Find Head of security Jobs in Dublin, D

Senior IT Lead and Delivery Manager
Teleperformance —Dublin, County Dublin
- On call
- Azure
- Computer Science
- Master's degree
Specialist Capital Actuary
AXA —DUBLIN 1, County Dublin
- Microsoft Excel
- Leadership
- Communication skills
Maje, Store Manager, Full Time, Permanent
Brown Thomas Arnotts —Dundrum, County Dublin
- Full-time
- Merchandising
- No degree
- Recruiting
1d
Chef of all grades
Shoreline Hotel —Donabate, County Dublin
- Hotel
Quick apply
Senior Splunk Developer
NTT Ltd —Dublin, County Dublin
- Hybrid work
10d
Night Porter
Leonardo Hotel Dublin Christchurch —DUBLIN 8, County Dublin
- Night shift
- Hotel
- Kitchen experience
Quick apply
5d
Sous chef- daytime hours
Gourmet Food Parlour —Malahide, County Dublin
- Weekend availability
- Hospitality
- Management
- Cooking
Quick apply
12d
Cloud Platform Lead
SoftCo —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Computer Science
- DevOps
Quick apply
8d
Pharmacy Technician - Rotational (Fixed Term Contract)
Beacon Hospital —Dublin, County Dublin
- Weekend availability
Quick apply
3d
Electronics Technician
GLADIATOR GROUP —Dublin Port, County Dublin
- €34,000 a year
- Overtime
- Customer service
- Maintenance
- No experience needed
Quick apply
5d
Full Stack & DevOps Chapter Lead
Vodafone —Dublin, County Dublin
- Full-time
- Azure
- DevOps
- AWS
- Annual leave
Night Porter
NYX Hotel Dublin Portobello —DUBLIN 8, County Dublin
- Night shift
- Hotel
- Kitchen experience
Quick apply
2d
Data Engineering Team Lead - Databricks
G MASS —Dublin, County Dublin
- Full-time
- Hybrid work
- SQL
- AWS
- Agile
Quick apply
Kiosk Team Member
YO! Retail Ireland —Swords, County Dublin
- €14.15 an hour
- Part-time
- Sales
- Gym membership
Quick apply
1d
Head of Integration Experience
Pay and Shop Ltd —Dublin, County Dublin
- Full-time
- Product management
- AI
Quick apply
10d

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Head of Facilities
St. Catherine's Association —Newcastle, County Wicklow
St. Catherine’s Association is a non-profit organisation and registered charity funded by the HSE that provides health and social care related supports to…
€82,250–€99,203 a year
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ARTISAN MARBLE & PORCELAIN LTD —Glasnevin, County Dublin
Recruit, mentor and develop warehouse supervisors and operational teams. The successful candidate will have a proven history of modernising warehouse operations…
€65,000–€75,000 a year
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10d

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Senior IT Lead and Delivery Manager

Teleperformance -
Dublin, County Dublin

Apply Now

Job details

Qualifications

Jira
Azure
Computer Science
Master's degree
AWS
ServiceNow
IT
Business
Leadership
Juniper

Full job description

Overview

Senior IT Lead and Delivery Manager

Location: Dublin, Ireland (On-site across two sites)

Salary: DOE

Reports to: Head of IT Infrastructure / Head of Service Delivery

Role Purpose

The Senior IT Lead & Client Success Manager serves as the definitive bridge between technology delivery, client satisfaction, and commercial success. This role acts as the "face of IT" on the Dublin leadership board while maintaining hands-on accountability for service delivery excellence. You will manage a complex ecosystem of global client applications and local infrastructure, ensuring that every technical initiative justifies its spend by directly supporting client retention and operational efficiency.

Key Responsibilities

1. Strategic Leadership & Commercial Stewardship

Site Representation: Act as the primary IT representative on the Dublin leadership board, driving success against stated KPIs and delivering the regional IT strategy.
P&L Ownership: Manage the regional IT OpEx and CapEx budget, linking every Euro of spend to ROI, cost-savings, or revenue-generating potential.
Client & TAM Interface: Act as the senior technical point of contact for key clients and Technical Account Managers (TAMs), positioning IT services as a value-add in pitches and renewals.

2. Operational Governance & Service Excellence

SLA/OLA Accountability: Own the end-to-end delivery of IT services, ensuring all Service Level Agreements and Operational Level Agreements are consistently met or exceeded.
Performance Reporting: Design and present QBRs to senior stakeholders, detailing system health, operational metrics, and team performance.
Change & Risk Management: Approve high-risk technical changes via the Change Advisory Board (CAB) and enforce global security, GDPR, and BCDR compliance.

3. Team Leadership & On-Call Steering

Direct People Management: Lead, mentor, and manage a team of 3 to 5 Desktop Support Technicians across both Dublin sites, overseeing their training, performance reviews, and capacity planning.
Escalation & Crisis Leadership: Serve as the ultimate point of escalation for P1/P2 incidents. During critical outages, steer the engineering team to swift resolution and manage all executive-level communications.
On-Call Rota Management: Implement and oversee a 24/7 support schedule, providing guidance and technical "steering" to the team during out-of-hours events.

4. Technical Ecosystem & Innovation

Infrastructure Management: Guarantee high availability for local networking (Fortinet and Juniper), data centers, end-user computing, and audiovisual (AV) technologies.
Application Stewardship: Oversee the performance and access management of enterprise client application suites and collaborative tools.
Continuous Improvement: Identify emerging technologies and deploy CSI frameworks to eliminate service bottlenecks and optimize operational costs.

Candidate Profile

Experience: 12+ years in high-volume IT environments, including at least 5 years in BPO or Managed Services leadership and 2-3 years of direct people management.
Framework Expertise: Certified in ITIL v4 Foundations (Managing Professional designation preferred).
Technical Savvy: Deep understanding of enterprise networking (Fortinet and Juniper), cloud (AWS/Azure), hybrid identity management (Okta/AD), and ITSM platforms like ServiceNow or Jira.
The "Bridge" Factor: Proven ability to translate complex technical issues into business-centric solutions for C-suite executives and non-technical stakeholders.
Education: Degree in IT/Computer Science, ideally supplemented by an MBA or business-centric certification.

#LI-CW1

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Refine Your Search

head of security jobs in dublin, d

Senior IT Lead and Delivery Manager

Specialist Capital Actuary

Maje, Store Manager, Full Time, Permanent

Chef of all grades

Senior Splunk Developer

Night Porter

Sous chef- daytime hours

Cloud Platform Lead

Pharmacy Technician - Rotational (Fixed Term Contract)

Electronics Technician

Full Stack & DevOps Chapter Lead

Night Porter

Data Engineering Team Lead - Databricks

Kiosk Team Member

Head of Integration Experience

Other jobs to consider

I want to receive the latest job alerts for head of security in dublin, d

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Overview

Role Purpose

Key Responsibilities

1. Strategic Leadership & Commercial Stewardship

2. Operational Governance & Service Excellence

3. Team Leadership & On-Call Steering

4. Technical Ecosystem & Innovation

Candidate Profile

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