Find Ii, aurora control plane developer experience Jobs in Dublin, D

Technician II
Digital Realty —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Office
- Communication skills
7d
Chair, MRCPI Obstetrics & Gynaecology Examinations Board
RCPI —DUBLIN 2, County Dublin
- Leadership
- Communication skills
- Office experience
Quick apply
6d
Pension Support Senior Associate
Davy —Dublin, County Dublin
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Employee assistance program
Quick apply
VacancyTitle: Lead Project Management Engineer
Nicholas O'Dwyer —Dublin, County Dublin
- Hybrid work
- Oracle
- Engineering
- Project management
- Annual leave
- Employee assistance program
Specialist Capital Actuary
AXA —DUBLIN 1, County Dublin
- Microsoft Excel
- Leadership
- Communication skills
Financial Product Governance Lead
Davy —Dublin, County Dublin
- Hybrid work
- No degree
- Communication skills
- Employee assistance program
Quick apply
HR Director
Circit Limited —Dublin, County Dublin
- Full-time
- Hybrid work
- Bachelor's degree
- Continuous improvement
- Human resources
Quick apply
HV/MV Manager
Collen Construction —Dublin, County Dublin
- Full-time
- IT
- Electrical Engineering
Lending Transaction Management Expert II
ING Bank —Dublin, County Dublin
Senior Engineer, Network Observability
CoreWeave Europe —Dublin, County Dublin
- On call
- Computer Science
- Bachelor's degree
- Linux
- Employee assistance program
Quick apply
Senior Associate/Of Counsel (Regulatory)
Walkers Global —DUBLIN 1, County Dublin
- Research
- Business development
- Communication skills
- Annual leave
- Employee assistance program
Principal Biostatistician (Immunology) - FSP
IQVIA —Dublin, County Dublin
Senior Actuary
MetLife —Dublin, County Dublin
- Full-time
- No degree
- Communication skills
Grade VII, Business Support NRS15446
Health Service Executive —Dublin, County Dublin
- Part-time
6d
Capital Actuary (12 month FTC)
Zurich Insurance —Dublin, County Dublin
- Part-time
- English
- SQL
- Communication skills
8d
Clinical Nurse Manager II: Discharge Co-Ordinator Egress Beds
St James's Hospital —DUBLIN 8, County Dublin
- €62,699–€79,227 a year
- English
3d
Contracts Officer (18 month Fixed Term Contract)
Airbus Financial Services Limited —Dublin, County Dublin
- Full-time
- Microsoft Excel
- English
19h
Associate – Financial Regulation (3-5PQE)
Arthur Cox —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Leadership
- Communication skills
Quick apply
Clinical Nurse Manager II: Discharge Co-Ordinator Egress Beds
St. James's Hospital —DUBLIN 8, County Dublin
- €62,699–€79,227 a year
- Full-time
- English
3d
Compliance Associate - Strategy, Brand & Marketing - 12 month FTC
Davy —Dublin, County Dublin
- Hybrid work
- Marketing
- Organisational skills
- Communication skills
- Employee assistance program
Quick apply
7d

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Technician II

Digital Realty -
Dublin, County Dublin

Apply Now

Job details

Full-time
7 days ago

Qualifications

Microsoft Excel
Microsoft Office
Electrical wiring
Telecommunication
Root cause analysis
Communication skills

Full job description

Your role

The Technician II is responsible for supporting Service Requests, encompassing remote hands services for customers, cross-/disconnects, and assisting in customer implementations. The primary focus is to support uninterrupted customer infrastructure operation while addressing internal requests to maintain the cleanliness, tidiness, and safety of the data center environment. This role will be required to work in night shifts.

What you'll do

Customer Support and Technical Interventions:

Provides technical customer service support and carries out operational technical interventions requested by clients.
Handles Remote Hands requests of customers according to instructions of the supervisor which includes:
o Customer equipment migration through labeling, installations, documentation, and testing
o Emergency troubleshooting and maintenance of customer infrastructure and shows leadership (reboot, reset, handle connectivity issues)
o Special maintenance requests (e.g. simple repairs, equipment exchange, technical measurements)
Ensures clients and internal teams are informed about the work progress and delivery of value-added services, including following up on customer termination requests and queries.
Monitors and documents customer services provided by external providers.

Implementation Services:

Supports migration and implementation activities under coordination of the Implementation Services team.
Responsible for setup and deinstallation of Cross Connects through cabling, installation, documentation, and testing.
Executes and drafts MOP’s, Change Requests (CR), and EOP’s when applicable.

Compliance and Administration:

Execute customer request reporting and administration in the internal system.
Ensure all work complies with relevant policies and regulations, conducting risk assessments as necessary.

Team Management and Support:

Provides leadership and supervision to Level I Technicians when requested by Site Management and as appropriate.
Demonstrates the ability to make decisions in the technical field within the guidelines provided by Site Management
Adapts a mentoring leadership style, advising, training, and guiding less experienced engineers.

What you'll need

Hard Skills:

Proven experience in ‘Telecommunications, IT or electrotechnical, Network Infrastructure environment.
Good understanding of structured network infrastructure and Industry measurement tools
Skills in optical fiber installations, wiring networks, electrical wiring, and network configurations.
Strong troubleshooting skills and RCA (Root Cause Analysis) capability
Skilled in customer communication and handling customer requests / complaints
Skilled in service-oriented software, tasks handling and administration
Knowledge of Microsoft Office and Service Management applications (e.g., Excel).

Soft Skills:

Proactive and customer-focused mindset, showing dedication to customer service and exceeding business goals.
Attention to detail and a hands-on approach to tasks, coupled with a strong drive for continuous learning and development.
Enhanced team-oriented mentality, actively contributing to team effectiveness and demonstrating adaptability and flexibility in various situations.
Effective communication skills within the team and across different levels of the organization, while exhibiting resilience and problem-solving abilities in challenging scenarios.

Apply Now

Refine Your Search

ii, aurora control plane developer experience jobs in dublin, d

Technician II

Chair, MRCPI Obstetrics & Gynaecology Examinations Board

Pension Support Senior Associate

VacancyTitle: Lead Project Management Engineer

Specialist Capital Actuary

Financial Product Governance Lead

HR Director

HV/MV Manager

Lending Transaction Management Expert II

Senior Engineer, Network Observability

Senior Associate/Of Counsel (Regulatory)

Principal Biostatistician (Immunology) - FSP

Senior Actuary

Grade VII, Business Support NRS15446

Capital Actuary (12 month FTC)

Clinical Nurse Manager II: Discharge Co-Ordinator Egress Beds

Contracts Officer (18 month Fixed Term Contract)

Associate – Financial Regulation (3-5PQE)

Clinical Nurse Manager II: Discharge Co-Ordinator Egress Beds

Compliance Associate - Strategy, Brand & Marketing - 12 month FTC

I want to receive the latest job alerts for ii, aurora control plane developer experience in dublin, d

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