Find Manager service architect Jobs in Dublin, D

Customer Success Manager (VCF)
Ergo —Dublin, County Dublin
- English
- Analysis skills
- Communication skills
9d
Space Planner
Jacobs —Dublin, County Dublin
- Hybrid work
- AutoCAD
- English
- Communication skills
10d
Senior CSA Design Engineer
Mercury Engineering —Blanchardstown, County Dublin
- Construction experience
Electrical Engineer
Mercury Engineering —Dublin, County Dublin
- Construction experience
Associate AWS Engineer
ResMed —Dublin, County Dublin
- Full-time
- Computer Science
- Software troubleshooting
- DevOps
- Referral programme
2d
Senior Account Executive - AI Software Sales & professional services
MaxAccelerate —Dublin, County Dublin
- Full-time
- Remote
- Oracle
- Sales
- Salesforce
Quick apply
Senior Consultant - Networking & Security
Triangle Computer Services —Dublin, County Dublin
- Scripting
- Linux
- In-person
Manager III, Solutions Architecture, Cross Industry, Ireland, AGS UKI
Amazon Web Services EMEA SARL (Irish Branch) —Dublin, County Dublin
- Full-time
- Azure
- AWS
- Software development
2d
Senior AWS Engineer
ResMed —Dublin, County Dublin
- Full-time
- Computer Science
- Salesforce
- DevOps
- Referral programme
2d
Senior Software Engineer
Vectra —Dublin, County Dublin
- Azure
- Engineering
- AWS
- Life insurance
Quick apply
Solutions Architect (Insurance) - Fully Remote
CoverGo —Dublin, County Dublin
- Full-time
- Remote
- English
- AWS
- Analysis skills
Quick apply
Staff Backend Engineer - Accounting - 100% Remote - EMEA
Hostaway —Dublin, County Dublin
- Full-time
- Remote
- System design
- AWS
- Bachelor's degree
- Annual leave
- Work from home
Quick apply
Principal Software Engineer, AWS Lambda
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- AWS
- C++
Site Reliability Engineer - Foundation Team
Global-e —Dublin, County Dublin
- Full-time
- DevOps
- AWS
- Budgeting
Quick apply
Senior Mechanical Design Engineer
Mercury Engineering —Blanchardstown, County Dublin
- Construction experience
Solutions Architect
TechBiz Global GmbH —Dublin, County Dublin
- Full-time
- Remote
- Spanish
- English
- Analysis skills
Quick apply
Software Development Engineer in Test (SDET)
ResMed —Dublin, County Dublin
- Full-time
- Computer Science
- AWS
- Bachelor's degree
- Referral programme
2d
Sr. Manufacturing Test Engineer, AWS Rack Mfg Operations
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- Engineering
- Java
1d
Senior Software Engineer - Agentic AI & API Platform
Workday —Dublin, County Dublin
- €86,400–€129,600 a year
- Full-time
- AWS
- Mentoring
- AI
Software Engineer, AI-First
RxSense —Dublin, County Dublin
- Java
- AWS
- Agile
Quick apply

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Customer Success Manager (VCF)

Ergo
Dublin, County Dublin

Apply Now

Job details

Permanent
9 days ago

Qualifications

English
Analysis skills
VMWare
Account management
Communication skills
vSphere

Full job description

Ergo are seeking a Customer Success Manager (CSM) with a background in VMware technology. In this exciting role you will be responsible for driving the adoption, retention, and growth of VMware Cloud Foundation (VCF) and associated solutions across Ergo / Presidio's customer base in Ireland and the United Kingdom. This role will focus on helping customers successfully transition to, stabilize, and maximize the value of their VCF-based private and hybrid cloud environments.

This is a hybrid role with occasional office visits to Dublin office and client sites.

What will you do?

Drive adoption and utilization of VMware Cloud Foundation across assigned customer accounts, ensuring customers fully leverage their VCF licensing investments.

Monitor customer health, usage trends, and engagement levels to proactively identify opportunities and risks.

Identify and promote opportunities to expand customer value through the adoption of additional VCF solutions and add-ons, including:

Guide customers through post-sales onboarding, subscription renewals, licensing transitions, and migration from legacy VMware environments.

Define, track, and communicate key performance indicators (KPIs) and success metrics that demonstrate business value.

Conduct regular Executive Strategic Reviews (ESRs) detailing consumption metrics and optimization paths.

Proactively identify deployment challenges, technical barriers, adoption gaps, and renewal risks.

Partner closely with Broadcom Technical Account Managers (TAMs), solution architects, support teams, product specialists, and Presidio sales teams to resolve issues and drive customer success.

What do you need?

Minimum 5 years of experience in Customer Success, Technical Account Management, Professional Services, or a related customer-facing role.

Strong understanding of data center virtualization, private cloud infrastructure, hybrid cloud architectures, and subscription-based software licensing models.

Working knowledge of the VMware ecosystem, including: VMware Cloud Foundation (VCF) / vSphere / vSAN / NSX / Aria Suite

Proven track record of dealing with C-level stakeholders and navigating complex enterprise IT governance & strong analytical, presentation, and problem-solving skills.

Excellent verbal and written communication skills in English.

Apply today for more information.

Apply Now

Refine Your Search

manager service architect jobs in dublin, d

Customer Success Manager (VCF)

Space Planner

Senior CSA Design Engineer

Electrical Engineer

Associate AWS Engineer

Senior Account Executive - AI Software Sales & professional services

Senior Consultant - Networking & Security

Manager III, Solutions Architecture, Cross Industry, Ireland, AGS UKI

Senior AWS Engineer

Senior Software Engineer

Solutions Architect (Insurance) - Fully Remote

Staff Backend Engineer - Accounting - 100% Remote - EMEA

Principal Software Engineer, AWS Lambda

Site Reliability Engineer - Foundation Team

Senior Mechanical Design Engineer

Solutions Architect

Software Development Engineer in Test (SDET)

Sr. Manufacturing Test Engineer, AWS Rack Mfg Operations

Senior Software Engineer - Agentic AI & API Platform

Software Engineer, AI-First

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