Job Description:
Senior Account Executive | Dublin | Permanent | Hybrid Working
Dentsu is an integrated growth and transformation partner to the world’s leading organizations. Founded in 1901 in Tokyo, Japan, and now present in over 145 countries and regions, it has a proven track record of nurturing and developing innovations, combining the talents of its global network of leadership brands to develop impactful and integrated growth solutions for clients. Dentsu delivers end-to-end experience transformation (EX) by integrating its services across Media, CXM and Creative, while its business transformation (BX) mindset pushes the boundaries of transformation and sustainable growth for brands, people and society.
As a Senior Account Executive, you will play a key role in the day-to-day management and growth of client accounts, working closely with the Account Manager, Account Director and wider specialist teams to deliver best-in-class client service and campaigns.
You will take ownership of campaign delivery across a portfolio of client accounts, building strong client relationships, coordinating with specialist teams, and ensuring projects are delivered to the highest standards. You will contribute to campaign planning, identify opportunities to support client objectives and deliver additional value for clients, and act as a trusted point of contact for clients while supporting the Account Manager and Account Director in driving account success.
Success will be measured through client satisfaction, quality of delivery, and your contribution to the overall success of client accounts.
Key Responsibilities
Take ownership of the day-to-day management of assigned client accounts, acting as a key contact for clients and specialist teams
Build and maintain strong client relationships through proactive communication and a deep understanding of client business objectives
Lead the coordination and delivery of campaigns, ensuring timelines, budgets and deliverables are effectively managed
Support the Account Manager and Account Director in the development of campaign plans, client reviews and strategic recommendations aligned with client objectives
Following alignment with the Account Manager, develop and communicate campaign briefs to specialist teams, ensuring objectives, deliverables and timelines are clearly understood
Work collaboratively with specialist teams to ensure integrated and best-in-class campaign delivery
Manage campaign setup and bookings within agency systems, including MX, ensuring campaign details, budgets and timelines are accurately maintained
Lead post-campaign analysis (PCA), identifying key insights, learnings and recommendations to inform future campaign activity
Prepare and confidently present client-facing reports, campaign reviews, presentations and recommendations
Manage campaign billing processes, ensuring campaign bookings, purchase orders, approved budgets are accurately aligned and processed in a timely manner
Contribute to case studies, award submissions and agency thought leadership initiatives
Qualifications + Skills
Proven experience in a client service, media role, preferably within an agency environment
Strong understanding of Irish media and digital and offline campaign planning principles
Excellent communication and presentation skills with confidence engaging directly with clients
Strong analytical and problem-solving skills, with the ability to interpret campaign results, identify key insights and develop informed recommendations
Highly organised with strong attention to detail and the ability to manage multiple priorities
Strong financial and administrative accuracy, particularly in relation to campaign budgets, purchase orders, bookings and billing processes
Experience using agency planning, booking and financial systems (e.g. MX) is preferred
Proactive, solutions-focused and able to work independently while collaborating effectively across teams
Desirable:
Understanding of digital media channels including Paid Search (PPC), Paid Social, Programmatic Display, Video, SEO and Retail Media
Experience working alongside specialist teams to develop integrated media plans and campaign recommendations
Ability to interpret campaign performance data and translate results into actionable client recommendations
Familiarity with common digital marketing metrics such as impressions, clicks, CTR, CPC, conversions, CPA and ROAS
Exposure to campaign reporting, post-campaign analysis and performance reviews
Understanding of digital measurement frameworks, web analytics platforms and attribution principles
Experience working with e-commerce, lead generation or brand awareness campaigns across multiple channels
Awareness of emerging digital trends, platforms and technologies that could create opportunities for clients
What we offer
This is a permanent role
The team is based in our Dublin office but operates under flexible working arrangements. The team are currently in the office three days a week
As well as a competitive salary, you’ll enjoy a benefits package that you can tailor to your needs.
Inclusion and Diversity
At Dentsu, we embrace diversity and inclusion, valuing the unique perspectives and contributions of every individual. We believe that diversity fuels creativity and innovation, benefiting our employees, partners, and communities.
We welcome applications from all individuals, regardless of race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other protected characteristic. Beyond recruitment, we strive to create an environment where everyone feels respected, supported, and empowered to bring their authentic selves to work.
We recognise the importance of work-life balance and are open to discussing flexible working arrangements for all roles. If you need reasonable adjustments due to a disability or medical condition during our recruitment process, please contact us at [email protected], quoting the reference number of the role that you are applying for. Your needs will be handled with respect and confidentiality to ensure an inclusive and accessible experience.
#LI-Hybrid
Location:
Dublin
Brand:
Dentsu
Time Type:
Full time
Contract Type:
Permanent
