Find Director of quality assurance Jobs in Dublin, D

Manager
Medserv —Dundrum, County Dublin
- €60,000 a year
- Hybrid work
- Microsoft Excel
- Analysis skills
- Presentation skills
- Annual leave
- Employee assistance program
Quick apply
4d
Director - Commercial and Digital
Global Reporting Initiative —Dublin, County Dublin
- €77,298–€109,505 a year
- Full-time
- Remote
- Sales
- Business development
- Analysis skills
Quick apply
12d
IM Safety Emergency Planning & Response Manager
Iarnród Éireann Irish Rail —Dublin, County Dublin
- €83,465–€86,943 a year
- Hybrid work
- Engineering
- Master's degree
- Leadership
- Annual leave
- Employee discount
Quick apply
Chief Internal Auditor (CIA), Ireland and Germany
Canada Life Group Services —Dublin, County Dublin
- Hybrid work
- Management
- Accounting
- In-person
- Annual leave
10d
Director - Roads
Egis —Dublin, County Dublin
- Engineering
- Master's degree
- Business development
5d
Head of Finance, Planning and Performance
Football Association of Ireland —DUBLIN 15, County Dublin
- Hybrid work
- Analysis skills
- Accounting
- Organisational skills
- Free parking
- Employee assistance program
Quick apply
Senior Solar Technical Lead
Global Home Improvements —Dublin, County Dublin
- €60,000–€90,000 a year
- Full-time
- English
- Project management
- Construction experience
- Employee discount
- Sick pay
Quick apply
Data Delivery Director
NTT Ltd —Dublin, County Dublin
- Hybrid work
- Continuous improvement
- Agile
- Leadership
15h
Associate Director, Infrastructure Advisory
Turner & Townsend —Dublin, County Dublin
- Full-time
- Hybrid work
- Business development
- Analysis skills
- No degree
- Annual leave
Quick apply
Clinical Lead (Ceannaire Cliniciúil) National Gender Healthcare Programme
RCPI —DUBLIN 2, County Dublin
- Monday to Friday
- Leadership
- Annual leave
Quick apply
5d
Audit Manager
BDO Ireland —Dublin, County Dublin
- Full-time
- Hybrid work
- Accounting
- Communication skills
- Annual leave
Quick apply
14d
Senior Project Scheduling Lead
DPS Group —Dublin, County Dublin
- Engineering
- Construction Management
Head of Power Systems (m/f/d) UK & Ireland
Ramboll —Swords, County Dublin
- Full-time
- Hybrid work
- Engineering
- Leadership
- Annual leave
Quick apply
Senior Project Manager
DPS Group —Dublin, County Dublin
- Engineering
- Project management
- Bachelor's degree
Inviting applications for our Medical Consultant team
Waterstone Clinic —Dublin, County Dublin
- Full-time
- Clinic
- Patient care
- Leadership
Programmatic Manager
Core —Dublin, County Dublin
- €33,000–€44,000 a year
- Weekend availability
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee assistance program
Quick apply
Technical Director - Water
AECOM —Dublin, County Dublin
- Full-time
- Hybrid work
- Business development
- Team management
- Communication skills
CRM Developer
Glen Dimplex Group —Cloghran, County Dublin
- Full-time
- Azure
- Microsoft Outlook
- Computer Science
Operations Engineer III - Citrix
ICON Plc —Dublin, County Dublin
- Full-time
5d
CRM Developer
Glen Dimplex Europe Holdings Ltd —Cloghran, County Dublin
- Full-time
- Azure
- Microsoft Outlook
- Computer Science
Quick apply

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Manager

Medserv -
Dundrum, County Dublin

Quick apply

Job details

Permanent
€60,000 a year
4 days ago

Benefits

Bike to work scheme
Annual leave
Company events
Employee assistance program
Gym membership

Qualifications

Microsoft Excel
Analysis skills
Presentation skills
Budgeting
Communication skills

Full job description

About Medserv

Medserv, an Irish company, is the market leader in providing medical billing and practice management services throughout Ireland and the UK. Our clients include individual and group consultants, GP practices as well as private clinics and hospitals. Inspired by our values of Always Innovating, Being Trustworthy, Collaborating Positively and Delivering Results, Medserv strives to ensure on-going client satisfaction by combining our innovative technology solutions with highly skilled teams.

Summary

We are seeking an experienced, commercially minded Manager to lead one of our operational teams. This is a high-impact role for a confident leader with a proactive, solutions-focused approach to delivering exceptional service, driving continuous improvement and building strong client partnerships. You will be accountable for the operational performance of the team, ensuring the timely and accurate processing of accounts, overseeing key client portfolios, resolving complex account issues and driving follow-up activities to maximise client revenue and service performance.

Strategically, you will act as a trusted client partner, leading meetings, supporting new business opportunities and representing Medserv with professionalism and credibility. You will build and maintain strong client relationships, oversee service delivery against agreed SLAs, resolve escalated issues and identify opportunities to strengthen partnerships and support business growth.

Responsibilities

Act as the primary point of contact for client queries, ensuring timely resolution and high levels of client satisfaction.
Build and maintain strong relationships with clients, representing the business at meetings and industry events where required.
Lead weekly operational reviews, reporting on team performance, risks and service delivery to senior management.
Lead and develop both on-site and remote teams across multiple locations, fostering a culture of accountability, collaboration and high performance.
Ensure the accurate and timely processing of accounts by working closely with both on-site and remote teams
Monitor outstanding accounts, workloads and productivity, ensuring resources are focused on key priorities.
Manage departmental resources and budgets, monitoring expenditure and identifying opportunities to improve operational efficiency.
Set, monitor and achieve team KPIs and quarterly objectives in partnership with the Operations Director.
Analyse operational data to identify trends, drive continuous improvement and support business decisions.
Ensure compliance with company policies, quality standards and regulatory requirements.
This role leads both on-site and remote teams across multiple locations and requires a collaborative leadership style with a strong focus on performance, engagement and client service

Role Requirements

Minimum of 3 years' experience leading operational teams.
Proven experience managing both on-site and remote teams.
Experience managing budgets, resources and operational performance.
Strong analytical and problem-solving skills with the ability to make data-driven decisions.
Advanced Microsoft Excel skills, including PivotTables, advanced formulas and reporting
Excellent communication and stakeholder management skills.
Confident presenting to clients, senior management and larger groups.
Ability to prioritise competing demands and deliver results in a fast-paced environment.
Experience within healthcare or insurance claims would be advantageous.

Desirable Skills & Experience

Demonstrated ability to influence, motivate and develop high-performing teams.
Proactive, solutions-focused approach with the initiative to identify and implement improvements.
Resilient and adaptable, with the ability to perform effectively in a fast-paced, changing environment.
Commercially minded with strong decision-making and sound judgement.
Strong commercial awareness with the ability to balance client expectations, operational performance and business priorities

What we offer

Annual leave - 21 days' annual leave plus 2.5 discretionary company days
Holiday Purchase Scheme (HPS) - purchase additional leave through our HPS
Service-based leave accrual - accrue more leave the longer you're here
Flexible start times - giving you greater flexibility to balance work and personal commitments
Corporate health insurance – company-funded cover through Irish Life
Enhanced pension - employer contributions above the statutory minimum
Life assurance - available from day one
Enhanced maternity and paternity leave – subject to eligibility
Workcation opportunities – flexibility to work remotely from an approved location
Funded gym membership – supporting your health and wellbeing with Flyefit
Employee Assistance Programme (EAP) – confidential wellbeing support for you and your family
Professional development – investment in training, certifications and career progression
Sports and social programme - regular company events and team activities
Tax-efficient benefits - including commuter travel support and the Bike to Work Scheme
Travel Opportunities - travel to our sites in Poland and the UK
Internal employee referral scheme– know someone that might be a fit - refer talented people from your network and receive a bonus for successful hires.

Additional Information:

This is a hybrid-based role with core/anchor days required
All offers of employment are subject to the candidate holding a valid permit to work in Ireland.
Please review our Candidate Privacy Notice at medserv.ie/candidate-privacy-notice before applying

Quick apply

Refine Your Search

director of quality assurance jobs in dublin, d

Manager

Director - Commercial and Digital

IM Safety Emergency Planning & Response Manager

Chief Internal Auditor (CIA), Ireland and Germany

Director - Roads

Head of Finance, Planning and Performance

Senior Solar Technical Lead

Data Delivery Director

Associate Director, Infrastructure Advisory

Clinical Lead (Ceannaire Cliniciúil) National Gender Healthcare Programme

Audit Manager

Senior Project Scheduling Lead

Head of Power Systems (m/f/d) UK & Ireland

Senior Project Manager

Inviting applications for our Medical Consultant team

Programmatic Manager

Technical Director - Water

CRM Developer

Operations Engineer III - Citrix

CRM Developer

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