School Engagement Executive
Tyro Technologies Limited —DUBLIN 8, County Dublin
- €30,000–€40,000 a year
- English
- No degree
Accounts Payable Executive
Actavo —Dublin, County Dublin
- €43,000 a year
- Microsoft Office
- Analysis skills
- IT
23h
Senior Contract Administrator
Turner & Townsend —Dublin, County Dublin
- Full-time
- Contracts
- Annual leave
Quick apply
Customer and Business Transformation - Insurance Sector - Senior Manager
PwC —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Presentation skills
Centre Manager at StartBright St Finians
StartBright Learning Centres —DUBLIN 22, County Dublin
- Childcare
- Management
- Leadership
Project Controls Manager
AECOM —Dublin, County Dublin
- Full-time
- Project management
Platform Supervision Manager - Higher Executive Officer - Specified Purpose Contract
Coimisiún na Meán —Dublin, County Dublin
- €60,029 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
2d
Client Relationship Management - Vice President
Apex Group —Dublin, County Dublin
- Full-time
Jameson Bar Assistant Manager
Sandman Hotel Group —Portmarnock, County Dublin
- Full-time
- Leadership
Associate Director - Environmental Health and Safety
Vantive —Dublin, County Dublin
- Remote
- Engineering
- English
- Master's degree
Talent Acquisition Lead - EMEA
Citco —Dublin, County Dublin
- Full-time
- Supervising experience
- Human resources
- Recruiting
4d
Workplace Solutions - Participant Communications & Education Manager
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- Presentation skills
10d
Sales Executive
The Address Connolly —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Sales
- Hotel
Quick apply
9d
Vice President, PI Capability Strategy
Optum —Dublin, County Dublin
- Full-time
- Engineering
- Bachelor's degree
- No degree
Director, Employee Benefits Consulting
WTW —Dublin, County Dublin
- Full-time
- Hybrid work
- Mentoring
- Communication skills
- Annual leave
Operations Technical Product Manager
Marsh —Dublin, County Dublin
- Full-time
- Management
- Project management
- Organisational skills
5d
Regional Creative Lead: EMEA
ServiceNow —Dublin, County Dublin
- Full-time
- Remote
- Marketing
Quick apply
Director, Program Management - Unified Risk & Quality Platform
Optum —Dublin, County Dublin
- Full-time
- Computer Science
- Engineering
- Master's degree
Senior Vice President - Loan Operations
Citco —Dublin, County Dublin
- Full-time
- Business development
- Analysis skills
- Project management
Project Manager - Infrastructure
Turner & Townsend —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Office
- Construction experience
- Leadership
- Annual leave
Quick apply

I want to receive the latest job alerts for administration executive in blanchardstown, d

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

administration executive jobs near blanchardstown, d

Project Manager jobs in Dublin, County Dublin

Transformation Manager jobs in Dublin, County Dublin

Recruiter jobs in Dublin, County Dublin

Sales Executive jobs in Dublin, County Dublin

Shift Leader jobs in Dublin, County Dublin

Director Of Program Management jobs in Dublin, County Dublin

Technical Product Manager jobs in Dublin, County Dublin

Senior Vice President jobs in Dublin, County Dublin

Project Manager jobs in County Dublin

Project Manager jobs in Bray, County Wicklow

Project Manager jobs in Carlow, County Carlow

Credit Control Manager jobs in Dublin, County Dublin

Project Manager jobs in Wicklow, County Wicklow

Fitness Gym Manager jobs in Dublin, County Dublin

Dental Practice Manager jobs in Dublin, County Dublin

Bar Staff jobs in Limerick, County Limerick

Part Time , Bar jobs in Leitrim, County Leitrim

The Quays Bar jobs in Galway, County Galway

Bar Staff jobs in Lucan, County Dublin

Bar Staff jobs in Ashbourne, County Meath

School Engagement Executive

Tyro Technologies Limited
DUBLIN 8, County Dublin

Apply Now

Job details

€30,000–€40,000 a year

Qualifications

English

Full job description

Tyro Schools are currently hiring for a School Engagement Executive to join their team.

About The Role:

Tyro is on an exciting journey to revolutionise the systems employed by schools in handling their data, workflows, and student progress. Schools face many challenges today, such as excessive workloads, limited resources, constant changes, and administrative pressures on teachers and staff. However, we firmly believe that there is a more effective approach, one that begins by equipping everyone with the right tools and technology.

We continue to develop a platform that we wholeheartedly believe in. Moreover, we have assembled a diverse team comprising experienced specialists, former educators, and passionate Edtech engineers who are committed to making a positive impact in the field. As a team we previously successfully developed Europe’s leading platform for school administration and timetabling, catering to millions of teachers, students, and parents. Tyro is the next-generation platform with greater ambitions.

Join us to help achieve our goal – enhance the lives of teachers and improve the outcome of millions of students worldwide.

We are hiring School Engagement Executives – to be based in our Dublin office – with strong and proven customer services experience, ideally for a web-based application or in a dynamic startup environment. The School Engagement Executives will build and expand upon our professional and quality support service to all Tyro customer schools and ensure customer satisfaction by meeting or exceeding internal targets and expectations.

Job Description:

Effectively resolve customer enquiries in a considerate, accurate, and timely manner via helpdesk, phone, email, and online chat.
Work alongside other teams to obtain additional information or support and manage customer expectations.
Triage incoming requests and spot trends in customer issues to flag for the wider team.
Compose thoughtful, personalised responses for a variety of customer requests.
Empathise with every aspect of the customer experience, putting customers’ needs first.
Identify, reproduce, and document bugs for our engineering teams.
Work with product and development teams to test new features and bug fixes and surface meaningful customer feedback.
Create and maintain product documentation, application notes, training manuals, and knowledge base libraries as well as ensure the accuracy of our CRM (Hubspot).
Contribute to the ongoing learning and success of your team, and the company, by sharing knowledge through mentorship, collaboration, and aiding in documentation.
Conducting training sessions for customers.
Make active contributions to help achieve team goals and successes.

Ideal Candidate:

You are fluent in English and are a strong, confident, and exacting writer.
You care deeply, genuinely, and passionately about customer support and about the role it plays in making a customer-centric team successful.
You have prior experience in a similar role. You know that every bit of work you do makes a real difference in making our customers happy.
You are a self-motivated, proactive team player with innovative ideas to inspire customer adoption.
You know when something is over your head and are not afraid to ask for help. You are skilled at explaining technical problems succinctly and clearly.
You exhibit diplomacy, tact, and poise under pressure when working through customer issues.
You can work with us in our office in Dublin, Ireland.

Nice to Have:

You are familiar with or have previous experience with the Irish Education system.
You have a cúpla focal as Gaeilge.
You have previously worked with customer support for a web-based application or in a dynamic startup environment.

Interview Process:

1st stage interview
2nd stage interview

Tyro is an equal opportunities organisation. Our goal is for Tyro to be a workplace that represents, celebrates, and supports people from all backgrounds, and which gives them the tools they need to thrive – whatever their ambitions may be so we support and promote diversity and equality, and actively encourage applications from people of all backgrounds.

What we offer:

The chance to work alongside a team of hard-working, passionate people in a role where you’ll see the impact of your work every day. Get in touch to hear about all the benefits available for this role.

€30-€40k salary depending on candidate experience.

About Tyro Schools:

Tyro Schools provides a next-generation student information system (MIS) and timetabling platform for Irish schools, streamlining operations, boosting parent communication, and managing student data with features like real-time attendance, academic tracking, online payments, messaging, and AI-powered timetabling, connecting staff, students, and parents for better engagement and support. Tyro is the new way to manage schools. Powerful, and constantly evolving. Give your staff the tools to better manage students.

Apply Now

Refine Your Search

administration executive jobs in blanchardstown, d

School Engagement Executive

Accounts Payable Executive

Senior Contract Administrator

Customer and Business Transformation - Insurance Sector - Senior Manager

Centre Manager at StartBright St Finians

Project Controls Manager

Platform Supervision Manager - Higher Executive Officer - Specified Purpose Contract

Client Relationship Management - Vice President

Jameson Bar Assistant Manager

Associate Director - Environmental Health and Safety

Talent Acquisition Lead - EMEA

Workplace Solutions - Participant Communications & Education Manager

Sales Executive

Vice President, PI Capability Strategy

Director, Employee Benefits Consulting

Operations Technical Product Manager

Regional Creative Lead: EMEA

Director, Program Management - Unified Risk & Quality Platform

Senior Vice President - Loan Operations

Project Manager - Infrastructure

I want to receive the latest job alerts for administration executive in blanchardstown, d

Related Searches

Explore jobs in more locations

About The Role:

Job Description:

Ideal Candidate:

Nice to Have:

Interview Process:

What we offer:

About Tyro Schools:

Jobseeker tools

Employer Tools

Browse

Stay Connected