Find Customer experience coordinator Jobs in Dublin, D

Air Export Coordinator
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- Weekend availability
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Driver HGV
Stericycle —Dublin, County Dublin
- Holidays
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Air Export Coordinator

Nippon Express Europe GmbH
Dublin, County Dublin

Quick apply

Job details

Full-time

Benefits

Free parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Office
AS400
Organisational skills
IT
Freight
Communication skills

Full job description

Job Title: Air Export Coordinator

Location: Dublin, Ireland

The Nippon Express Group stands as a prominent global logistics service provider, with its Headquarters located in Tokyo, Japan. Our extensive portfolio encompasses a variety of services, including air and ocean freight forwarding, cargo handling, relocation services, and warehousing operations. With a workforce exceeding 73,000 professionals across more than 50 countries and regions, the NX Group is distinguished by its extensive international reach.

We are looking for a proactive and detail-oriented Air Export Co-ordinator to join our dynamic Air Freight team in Dublin. This pivotal role ensures the seamless coordination of international shipments from collection through to delivery, maintaining the highest levels of customer service, compliance, and operational efficiency.

You will liaise with key clients, carriers, and internal departments, ensuring accurate documentation, customs clearance, and timely movement of goods. Strong communication, organisation, and IT skills are key to success in this position.

Nippon Express is committed to continuous growth and expansion, offering exciting opportunities for career development and leadership in the UK region.

This role offers an exciting opportunity to contribute to the success of a leading logistics company, if you are an experienced Airfreight operator with a proven track record and a passion for excellence, we would love to hear from you.

Requirements

Key Responsibilities:

Manage end-to-end export processes including collections, airline bookings, and final delivery arrangements
Act as a key contact for some of our largest Key Accounts
Prepare and verify shipping documentation including AWBs, invoices, and customs declarations
Arranging collections from customers and deliveries to airline
Booking flights with airlines
Finalising Consolidations
Handle special shipment types such as GDP (Good Distribution Practice) and Dangerous Goods (DG), ensuring strict adherence to procedures
Coordinate customs clearances, with knowledge of IPRs, SIEL/OIEL licenses, and Carnet procedures
Finalise consolidations and conduct post-flight checks
Closing of files, completing invoicing on job level
Maintain accurate records and data entry using in-house systems and office software
Ensure timely and professional communication with customers, suppliers, and colleagues
Collaborate closely with team members and escalate issues to the senior management as required
Undertake any additional duties as assigned by management

What does the right candidate look like?

Previous Air Freight operations experience
Proficient in Microsoft Office (Excel, Word). Experience with AS400 and Thyme IT is a plus but not essential
Excellent communication skills, both written and verbal
A basic understanding of Aviation Security requirements
Strong attention to detail with the ability to work accurately under pressure
Effective team player who thrives in a fast-paced environment
Strong organisational skills with the ability to prioritise workload independently
Self-motivated with a problem-solving mindset

Benefits

What can we offer?

Competitive salary and benefits package
A collaborative and supportive work environment
Exposure to international markets and logistics networks
Stable position within a global top 10 Forwarder
Modern office facilities
Free parking

Quick apply

Refine Your Search

customer experience coordinator jobs in dublin, d

Air Export Coordinator

Staff Nurse - Theatre; Anaesthetics and PACU

Radiology Nurse Manager ; CNM2; FTC

Staff Nurse; Neuro Interventional Radiology

Driver HGV

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