Find Sql server Jobs | SimplyHired

Accounting Software Support
Pimbrook Software —County Waterford
- €30,000–€38,000 a year
- Full-time
- Microsoft Excel
- Customer service
- English
Quick apply
Data Analytics & Tracking Specialist
Scaledon —Remote
- €15.50–€21.50 an hour
- Full-time
- Remote
- English
- SQL
- Communication skills
- Annual leave
- Work from home
Quick apply
1d
Senior Data Engineer
GridBeyond —DUBLIN 24, County Dublin
- Full-time
- Azure
- Computer Science
- Engineering
AI & Data Applications Developer
Amach Talent —Dublin, County Dublin
- Azure
- SQL
- Software development
Quick apply
1d
CRM Developer
Glen Dimplex Group —Cloghran, County Dublin
- Full-time
- Azure
- Microsoft Outlook
- Computer Science
Applications Developer Lead
Citi —Dublin, County Dublin
- €93,280 a year
- Full-time
- Hybrid work
- DevOps
- Master's degree
- Project management
Senior Data Modeler (IDERA ER/Studio)
Tata Consultancy Services —Letterkenny, County Donegal
- Call to connect
- Hybrid work
- SQL
Internship - Cloud Dev Engineering
Hewlett Packard Enterprise —Galway, County Galway
- Full-time
- Hybrid work
- AWS
- IT
- Communication skills
2d
Senior Full Stack Engineer (React & Python) - Cork, Ireland
Qualcomm —Cork, County Cork
- Azure
- Doctoral degree
- Computer Science
- Employee stock purchase plan
9d
Warehouse Automation Manager
Coca-Cola —Ballina, County Mayo
- Full-time
- SQL
- No degree
- Warehouse experience
3d
Database Engineer, AWS DMS
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Oracle
- Computer Science
- Java
Senior .Net Developer
Ministry Brands —Galway, County Galway
- Full-time
- Hybrid work
- Azure
- AWS
- Accounting
- Annual leave
- Employee assistance program
Senior Software Development Engineer
CarGurus —Dublin, County Dublin
- €78,000–€108,000 a year
- Azure
- Java
- SQL
Senior Software Developer - Authentication Team
Workday —Dublin, County Dublin
- €86,400–€129,600 a year
- Full-time
- Java
- Bachelor's degree
- Software development
Procurement Category Manager, InfraOps Planning and Sourcing
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Computer Science
- Engineering
Senior Software Engineer
Equifax —Dublin, County Dublin
- Full-time
- Azure
- Java
- AWS
- Gym membership
- Sick pay
Technical Delivery Manager - Database
Planet —Galway, County Galway
- Full-time
- Hybrid work
- Azure
- Oracle
- Computer Science
Sr.Data Engineer_10+ Years (Oracle, PL/SQL, Snowflake)- Galway,Ireland
Photon —Galway, County Galway
- Full-time
- Azure
- Oracle
- Computer Science
Software Development Engineer II — AWS DMS Schema Conversion Team, DMS Schema Conversion
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Oracle
- Computer Science
- Java
Senior Software Engineer
Mastercard —Dublin, County Dublin
- Full-time
- Computer Science
- Java
- SQL

I want to receive the latest job alerts for sql server

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

sql server jobs near

Senior Software Engineer jobs in Dublin, County Dublin

Full Stack Developer jobs in Cork, County Cork

Cloud Engineer jobs in Galway, County Galway

Database Engineer jobs in Dublin, County Dublin

Senior Net Developer jobs in Galway, County Galway

Software Engineer jobs in Dublin, County Dublin

Application Developer jobs in Dublin, County Dublin

Category Manager jobs in Dublin, County Dublin

Senior Software Engineer jobs in Galway, County Galway

Senior Software Engineer jobs in Port Laoise, County Laois

Senior Software Engineer jobs in Remote

Mechanical Engineer jobs in County Galway

Full Time jobs in Port Laoise, County Laois

Full Stack Developer jobs in Dundrum, County Dublin

Full Time jobs in Portarlington, County Laois

Full Stack Developer jobs in Dublin, County Dublin

Salesforce Developer, Visa Sponsorship jobs in Dublin, County Dublin

Cloud Engineer jobs in Cork, County Cork

Cloud Engineer jobs in Dublin, County Dublin

Technical Support Engineer jobs in Cork, County Cork

Accounting Software Support

Pimbrook Software
County Waterford

Quick apply

Job details

Full-time
€30,000–€38,000 a year

Qualifications

Sage
Microsoft Excel
Customer service
Accounting software
Microsoft SQL Server
English
Windows
Accounting
Organisational skills
Payroll
Computer skills
Payroll software
Higher certificate
Communication skills
Help desk

Full job description

The role of Accounting Software Support Technician involves providing experienced first-line and second-line support to customers using Sage accounting and payroll software applications.

We are looking for an experienced support professional with a minimum of 2 years' recent experience working with computerised accounting, payroll, reporting and/or retail software systems, ideally with practical knowledge of Sage 50 Accounts and Sage Payroll (Micropay) or equivalent applications.

The successful candidate will combine strong technical problem-solving skills with excellent telephone and interpersonal skills. They will be confident investigating software and accounting/payroll queries, identifying solutions, documenting their findings and escalating more complex issues when required.

Experience within a software help desk, accounting software support or payroll support environment would be highly advantageous.

DESCRIPTION

Job title: Accounting Software Support

Department: Support

Responsible to: Team Lead & Service Manager.

Location: Tramore, Waterford.

Purpose of the job: Provide application support to customers on Sage for accounting, payroll, reporting and retail software applications.

Core Duties and Responsibilities:

1. Respond to customer queries efficiently and consistently within agreed service levels.

2. Provide experienced technical and application support for accounting, payroll, reporting and retail software applications.

3. Record all customer queries accurately in the support system.

4. Investigate and provide accurate solutions to customer queries where possible using the knowledge provided from training, in house systems & tools and colleagues & partners.

5. Escalate queries that cannot be answered to the appropriate source (e.g. senior support staff or manager, technical staff, 3rd party partners, etc.).

6. Update queries logged in the support system to reflect their current status and latest actions performed and required.

7. Work as part of the help desk support team to ensure all customer queries are being logged and progressed to a satisfactory solution as efficiently and quickly as possible.

8. Provide implementation services (i.e. consulting, installation, training, report writing, etc.) either remotely or on customer site as required.

9. Liaise with implementation, technical, sales and administration teams where necessary.

10. Help to maintain a customer service knowledge base of documents that provide solutions to issues already solved.

11. Maintain a level of proficiency to support the products that Pimbrook supply.

12. Assist and train new or less experienced support staff.

13. Self-motivated to engage in continual self-learning and expanding product knowledge

Minimum Qualifications:

The successful candidate the following:

A minimum of 2 years' recent full-time experience working with computerised accounting, payroll, reporting and/or retail software.
Practical experience providing support to users of accounting, payroll, reporting, retail or business software applications.
Experience investigating software and customer queries and providing effective solutions.
Excellent verbal and written English communication skills.
An excellent telephone manner and the ability to communicate technical information clearly to customers with varying levels of technical knowledge.
Strong administration and organisational skills, with excellent attention to detail.
Good general computer skills and confidence working with multiple software applications.
The ability to work independently while also contributing positively as part of a support team.
Excellent telephone manner and communication skills.

Additional Relevant Qualifications:

The following attributes will be an advantage:

Experience in a customer support or help desk environment.
Accounting and/or payroll experience.
Knowledge of the Sage 50 and Sage Payroll (Micropay) applications (or equivalent).
Problem solving ability.
Technical skills (e.g. Excel, SQL Server, MS Office, MS Windows).
Training experience.
Ability and willingness to travel, full driving licence and own transport.
Flexible positive attitude.

Pay: €30,000.00-€38,000.00 per year

Application question(s):

Have you worked with Computerised Accounts and Payroll?

Education:

Advanced/Higher Certificate (preferred)

Experience:

Accounts and/or Support: 2 years (preferred)
Software Migrations: 2 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

sql server jobs

Accounting Software Support

Data Analytics & Tracking Specialist

Senior Data Engineer

AI & Data Applications Developer

CRM Developer

Applications Developer Lead

Senior Data Modeler (IDERA ER/Studio)

Internship - Cloud Dev Engineering

Senior Full Stack Engineer (React & Python) - Cork, Ireland

Warehouse Automation Manager

Database Engineer, AWS DMS

Senior .Net Developer

Senior Software Development Engineer

Senior Software Developer - Authentication Team

Procurement Category Manager, InfraOps Planning and Sourcing

Senior Software Engineer

Technical Delivery Manager - Database

Sr.Data Engineer_10+ Years (Oracle, PL/SQL, Snowflake)- Galway,Ireland

Software Development Engineer II — AWS DMS Schema Conversion Team, DMS Schema Conversion

Senior Software Engineer

I want to receive the latest job alerts for sql server

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected