Find Senior process engineer Jobs in Ringaskiddy, C

End User Support Engineer
NECSWS —Cork, County Cork
- Full-time
- Management
- Windows
- No degree
Quick apply
Product Security Engineer, Senior - Vulnerability Management Research and Automation - Cork, Ireland
Qualcomm —Cork, County Cork
- Doctoral degree
- Computer Science
- Engineering
- Employee stock purchase plan
Senior AI Security Tools Automation Engineer (Senior Software Engineer)
Dell Technologies —Cork, County Cork
- Full-time
- Computer science
- Computer Science
- Windows
Sr. Cloud Applications Engineer (SRE) | Cork
OpenText —Cork, County Cork
- On call
- Azure
- AWS
- Continuous improvement
Framework Manager - Water
AECOM —Cork, County Cork
- Full-time
- Hybrid work
- Business development
- No degree
Senior Staff Engineer Digital Verification (f/m/div)
Infineon Technologies AG —Cork, County Cork
- Full-time
- English
- Master's degree
- Bachelor's degree
Process / Plant Engineer
PepsiCo —Cork, County Cork
- Microsoft Powerpoint
- AutoCAD
- Microsoft Excel
Project Civil Engineer – Cork
PUNCH Consulting Engineers —Cork, County Cork
- Holidays
- Hybrid work
- Microsoft Word
- AutoCAD
- Microsoft Excel
- Annual leave
CSA Quantity Surveyor (Belgium)
PM Group —Cork, County Cork
- Full-time
- English
- Bachelor's degree
- Contracts
Associate - Marine & Coastal
Ayesa —Cork, County Cork
- Full-time
- Hybrid work
- Master's degree
- Business development
- Project management
- Annual leave
- Employee assistance program
Quick apply
EHS Manager
PepsiCo —Cork, County Cork
- Engineering
- Master's degree
- Bachelor's degree
Senior Cloud Applications Engineer
OpenText —Cork, County Cork
- Azure
- Computer Science
- Java
Site Process Safety Manager
AbbVie —Cork, County Cork
- Full-time
- Analysis skills
- Bachelor's degree
- Leadership
2026 Client-based Engineering Opportunities
PM Group —Cork, County Cork
Cybersecurity Engineer 2
Arctic Wolf —Cork, County Cork
- €48,000–€133,000 a year
- Full-time
- English
- Windows
- Mentoring
- Annual leave
- Employee assistance program
Naval Service: Direct Entry - Marine Engineering Officer
The Irish Defence Forces —Cork, County Cork
- Engineering
- English
- In-person
- Free parking
- Gym membership
Control & Protection Engineer
NeoDyne —Cork, County Cork
- Overtime
- Microsoft Excel
- Customer service
- Engineering
Quick apply
Engineering Manager - REF: 2536b
Fingleton White —Cork, County Cork
- Full-time
- Hybrid work
- Engineering
- English
- Microsoft Office
- Employee assistance program
Quick apply
Major Capital Programme Contract Director
AECOM —Cork, County Cork
- Full-time
- Microsoft Office
- Project management
- Bachelor's degree
Level 2 Engineer
Ekco —Cork, County Cork
- Customer service
- Windows
- IT
Quick apply

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End User Support Engineer

NECSWS -
Cork, County Cork

Quick apply

Job details

Full-time

Qualifications

Operating systems
Management
SCCM
Windows
DHCP
DNS
Mac OS
ServiceNow
TCP/IP
Root cause analysis
Communication skills
Intune
VPN

Full job description

Company Description

Come join us and make a difference in the world!

Discover more at www.necsws.com

Job Description

Role Involves

The End User Support role provides technical troubleshooting and acts as the escalation point for the team for Ireland based issues. This role is responsible for ensuring high-quality end-user support services, driving technical standards, coordinating complex incidents and problem management activities.

The End User Support Engineer will oversee desktop support operations, ensure adherence to ITIL best practices, and work closely with infrastructure, security, and application teams to improve the end-user computing environment.

Technical & Escalation Support

Act as the primary escalation point for complex desktop, hardware, and software issues in Cork.
Provide advanced troubleshooting and root cause analysis for recurring incidents.
Define and enforce technical standards, procedures, and best practices for end-user support.

End User Computing Engineering

Manage endpoint tools such as Microsoft Intune platform.
Ensure patching, security hardening, and compliance across end-user devices.
Evaluate and recommend hardware, software, and tooling improvements.

User Assistance & Stakeholder Engagement

Provide advanced user support and guidance for VIPs and business-critical users.
Communicate technical issues and resolutions clearly to non-technical stakeholders.
Work with business units to understand requirements and improve end-user experience.

Documentation & Knowledge Management

Maintain and improve technical documentation, SOPs, and knowledge base articles.
Ensure accurate asset and incident records within Ivanti ISM.
Document root cause analyses and improvement actions.

Collaboration & Continuous Improvement

Collaborate with Infrastructure, Security, Networking, and Applications teams on cross-platform issues.
Participate in technology roadmaps and service improvement initiatives.
Identify opportunities for automation, standardisation, and cost optimisation.

Technical Experience

Significant experience in desktop/end-user computing support within an enterprise environment.
Proven experience supporting Windows and macOS desktop environments.
Advanced troubleshooting experience with hardware, operating systems, and enterprise applications.
Experience with endpoint management platforms such as Microsoft Intune.
Strong knowledge of desktop security, patching, and device compliance practices.
Experience supporting Microsoft 365, collaboration tools, and corporate productivity platforms.
Familiarity with networking fundamentals (TCP/IP, DNS, DHCP, VPN, Wi-Fi)

Service Management & Process

Experience working within ITIL-aligned service management frameworks (Incident, Problem, Change, Request).
Experience using enterprise ITSM tools such as Ivanti ISM, ServiceNow, or equivalent.
Ability to perform root cause analysis and drive problem management activities.

Qualifications

Qualifications & Experience

Essential:

Degree in IT or related field, or equivalent professional experience.
Strong experience in enterprise desktop/end-user computing support.
Advanced troubleshooting of Windows/macOS, hardware, and enterprise applications.
Experience with endpoint management tools (Intune, SCCM/MECM, Ivanti, JAMF, or similar).
Knowledge of ITIL-based service management processes and ITSM tools (Ivanti ISM, ServiceNow).
Proven experience in a senior or lead technical role, including mentoring or escalation management.
Strong communication and stakeholder engagement skills.
- Full driver's license.

Desirable:

Microsoft, ITIL, or CompTIA certifications.
Experience with VDI technologies and device lifecycle management.
Exposure to global enterprise environments and vendor management.

Additional Information

When you join the team at NEC Software Solutions, you are provided with the following:

Matched Rate Pension
25 Days Holiday + Bank Holidays with option to buy/sell days
A selection of flexible benefits to suit your individual needs
All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, and how you like.

Candidates must be able to demonstrate a pre-existing right to work and travel within the EU. Documentary evidence will be required.

All offers are subject to satisfactory vetting and reference checks.

NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.

Who We Are:

We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies.

Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services.

We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference.

We’d love your help. And we’ll support you all the way.

Quick apply

Refine Your Search

senior process engineer jobs in ringaskiddy, c

End User Support Engineer

Product Security Engineer, Senior - Vulnerability Management Research and Automation - Cork, Ireland

Senior AI Security Tools Automation Engineer (Senior Software Engineer)

Sr. Cloud Applications Engineer (SRE) | Cork

Framework Manager - Water

Senior Staff Engineer Digital Verification (f/m/div)

Process / Plant Engineer

Project Civil Engineer – Cork

CSA Quantity Surveyor (Belgium)

Associate - Marine & Coastal

EHS Manager

Senior Cloud Applications Engineer

Site Process Safety Manager

2026 Client-based Engineering Opportunities

Cybersecurity Engineer 2

Naval Service: Direct Entry - Marine Engineering Officer

Control & Protection Engineer

Engineering Manager - REF: 2536b

Major Capital Programme Contract Director

Level 2 Engineer

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