School Engagement Executive
Tyro Technologies Limited —DUBLIN 8, County Dublin
- €30,000–€40,000 a year
- English
- No degree
Investment Operations Associate - 24 Month FTC
Mediolanum International Funds Limited —Dublin, County Dublin
- Microsoft Office
- Project management
- Bachelor's degree
2h
Data Protection, Legal and Governance Officer
National College of Art & Design —Dublin, County Dublin
- €30,608.50–€39,791.50 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
3h
Paediatric Nurse
Voluntary Health Insurance —Carrickmines, County Dublin
- Weekend availability
- Clinic
- IT
- Communication skills
- Employee assistance program
Quick apply
11d
Staff Nurse – Cardiology
Bon Secours Health System Ireland —Dublin, County Dublin
- Full-time
- IT
- Communication skills
- Nursing
Academic Clinical Specialist in Practice Education
Trinity College Dublin —Dublin, County Dublin
- €72,119–€83,689 a year
- Full-time
Senior Copilot Studio / Power Platform Consultant
Codec —Dublin, County Dublin
- Hybrid work
- Azure
- Oracle
- Communication skills
Quick apply
Senior Speech and Language Therapist in Paediatric Cochlear Implant
Beaumont Hospital —Dublin, County Dublin
- Full-time
9d
Assistant Professor in Medical Education
Trinity College Dublin —Dublin, County Dublin
- €43,859–€104,618 a year
- Full-time
9d
Senior Microsoft Security Engineer
Codec —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Oracle
- Windows
Quick apply
Senior Radiation Therapist
Blackrock Health Hermitage Clinic —Lucan, County Dublin
- Full-time
- Research
- Clinic
- Bachelor's degree
Quick apply
Clinical Facilitator - Radiology
Beacon Hospital —Dublin, County Dublin
- Full-time
- Clinic
- Leadership
- Communication skills
Quick apply
Enterprise Commercial Sales Executive - UK & I
Codec —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Access
- Azure
- Oracle
Quick apply
Senior Power Platform / Dynamics 365 Consultant
Codec —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Oracle
- JavaScript
Quick apply
Senior Project Manager (Contract)
Codec —Dublin, County Dublin
- Hybrid work
- Azure
- Oracle
- ERP systems
Quick apply
Senior D365 CE Functional Consultant
Codec —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Oracle
- Computer Science
Quick apply
Staff Nurse; Neurosurgery Inpatient Unit
Beacon Hospital —Dublin, County Dublin
- Full-time
- Clinic
- Communication skills
- Time management
Quick apply
Senior Dataverse / Dynamics 365 AI Business Developer
Codec —Dublin, County Dublin
- Full-time
- Azure
- Oracle
- DevOps
Quick apply
Staff Nurse - Endoscopy
Beacon Hospital —Dublin, County Dublin
- Full-time
- Nursing
- Research
- Clinic
Quick apply
Staff Nurse Urgent Care - Carrickmines (temp role)
Voluntary Health Insurance —Dublin, County Dublin
- Full-time
- Clinic
- Communication skills
- Nursing
- Employee assistance program
Quick apply

I want to receive the latest job alerts for of student services in rathfarnham, d

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

of student services jobs near rathfarnham, d

Investment Associate jobs in Dublin, County Dublin

Speech Therapist jobs in Dublin, County Dublin

Registered Nurse jobs in Dublin, County Dublin

Clinical Specialist jobs in Dublin, County Dublin

Assistant Professor jobs in Dublin, County Dublin

Senior Project Manager jobs in Dublin, County Dublin

Facilitator jobs in Dublin, County Dublin

Data Protection Officer jobs in Dublin, County Dublin

Senior Risk Associate jobs in Dublin, County Dublin

Investment Operations jobs in Dublin, County Dublin

Clinical Research Associate jobs in Dublin, County Dublin

Retail Sales Associate jobs in Killashandra, County Cavan

Speech Therapist jobs in Naas, County Kildare

Speech Therapist jobs in Donegal, County Donegal

Occupational Therapist jobs in Peamount, County Dublin

Speech Therapist jobs in Cork, County Cork

Therapist jobs in Castleblayney, County Monaghan

Occupational Therapist jobs in Maynooth, County Kildare

Architect jobs in County Wexford

Architect jobs in Ballysloe, County Tipperary

School Engagement Executive

Tyro Technologies Limited
DUBLIN 8, County Dublin

Apply Now

Job details

€30,000–€40,000 a year

Qualifications

English

Full job description

Tyro Schools are currently hiring for a School Engagement Executive to join their team.

About The Role:

Tyro is on an exciting journey to revolutionise the systems employed by schools in handling their data, workflows, and student progress. Schools face many challenges today, such as excessive workloads, limited resources, constant changes, and administrative pressures on teachers and staff. However, we firmly believe that there is a more effective approach, one that begins by equipping everyone with the right tools and technology.

We continue to develop a platform that we wholeheartedly believe in. Moreover, we have assembled a diverse team comprising experienced specialists, former educators, and passionate Edtech engineers who are committed to making a positive impact in the field. As a team we previously successfully developed Europe’s leading platform for school administration and timetabling, catering to millions of teachers, students, and parents. Tyro is the next-generation platform with greater ambitions.

Join us to help achieve our goal – enhance the lives of teachers and improve the outcome of millions of students worldwide.

We are hiring School Engagement Executives – to be based in our Dublin office – with strong and proven customer services experience, ideally for a web-based application or in a dynamic startup environment. The School Engagement Executives will build and expand upon our professional and quality support service to all Tyro customer schools and ensure customer satisfaction by meeting or exceeding internal targets and expectations.

Job Description:

Effectively resolve customer enquiries in a considerate, accurate, and timely manner via helpdesk, phone, email, and online chat.
Work alongside other teams to obtain additional information or support and manage customer expectations.
Triage incoming requests and spot trends in customer issues to flag for the wider team.
Compose thoughtful, personalised responses for a variety of customer requests.
Empathise with every aspect of the customer experience, putting customers’ needs first.
Identify, reproduce, and document bugs for our engineering teams.
Work with product and development teams to test new features and bug fixes and surface meaningful customer feedback.
Create and maintain product documentation, application notes, training manuals, and knowledge base libraries as well as ensure the accuracy of our CRM (Hubspot).
Contribute to the ongoing learning and success of your team, and the company, by sharing knowledge through mentorship, collaboration, and aiding in documentation.
Conducting training sessions for customers.
Make active contributions to help achieve team goals and successes.

Ideal Candidate:

You are fluent in English and are a strong, confident, and exacting writer.
You care deeply, genuinely, and passionately about customer support and about the role it plays in making a customer-centric team successful.
You have prior experience in a similar role. You know that every bit of work you do makes a real difference in making our customers happy.
You are a self-motivated, proactive team player with innovative ideas to inspire customer adoption.
You know when something is over your head and are not afraid to ask for help. You are skilled at explaining technical problems succinctly and clearly.
You exhibit diplomacy, tact, and poise under pressure when working through customer issues.
You can work with us in our office in Dublin, Ireland.

Nice to Have:

You are familiar with or have previous experience with the Irish Education system.
You have a cúpla focal as Gaeilge.
You have previously worked with customer support for a web-based application or in a dynamic startup environment.

Interview Process:

1st stage interview
2nd stage interview

Tyro is an equal opportunities organisation. Our goal is for Tyro to be a workplace that represents, celebrates, and supports people from all backgrounds, and which gives them the tools they need to thrive – whatever their ambitions may be so we support and promote diversity and equality, and actively encourage applications from people of all backgrounds.

What we offer:

The chance to work alongside a team of hard-working, passionate people in a role where you’ll see the impact of your work every day. Get in touch to hear about all the benefits available for this role.

€30-€40k salary depending on candidate experience.

About Tyro Schools:

Tyro Schools provides a next-generation student information system (MIS) and timetabling platform for Irish schools, streamlining operations, boosting parent communication, and managing student data with features like real-time attendance, academic tracking, online payments, messaging, and AI-powered timetabling, connecting staff, students, and parents for better engagement and support. Tyro is the new way to manage schools. Powerful, and constantly evolving. Give your staff the tools to better manage students.

Apply Now

Refine Your Search

of student services jobs in rathfarnham, d

School Engagement Executive

Investment Operations Associate - 24 Month FTC

Data Protection, Legal and Governance Officer

Paediatric Nurse

Staff Nurse – Cardiology

Academic Clinical Specialist in Practice Education

Senior Copilot Studio / Power Platform Consultant

Senior Speech and Language Therapist in Paediatric Cochlear Implant

Assistant Professor in Medical Education

Senior Microsoft Security Engineer

Senior Radiation Therapist

Clinical Facilitator - Radiology

Enterprise Commercial Sales Executive - UK & I

Senior Power Platform / Dynamics 365 Consultant

Senior Project Manager (Contract)

Senior D365 CE Functional Consultant

Staff Nurse; Neurosurgery Inpatient Unit

Senior Dataverse / Dynamics 365 AI Business Developer

Staff Nurse - Endoscopy

Staff Nurse Urgent Care - Carrickmines (temp role)

I want to receive the latest job alerts for of student services in rathfarnham, d

Related Searches

Explore jobs in more locations

About The Role:

Job Description:

Ideal Candidate:

Nice to Have:

Interview Process:

What we offer:

About Tyro Schools:

Jobseeker tools

Employer Tools

Browse

Stay Connected