Find Data center operations engineer Jobs in Dublin, D

Technician II
Digital Realty —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Office
- Communication skills
7d
Network Development Engineer , OpsTech Networking Edge
Amazon Ireland Support Services Limited —Dublin, County Dublin
- Full-time
- Computer Science
- AWS
- Bachelor's degree
Network Security Engineer
Sirius XM —Dublin, County Dublin
- Full-time
- Remote
- Computer Science
- Customer service
- Microsoft Office
Senior Systems Engineer
Arista Networks —Dublin, County Dublin
- On call
- Computer Science
- Administrative experience
- Bachelor's degree
Quick apply
Electrical Colocation Regional Engineer, Colo Regional Engineering
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Senior IT Infrastructure Administrator, Networking
Confluence Technologies —Dublin, County Dublin
- Full-time
- Hybrid work
- Scripting
- IT
- Python
- Annual leave
- Referral programme
Quick apply
Lead Support Engineer - Automation
eBay Inc. —Dublin, County Dublin
- Full-time
- Azure
- Java
- AWS
Network Dev Engineer II, AWS Border Network
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- Java
Water Systems Design Engineer, DC Design Engineering
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Management
- Engineering
- System design
13d
HV/MV Electrical Design Engineer, HV/ MV Design Engineering EMEA
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Capacity Planning Manager, CDP EMEA
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Leadership
- Analytics
AWS Engineer
Mars Capital —Dublin, County Dublin
- Full-time
- Hybrid work
- Computer Science
- AWS
- Bachelor's degree
Quick apply
4h
Associate Business Developer , Data Center Supply Solutions EMEA, Data Centre Supply Solutions
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Organisational skills
- Contracts
7d
Network Development Engineer, Network - Core
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Scripting
- Linux
18h
Software Engineering Manager
eBay Inc. —Dublin, County Dublin
- Full-time
- Computer Science
- System design
- Java
Network Infrastructure Construction Quality Engineer
Amazon Data Services Ireland Limited - A65 —Dublin, County Dublin
- Full-time
- Engineering
- AWS
- Analysis skills
Staff Machine Learning Engineer
Sirius XM —Dublin, County Dublin
- Full-time
- Remote
- Azure
- Computer Science
- Java
Senior Network Development Engineer, GCNA
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- C++
- Bachelor's degree
Critical Systems Engineer
EdgeConneX —Dublin, County Dublin
- Microsoft Word
- Microsoft Excel
- Bachelor's degree
Quick apply
Staff Machine Learning Engineer
Adswizz —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- Java

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Technician II

Digital Realty -
Dublin, County Dublin

Apply Now

Job details

Full-time
7 days ago

Qualifications

Microsoft Excel
Microsoft Office
Electrical wiring
Telecommunication
Root cause analysis
Communication skills

Full job description

Your role

The Technician II is responsible for supporting Service Requests, encompassing remote hands services for customers, cross-/disconnects, and assisting in customer implementations. The primary focus is to support uninterrupted customer infrastructure operation while addressing internal requests to maintain the cleanliness, tidiness, and safety of the data center environment. This role will be required to work in night shifts.

What you'll do

Customer Support and Technical Interventions:

Provides technical customer service support and carries out operational technical interventions requested by clients.
Handles Remote Hands requests of customers according to instructions of the supervisor which includes:
o Customer equipment migration through labeling, installations, documentation, and testing
o Emergency troubleshooting and maintenance of customer infrastructure and shows leadership (reboot, reset, handle connectivity issues)
o Special maintenance requests (e.g. simple repairs, equipment exchange, technical measurements)
Ensures clients and internal teams are informed about the work progress and delivery of value-added services, including following up on customer termination requests and queries.
Monitors and documents customer services provided by external providers.

Implementation Services:

Supports migration and implementation activities under coordination of the Implementation Services team.
Responsible for setup and deinstallation of Cross Connects through cabling, installation, documentation, and testing.
Executes and drafts MOP’s, Change Requests (CR), and EOP’s when applicable.

Compliance and Administration:

Execute customer request reporting and administration in the internal system.
Ensure all work complies with relevant policies and regulations, conducting risk assessments as necessary.

Team Management and Support:

Provides leadership and supervision to Level I Technicians when requested by Site Management and as appropriate.
Demonstrates the ability to make decisions in the technical field within the guidelines provided by Site Management
Adapts a mentoring leadership style, advising, training, and guiding less experienced engineers.

What you'll need

Hard Skills:

Proven experience in ‘Telecommunications, IT or electrotechnical, Network Infrastructure environment.
Good understanding of structured network infrastructure and Industry measurement tools
Skills in optical fiber installations, wiring networks, electrical wiring, and network configurations.
Strong troubleshooting skills and RCA (Root Cause Analysis) capability
Skilled in customer communication and handling customer requests / complaints
Skilled in service-oriented software, tasks handling and administration
Knowledge of Microsoft Office and Service Management applications (e.g., Excel).

Soft Skills:

Proactive and customer-focused mindset, showing dedication to customer service and exceeding business goals.
Attention to detail and a hands-on approach to tasks, coupled with a strong drive for continuous learning and development.
Enhanced team-oriented mentality, actively contributing to team effectiveness and demonstrating adaptability and flexibility in various situations.
Effective communication skills within the team and across different levels of the organization, while exhibiting resilience and problem-solving abilities in challenging scenarios.

Apply Now

Refine Your Search

data center operations engineer jobs in dublin, d

Technician II

Network Development Engineer , OpsTech Networking Edge

Network Security Engineer

Senior Systems Engineer

Electrical Colocation Regional Engineer, Colo Regional Engineering

Senior IT Infrastructure Administrator, Networking

Lead Support Engineer - Automation

Network Dev Engineer II, AWS Border Network

Water Systems Design Engineer, DC Design Engineering

HV/MV Electrical Design Engineer, HV/ MV Design Engineering EMEA

Capacity Planning Manager, CDP EMEA

AWS Engineer

Associate Business Developer , Data Center Supply Solutions EMEA, Data Centre Supply Solutions

Network Development Engineer, Network - Core

Software Engineering Manager

Network Infrastructure Construction Quality Engineer

Staff Machine Learning Engineer

Senior Network Development Engineer, GCNA

Critical Systems Engineer

Staff Machine Learning Engineer

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