Find Senior process engineer Jobs in Ringaskiddy, C

Sr. Customer Support Engineer (Spanish Speaker)
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Dell Technologies —Cork, County Cork
- Weekend availability
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Trend Micro —Cork, County Cork
- Full-time
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AECOM —Cork, County Cork
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Dell Technologies —Cork, County Cork
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Associate Director - Mechanical
EDC Engineering Design Consultants LTD. —Cork, County Cork
- Overtime
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- Master's degree
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Qualcomm —Cork, County Cork
- Doctoral degree
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AI Software Engineer, Senior – Sensors Software - Cork, Ireland
Qualcomm —Cork, County Cork
- Doctoral degree
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Qualcomm —Cork, County Cork
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Qualcomm —Cork, County Cork
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Analog Devices —Cork, County Cork
- Day shift
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FY27 Intern - Software Engineering Internship 2027 - 6 months, Cork
Qualcomm —Cork, County Cork
- Computer Science
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Senior Hardware Design Engineer – PCB & Reference Platforms - Cork, Ireland
Qualcomm —Cork, County Cork
- Doctoral degree
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Staff Design Verification Engineer
Advanced Micro Devices, Inc —Cork, County Cork
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Senior Staff Engineer Analog Mixed Signal Design (f/m/div)
Infineon Technologies AG —Cork, County Cork
- Full-time
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5d
Associate Electrical Engineer
EDC Engineering Design Consultants LTD. —Cork, County Cork
- Overtime
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- Master's degree
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Quick apply
13d
FPGA Emulation Engineer - Senior Staff - Cork, Ireland
Qualcomm —Cork, County Cork
- Doctoral degree
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Senior Staff Embedded Software Engineer – AI Accelerator
Qualcomm —Cork, County Cork
- Doctoral degree
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Sr. Customer Support Engineer (Spanish Speaker)

Logitech -
Cork, County Cork

Apply Now

Job details

Full-time

Benefits

Work from home

Qualifications

Spanish
Azure
Operating systems
Customer service
iOS
English
Windows
Technical support
Microsoft Office
Bachelor's degree
Computer networking
Mac OS

Full job description

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.

The Role:

Are you a skilled technical professional interested in joining a paid-for Services program with high opportunities? We are searching for a Spanish native Customer Support Engineer in the Cork region who will be responsible for troubleshooting and finding solutions to difficult technical problems. The role will focus mainly on Logitech’s Paid Services support for video conferencing solutions but may occasionally be asked to resolve issues with other enterprise Software (MS, Zoom, Google). Expect to communicate with customers via Phone, email or video calls, and provide high touch service across global organizations, partnering with ITDMs to maintain their valuable conference room spaces or help them as they deploy. At Logitech, you will assist customers with issues that ensure that the Enterprise customer’s meeting rooms stay running and quickly help to find a root cause for an issue within the ecosystem. You will also enjoy opportunities to advance your Career in a diverse environment.

Your Contribution:

Be Yourself. Be Open. Stay Hungry and Humble, Collaborate and Challenge. Have a great attitude and enjoy helping customers in a timely, efficient and pleasant way. These are the behaviors you’ll need for success at Logitech. In this role you will:

Resolve technically complex support issues reported by the customers and/or other team members.
Maintain clear, concise and positive communication for all cases in a timely and efficient manner including proactive follow up with customers, team members and product engineers.
Own the technical relationship with customers and manage their expectations.
Work with department leadership and other stakeholders to address bugs, technical issues, compatibility, and other issues that can’t be resolved with standard troubleshooting
Provide ad hoc feedback about trends and new issues
Occasionally, as necessary, answer non-escalated phone calls and email support tickets to ensure department service levels agreements are met.
Provide ideas and assist with creation of knowledge base documentation and training materials for both internal and external customers.
Deliver consistent customer experience that meets or exceeds our commitments.

Key Qualifications:

For consideration, you must bring the following minimum skills and behaviors to our team:

Expert knowledge of video conferencing and AV products
Expert/Advance knowledge of windows and Mac OS
Excellent working knowledge of video conferencing applications such as Zoom, MS Teams and Google Meet
Advanced knowledge of computer networking and operating systems
Familiarity with Android-based device (beyond cellular phones) desirable
Familiarity with IOS devices desirable
Excellent communications both verbal, oral and interpersonal skills.
Excellent customer service skills.
Demonstrated ability to quickly learn and troubleshoot new technologies
Demonstrated ability to handle extremely complex technical issues, including working with engineers when necessary.
Good working knowledge and skills in MS office 365, Exchange, Azure AD and SSO.

In addition, preferable skills and behaviors include:

Minimum 3 years of experience in a technical support capacity, with at least 2 years videoconference (VC) troubleshooting experience
Minimum 2 years of providing remote technical support
1yr providing high-touch support to Enterprise accounts

Education:

Bachelor’s degree in Computer or Electronic and Communication
Engineering or equivalent degree/experience preferred.

Logitech is the sweet spot for people who are passionate about products, making a mark, and having fun doing it. As a company, we’re small and flexible enough for every person to take initiative and make things happen. But we’re big enough in our portfolio, and reach for those actions to have a global impact. That’s a pretty sweet spot to be in and we’re always striving to keep it that way.

“ All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.”

#LI-CD1

Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.

Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don’t meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!

We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can’t wait to tell you more about them being that there are too many to list here and they vary based on location.

All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at +1-510-713-4866 for assistance and we will get back to you as soon as possible.

Apply Now

Refine Your Search

senior process engineer jobs in ringaskiddy, c

Sr. Customer Support Engineer (Spanish Speaker)

Site Manager

Manager, Site Reliability Engineering - Storage Layer Service

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Associate Director - Mechanical

Product Security Engineer, Senior - Vulnerability Management Research and Automation - Cork, Ireland

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Sr. Engineer, AI Platforms and Solutions - Cork, Ireland

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FY27 Intern - Software Engineering Internship 2027 - 6 months, Cork

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Staff Design Verification Engineer

Senior Staff Engineer Analog Mixed Signal Design (f/m/div)

Associate Electrical Engineer

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Senior Staff Embedded Software Engineer – AI Accelerator

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