Ready to shape the future of global trade through Data, Automation, and Artificial Intelligence?
Join FedEx Global Trade Services (GTS) as a Product Manager – Data, Automation & AI and lead the definition, prioritization, and execution of our transformation roadmap in Europe. You will work with business leaders, analysts, data scientists, and automation engineers to identify high-value opportunities, accelerate innovation, improve operational efficiency and ensure that our investments in Data & AI deliver measurable business outcomes.
Position Summary
Ready to shape the future of global trade through Data, Automation, and Artificial Intelligence?
Join FedEx Global Trade Services (GTS) as a Product Manager – Data, Automation & AI and lead the definition, prioritization, and execution of our transformation roadmap in Europe. You will work with business leaders, analysts, data scientists, and automation engineers to identify high-value opportunities, accelerate innovation, improve operational efficiency and ensure that our investments in Data & AI deliver measurable business outcomes.
Who We Are
FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.
What You Will Be Doing
Define the Data, Automation & AI Strategy:
Lead the development and execution of the Global Trade Services Data, Automation & AI vision and roadmap.
Identify, define, evaluate, and prioritize opportunities that improve efficiency, customer experience, and business performance.
Establish and maintain a pipeline of automation, analytics, and AI use cases aligned with business priorities.
Drive Execution & Value Realization:
Own and manage the portfolio backlog of Data, Automation & AI capabilities and initiatives.
Prioritize investments based on business value, feasibility, risk, and ensuring strategic alignment.
Ensure capabilities and initiatives are delivered on time and achieve expected business benefits.
Coordinate Cross-Functional Delivery Teams:
Foster collaboration across teams to maximize business impact. Partner closely with Business Analysts, Automation & AI Engineers, Data Scientists, IT teams, and business stakeholders.
Remove obstacles, manage dependencies, and drive effective decision-making.
Communicate vision, progress, risks, and achievements to all levels of the organization.
Help Build the Future Data & AI Capability:
Promote a culture of innovation, experimentation, and continuous improvement.
Contribute to governance models, delivery frameworks, and best practices.
Support change management and organizational adoption of new technologies.
Required Qualifications
Bachelor's or Master's degree in Business, Engineering, Information Technology, Data Analytics, Computer Science, or a related field.
Experience in Product Management, Digital Transformation, Business Transformation, Program Management, or a similar leadership role.
Proven track record of delivering complex cross-functional initiatives.
Strong business acumen with the ability to connect technology investments to business value.
Strong analytical and problem-solving capabilities.
Experience working in Agile or product-led delivery environments.
Excellent communication and stakeholder management capabilities. Fluency in English, both written and verbal.
Willingness to travel within Europe (approximately 25%).
Preferred Qualifications
Experience with Data & Analytics, Automation, Artificial Intelligence, or Digital Transformation initiatives.
Product Management certification (Pragmatic, SAFe, Scrum Product Owner, PMI, or similar) is a plus.
Familiarity with AI, Generative AI, Machine Learning, and intelligent automation concepts.
Experience working with business analysts, data scientists, software engineers, or automation engineers.
Knowledge of portfolio management, benefits realization, and value measurement methodologies.
Experience in logistics, customs clearance, supply chain, or international trade environments.
What We Offer
Lead the transformation of Global Trade Services into a Data, Automation & AI-driven organization.
Influence strategic decisions and help define the next generation of global trade operations.
Work on initiatives with global visibility and measurable business impact.
Collaborate with experts in business transformation, customs, operations, technology, automation, analytics, and artificial intelligence.
Access extensive learning opportunities and career development programs.
Join a collaborative, diverse, and innovative global team.
Competitive salary and comprehensive benefits package.
Flexible hybrid working arrangements.
Employee Assistance Program for you and your family.
Join us in transforming Global Trade Services into a Data, Automation & AI-powered organization that sets new standards for innovation, operational excellence, compliance, and customer experience across the global trade ecosystem.
Additional information:
FedEx se fundó siguiendo la filosofía de que las personas son lo principal, una actitud que nos tomamos muy en serio. Ofrecemos oportunidades de empleo equitativas y estamos comprometidos con una plantilla inclusiva y diversa con oportunidades de desarrollo para todos.
FedEx es una de las compañías de transporte exprés más grandes del mundo y ha sido elegida sistemáticamente como una de las 10 empresas más admiradas del planeta por la revista Fortune. Cada día FedEx cumple las expectativas de sus clientes con soluciones comerciales y de transporte, y ofrece servicio en más de 220 países y territorios en todo el mundo. Logramos prestar servicio con esta red internacional gracias a los excelentes miembros que componen el equipo de FedEx, encargados de que cada experiencia con FedEx sea excepcional.
La filosofía Personas-Servicio-Beneficio describe los principios que rigen todas las decisiones, políticas o actividades de FedEx. FedEx se preocupa por las personas que integran su plantilla y ellas, a su vez, ofrecen el impecable servicio exigido por nuestros clientes, que nos proporcionan el beneficio necesario para garantizar nuestro futuro. El elemento esencial que convierte a la filosofía Personas-Servicio-Beneficio en la fuerza positiva que es para la compañía radica allí donde cerramos el círculo y devolvemos dichos beneficios al negocio e invertimos en nuestra gente.
Nuestro éxito en el sector se debe a nuestros trabajadores. Mediante la filosofía Personas-Servicio-Beneficio, nuestro entorno de trabajo anima a que los miembros de los equipos sean innovadores a la hora de ofrecer un servicio de la mayor calidad posible a nuestros clientes. Nos preocupamos por su bienestar y valoramos sus aportaciones a la compañía.
Nuestra cultura es importante por muchas razones y hacemos que cobre vida deliberadamente a través de nuestro comportamiento, nuestras acciones y nuestras actividades en cada rincón del mundo. La cultura y los valores de FedEx llevan siendo la piedra angular de nuestro éxito y expansión desde nuestros comienzos a principios de la década de los 70. A pesar de que otras compañías puedan copiar nuestros sistemas, infraestructura y procesos, nuestra cultura nos hace únicos y es, con frecuencia, un factor diferenciador en nuestra competencia y desarrollo en el mercado internacional actual.
En FedEx, nuestro mayor activo son las personas. Estamos comprometidos con la creación de una fuerza laboral diversa, equitativa e inclusiva, y ofrecemos igualdad de oportunidades, trato justo y respeto a todas las personas, independientemente de quiénes sean. Le animamos a presentar su candidatura incluso si considera que su experiencia no se ajusta a todos los aspectos descritos en la oferta, ya que podría ser exactamente la persona que necesitamos para este puesto u otra oportunidad.
No toleramos ninguna forma de discriminación ni acoso por motivos de raza, color de piel, origen étnico, nacionalidad, religión, sexo, edad, información genética, ciudadanía, discapacidad, estado civil, embarazo, orientación sexual, identidad de género, expresión de género o cualquier otra característica protegida por las leyes y normativas nacionales e internacionales. Proporcionamos adaptaciones razonables a los miembros de nuestro equipo y a terceros para garantizar la igualdad de acceso, la inclusión y la equidad en todas las características protegidas.
