Find Associate – asset Jobs in Harmonstown, D

IT Support Engineer - Level 2
PFH Technology Group —Dublin, County Dublin
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Azure
- Free parking
Quick apply
Emerging Markets Fixed Income Analyst Portfolio Manager - Associate
Intesa Sanpaolo Group —Dublin, County Dublin
- Microsoft Excel
- English
- Research
Data Center Security Manager, DUB South Security
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
Data & AI Internal Product Team – Associate Director
Grant Thornton —Dublin, County Dublin
- Full-time
- Azure
- SQL
- Project management
Fund Accountant Supervisor
U.S. Bank National Association —Dublin, County Dublin
- €56,100–€66,000 a year
- Full-time
- Microsoft Office
- Finance
- Bachelor's degree
12d
Associate Technical Director - Civils & Structural Lead
Arcadis —Dublin, County Dublin
Associate Principal / Principal, Clinical Outcome Assessment (COA) Strategy Consulting
IQVIA —Dublin, County Dublin
- Full-time
- Doctoral degree
- Research
- Master's degree
FS Project Manager – Associate Director - Dublin / Belfast
Grant Thornton —Dublin, County Dublin
- Full-time
- Management
- Business development
- Analysis skills
Associate - Debt Capital Markets, Structured Finance and Derivatives Group
Mason Hayes & Curran LLP —Dublin, County Dublin
- Full-time
- Hybrid work
- No degree
- Banking
Quick apply
Cultural Mediation Associate (Somali)
Iom Usrap Dc —Dublin, County Dublin
- Full-time
- Spanish
- English
- Microsoft Office
3d
Treasury and Risk Senior Analyst
Accenture —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Research
- Finance
4d
Cultural Mediation Associate (Somali)
International Organization for Migration —Dublin, County Dublin
- Full-time
- Spanish
- English
- Microsoft Office
4d
Data Risk & AI Security | Senior Associate | Cyber Consulting | Advisory
PwC —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- Bachelor's degree
AI Solution Architect - AWS Senior Manager - Data & AI - Technology Consulting - Advisory
PwC —Dublin, County Dublin
- Full-time
- Computer Science
- Engineering
- Master's degree
Senior Associate/Of Counsel (Regulatory)
Walkers Global —DUBLIN 1, County Dublin
- Research
- Business development
- Communication skills
- Annual leave
- Employee assistance program
Senior Associate - Tax (Customs Team)
PwC —Dublin, County Dublin
- Full-time
- Accounting
- Communication skills
SR Azure Database Engineer
Mastercard —Dublin, County Dublin
- Full-time
- Azure
- DevOps
- SQL
Corporate Tax Consulting at PwC Ireland - Register your interest today ! (Experienced Hire)
PwC —Dublin, County Dublin
- Full-time
- Research
Director & Associate Counsel
The Carlyle Group —Dublin, County Dublin
- Communication skills
Tax Risk & Controversy Senior Associate
PwC —Dublin, County Dublin
- Full-time

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IT Support Engineer - Level 2

PFH Technology Group -
Dublin, County Dublin

Quick apply

Job details

Permanent | Full-time

Benefits

Free parking

Qualifications

Microsoft Powerpoint
Microsoft Excel
Azure
Microsoft Outlook
Japanese
Windows
Analysis skills
SharePoint
Communication skills
Active Directory
Intune

Full job description

Job Title: L1 / L2 Service Desk Technician

Location: Dublin 1, free parking

Contract Type: Permanent

Hybrid: 4 days on site, WFH on Fridays.

Working hours: 35 hours per week

Overview

We are seeking a skilled and customer-focused L1/L2 Service Desk Technician to deliver first- and second-line ICT support within an ITIL-aligned environment. This role is ideal for a proactive problem-solver with strong Microsoft 365 expertise and a passion for delivering excellent user support.

Key Responsibilities

Provide first and second line IT support, ensuring high levels of first-time resolution
Log and track incidents via the PFH client ticketing system in line with ITIL processes
Troubleshoot, resolve, and escalate technical issues as required
Own and manage problem tickets, identifying root causes and implementing fixes
Respond to and manage security alerts and incidents
Work closely with internal teams and third-party vendors to resolve issues
Maintain and update knowledge base articles, SOPs, and runbooks
Manage IT hardware and software assets
Support continuous service improvement initiatives

Essential Requirements

ITIL Foundation Certification (v4 minimum)
Strong experience in ITIL-based Service Desk environments (Incident, Problem, Change Management)
Proven troubleshooting, triage, and escalation skills
Excellent communication skills with a customer-first approach
Ability to work effectively as part of a team environment

Technical Skills & Experience

Windows 11 deployment and support
Microsoft 365 (Outlook, Teams, OneDrive, SharePoint, Word, Excel, PowerPoint)
Entra ID / Active Directory
Intune Endpoint Management and patching (incl. Azure Update Manager)
Microsoft Defender (Vulnerability Management & XDR)
Microsoft Teams & Teams Rooms
Experience managing security incidents and alerts

Desirable Certifications

Microsoft Endpoint Administrator Associate (MD-102 / MD-100)
Microsoft Security, Compliance & Identity Fundamentals (SC-900)
(Candidates working towards certification will be considered; certification must be achieved by contract start date)

Cybersecurity Awareness

Strong knowledge of:
- Phishing and social engineering risks
- Identity & Access Management (IAM)
- Multi-Factor Authentication (MFA)
- Zero Trust principles

What We’re Looking For

Strong problem-solving and analytical skills
Excellent communication and interpersonal abilities
A proactive, solutions-driven mindset
Commitment to high-quality customer service

Apply Now

If you’re passionate about IT support and want to work in a dynamic, customer-focused environment, we’d love to hear from you.

PFH Technology, owned by Ricoh – a Japanese based global ICT company, is a premier provider of end-to-end ICT solutions and a managed services portfolio scaling from SMEs to large Enterprise organisations. We have unrivalled vendor relationships. We can procure, design, deploy and support all your ICT needs. Our ISO certified Custodian™ Cloud Services and Custodian™ Managed Services provide the technology and expertise to mitigate risk and reduce your costs immediately. We have a nationwide network of over 750 dedicated professionals, ready to meet your ICT needs, with offices in Dublin, Cork and Galway.

We are an equal opportunity employer and value diversity at PFH. We do not discriminate on the basis of age, disability, civil or family status, gender, gender identity or expression, sexual orientation, race, religion, or any other legally protected status.

We are committed to ensuring that individuals with disabilities or access needs are provided with reasonable accommodation during the recruitment process, to perform essential job functions, and to access the full benefits of employment. Please contact us if you require accommodation at any stage.

IND1

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Refine Your Search

associate – asset jobs in harmonstown, d

IT Support Engineer - Level 2

Emerging Markets Fixed Income Analyst Portfolio Manager - Associate

Data Center Security Manager, DUB South Security

Data & AI Internal Product Team – Associate Director

Fund Accountant Supervisor

Associate Technical Director - Civils & Structural Lead

Associate Principal / Principal, Clinical Outcome Assessment (COA) Strategy Consulting

FS Project Manager – Associate Director - Dublin / Belfast

Associate - Debt Capital Markets, Structured Finance and Derivatives Group

Cultural Mediation Associate (Somali)

Treasury and Risk Senior Analyst

Cultural Mediation Associate (Somali)

Data Risk & AI Security | Senior Associate | Cyber Consulting | Advisory

AI Solution Architect - AWS Senior Manager - Data & AI - Technology Consulting - Advisory

Senior Associate/Of Counsel (Regulatory)

Senior Associate - Tax (Customs Team)

SR Azure Database Engineer

Corporate Tax Consulting at PwC Ireland - Register your interest today ! (Experienced Hire)

Director & Associate Counsel

Tax Risk & Controversy Senior Associate

I want to receive the latest job alerts for associate – asset in harmonstown, d

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