OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
Why Work for OCS?
✅Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.
Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.
Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!
Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)
Key Responsibilities:
- Ensuring a safe and enjoyable experience for customers and members of the public.
- Adhere to the Company’s policies and procedures, and site Assignment Instructions, when approved and placed on site.
- Ensure the proper and accurate completion of all reports, records and required documentation
- Carry out regular patrols to ensure the protection of buildings and property from burglary or damage by fire, water, or the effects of bad weather.
- Adhere to Company and customer health and safety policies and procedures, particularly in accordance with site risk assessments.
- To call emergency services as required by Assignment Instructions, and give assistance to the Police where necessary
- Monitor CCTV/Lectern where applicable
- Carry out Arrests as per principals of ASCONE
- Represent the company in a professional manner and maintain PSA standards in relation to code of conduct.
- Assist and advise Management of any matters affecting security within the location
- Understand and carry out conflict resolution as specified by the company
- Provide support, guidance and information to all colleagues, customers, and contractors.
- Any ad hoc duties as may be required by the company
About You:
- Applicants must have the right to work in the ROI
- PSA Licence is ESSENTIAL
- Excellent customer service and interpersonal skills
- Good communication skills – Fluent in English both written and oral
- Excellent attention to detail
- Ability to work with CCTV systems
- Must be able to provide clear and a complete work history including references
- Excellent communication and report-writing skills.
- Ability to work flexible hours as required by the company
- Good team player, self-motivated and able to work on own initiative.
- Able to demonstrate initiative and a proactive approach to daily tasks.
- Ability to follow policy and procedures.
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
