School Engagement Executive
Tyro Technologies Limited —DUBLIN 8, County Dublin
- €30,000–€40,000 a year
- English
- No degree
Golf Events Executive- Maternity Leave cover
Fairmont Carton House —Maynooth, County Kildare
- Full-time
- Project management
- No degree
- Organisational skills
- Free parking
- Employee assistance program
Quick apply
Transversal Global Process Owner - Exchange Traded Fund
BNP Paribas —Dublin, County Dublin
- Full-time
- Business
- Leadership
- Annual leave
New Business Account Executive (Italian and Maltese Market)
Revolut —Dublin, County Dublin
- Full-time
- Remote
- Sales
- English
- Finance
Customer and Business Transformation - Insurance Sector - Manager
PwC —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- AWS
- Life insurance
Manager, Contract Administration
Willis Lease Finance Corporation —Dublin, County Dublin
- Microsoft Office
- No degree
Quick apply
Talent Acquisition Lead - EMEA
Citco —Dublin, County Dublin
- Full-time
- Supervising experience
- Human resources
- Recruiting
6d
New Business Account Executive (French Market)
Revolut —Dublin, County Dublin
- Full-time
- Remote
- Sales
- English
- Finance
New Business Account Executive (Italian Market)
Revolut —Dublin, County Dublin
- Full-time
- Remote
- Sales
- English
- Finance
Senior Manager, Channel Operations & Partner Programs
Nitro —Dublin, County Dublin
- Microsoft Excel
- Sales
- Salesforce
Quick apply
4d
Project Controls Manager
AECOM —Dublin, County Dublin
- Full-time
- Project management
Operations Technical Product Manager
Marsh —Dublin, County Dublin
- Full-time
- Management
- Project management
- Organisational skills
7d
Customer and Business Transformation - Insurance Sector - Senior Manager
PwC —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Presentation skills
Centre Manager at StartBright St Finians
StartBright Learning Centres —DUBLIN 22, County Dublin
- Childcare
- Management
- Leadership
Client Relationship Management - Vice President
Apex Group —Dublin, County Dublin
- Full-time
New Logo Account Executive - Greek Speaking
ServiceNow —DUBLIN 2, County Dublin
- Full-time
- Sales
- Human resources
- Business
Quick apply
Jameson Bar Assistant Manager
Sandman Hotel Group —Portmarnock, County Dublin
- Full-time
- Leadership
Digital Fundraising Campaign Executive
Persuasion Republic —Kilmainham, County Dublin
- Part-time
- Hybrid work
- Analysis skills
Quick apply
17h
Advisory Presales Solution Consultant - Ireland
ServiceNow —DUBLIN 2, County Dublin
- Full-time
- Sales
- Marketing
- English
Quick apply
7d
Senior Vice President, Transfer Agency Oversight
HarbourVest Partners —Dublin, County Dublin
- Bachelor's degree
- No degree
- Leadership

I want to receive the latest job alerts for administration executive in dublin 2, d

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

administration executive jobs near dublin 2, d

Contract Manager jobs in Dublin, County Dublin

Senior Vice President jobs in Dublin, County Dublin

Project Manager jobs in Dublin, County Dublin

Account Executive jobs in Dublin, County Dublin

Transformation Manager jobs in Dublin, County Dublin

Recruiter jobs in Dublin, County Dublin

Technical Product Manager jobs in Dublin, County Dublin

Senior Operations Manager jobs in Dublin, County Dublin

Contract Manager jobs in Remote

Contract Manager jobs in Cork, County Cork

Retail Area Manager jobs in Dublin, County Dublin

Sponsorship Manager jobs in Dublin, County Dublin

Senior Analyst jobs in Dublin, County Dublin

Senior Communication jobs in Dublin, County Dublin

Senior Finance Manager jobs in Dublin, County Dublin

Senior Planner jobs in Dublin, County Dublin

Project Manager jobs in County Dublin

Project Manager jobs in Bray, County Wicklow

Project Manager jobs in Carlow, County Carlow

Credit Control Manager jobs in Dublin, County Dublin

School Engagement Executive

Tyro Technologies Limited
DUBLIN 8, County Dublin

Apply Now

Job details

€30,000–€40,000 a year

Qualifications

English

Full job description

Tyro Schools are currently hiring for a School Engagement Executive to join their team.

About The Role:

Tyro is on an exciting journey to revolutionise the systems employed by schools in handling their data, workflows, and student progress. Schools face many challenges today, such as excessive workloads, limited resources, constant changes, and administrative pressures on teachers and staff. However, we firmly believe that there is a more effective approach, one that begins by equipping everyone with the right tools and technology.

We continue to develop a platform that we wholeheartedly believe in. Moreover, we have assembled a diverse team comprising experienced specialists, former educators, and passionate Edtech engineers who are committed to making a positive impact in the field. As a team we previously successfully developed Europe’s leading platform for school administration and timetabling, catering to millions of teachers, students, and parents. Tyro is the next-generation platform with greater ambitions.

Join us to help achieve our goal – enhance the lives of teachers and improve the outcome of millions of students worldwide.

We are hiring School Engagement Executives – to be based in our Dublin office – with strong and proven customer services experience, ideally for a web-based application or in a dynamic startup environment. The School Engagement Executives will build and expand upon our professional and quality support service to all Tyro customer schools and ensure customer satisfaction by meeting or exceeding internal targets and expectations.

Job Description:

Effectively resolve customer enquiries in a considerate, accurate, and timely manner via helpdesk, phone, email, and online chat.
Work alongside other teams to obtain additional information or support and manage customer expectations.
Triage incoming requests and spot trends in customer issues to flag for the wider team.
Compose thoughtful, personalised responses for a variety of customer requests.
Empathise with every aspect of the customer experience, putting customers’ needs first.
Identify, reproduce, and document bugs for our engineering teams.
Work with product and development teams to test new features and bug fixes and surface meaningful customer feedback.
Create and maintain product documentation, application notes, training manuals, and knowledge base libraries as well as ensure the accuracy of our CRM (Hubspot).
Contribute to the ongoing learning and success of your team, and the company, by sharing knowledge through mentorship, collaboration, and aiding in documentation.
Conducting training sessions for customers.
Make active contributions to help achieve team goals and successes.

Ideal Candidate:

You are fluent in English and are a strong, confident, and exacting writer.
You care deeply, genuinely, and passionately about customer support and about the role it plays in making a customer-centric team successful.
You have prior experience in a similar role. You know that every bit of work you do makes a real difference in making our customers happy.
You are a self-motivated, proactive team player with innovative ideas to inspire customer adoption.
You know when something is over your head and are not afraid to ask for help. You are skilled at explaining technical problems succinctly and clearly.
You exhibit diplomacy, tact, and poise under pressure when working through customer issues.
You can work with us in our office in Dublin, Ireland.

Nice to Have:

You are familiar with or have previous experience with the Irish Education system.
You have a cúpla focal as Gaeilge.
You have previously worked with customer support for a web-based application or in a dynamic startup environment.

Interview Process:

1st stage interview
2nd stage interview

Tyro is an equal opportunities organisation. Our goal is for Tyro to be a workplace that represents, celebrates, and supports people from all backgrounds, and which gives them the tools they need to thrive – whatever their ambitions may be so we support and promote diversity and equality, and actively encourage applications from people of all backgrounds.

What we offer:

The chance to work alongside a team of hard-working, passionate people in a role where you’ll see the impact of your work every day. Get in touch to hear about all the benefits available for this role.

€30-€40k salary depending on candidate experience.

About Tyro Schools:

Tyro Schools provides a next-generation student information system (MIS) and timetabling platform for Irish schools, streamlining operations, boosting parent communication, and managing student data with features like real-time attendance, academic tracking, online payments, messaging, and AI-powered timetabling, connecting staff, students, and parents for better engagement and support. Tyro is the new way to manage schools. Powerful, and constantly evolving. Give your staff the tools to better manage students.

Apply Now

Refine Your Search

administration executive jobs in dublin 2, d

School Engagement Executive

Golf Events Executive- Maternity Leave cover

Transversal Global Process Owner - Exchange Traded Fund

New Business Account Executive (Italian and Maltese Market)

Customer and Business Transformation - Insurance Sector - Manager

Manager, Contract Administration

Talent Acquisition Lead - EMEA

New Business Account Executive (French Market)

New Business Account Executive (Italian Market)

Senior Manager, Channel Operations & Partner Programs

Project Controls Manager

Operations Technical Product Manager

Customer and Business Transformation - Insurance Sector - Senior Manager

Centre Manager at StartBright St Finians

Client Relationship Management - Vice President

New Logo Account Executive - Greek Speaking

Jameson Bar Assistant Manager

Digital Fundraising Campaign Executive

Advisory Presales Solution Consultant - Ireland

Senior Vice President, Transfer Agency Oversight

I want to receive the latest job alerts for administration executive in dublin 2, d

Related Searches

Explore jobs in more locations

About The Role:

Job Description:

Ideal Candidate:

Nice to Have:

Interview Process:

What we offer:

About Tyro Schools:

Jobseeker tools

Employer Tools

Browse

Stay Connected