and wine knowledge. We achieve this only through the excellence, innovation, and passion of our team members.
The Kingsley are currently recruiting for an IT Administrator to join their team. (on-site)
Location
The Kingsley Hotel, Victoria Cross, Cork, Ireland
Description
We're looking for a IT Administrator to support and develop the hotel's IT environment across infrastructure, business systems, and internal applications. This is a hands-on role that combines day-to-day systems administration with development and project work - you'll keep the core network and endpoint estate running smoothly, while also building internal tools and leading technical improvement projects.
Key Responsibilities
Infrastructure & Systems Administration
Administer and maintain Cisco-based core and access switching infrastructure, including configuration, connection mapping, and throughput optimisation
Manage Microsoft 365 and Active Directory environments, including user lifecycle, licensing, and access control (including MFA)
Support business-critical systems including PMS, POS, access control, CCTV, and VoIP telephony
Deliver Tier 1/2 technical support across departments, maintaining a 150+ endpoint fleet
Maintain structured technical documentation to support knowledge transfer and audit readiness
Develop and maintain internal applications supporting hotel operations (e.g. staff training tools, scheduling systems), covering database, backend, and front-end work
Lead or contribute to technical evaluation projects (e.g. system benchmarking exercises)
Carry out infrastructure analysis and improvement projects to support network resilience and throughput
Support wider IT initiatives aimed at improving operational efficiency and security
Qualifications and Skills and Experience
Third-level qualification in Information Technology, Computer Science, Information Systems, or a related discipline - or equivalent relevant experience
At least 1 years' experience in an IT support, systems administration, or infrastructure role
Experience administering Windows Server, Active Directory, and Microsoft 365 environments
Hands-on experience with Cisco switching/networking (IOS CLI, VLANs, interface configuration)
Experience in a fast-paced, customer-facing, or 24/7 operational environment is an advantage (hospitality experience not essential)
Networking: Cisco IOS CLI, switch/VLAN configuration, network troubleshooting
Systems administration: Active Directory, Microsoft 365, endpoint deployment and lifecycle management
Development: working knowledge of at least one programming language (e.g. Python, JavaScript) and SQL/relational databases
Familiarity with hospitality systems (PMS, POS, access control, CCTV) desirable but not essential
Strong troubleshooting, documentation, and stakeholder communication skills
Ability to manage or contribute to small technical projects from planning through delivery
Salary: €36,605.00
Hours of Work: 39
