Find Senior retention Jobs in Dublin 15 County Dublin

Marketing & Customer Insight Analyst
Chill Insurance —DUBLIN 18, County Dublin
- SQL
- Analysis skills
- AI
Growth Marketer (12-Month Fixed Term Contract)
LearnUpon —Dublin, County Dublin
- Sales
- Marketing
- AI
- Annual leave
UKI Business Consulting - Capital Projects - Infrastructure Contract Manager
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Engineering
- Master's degree
- No degree
- Gym membership
Digital Trust & Privacy Consultant
Deloitte —Dublin, County Dublin
- €45,000 a year
- Full-time
- Analysis skills
- AI
- Communication skills
6d
Business Development Director - Data Centres
Cubis Systems —Dublin, County Dublin
- Full-time
- Sales
- Engineering
- Business development
Quick apply
Senior Structural Engineer / Associate Designate
Malone O'Regan —Dublin, County Dublin
- Analysis skills
- Budgeting
- Communication skills
Commercial Director
Mercury Engineering —Dublin, County Dublin
- Construction experience
HR Business Partner
PIMCO —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance program
Document Controller- Construction Projects
Echelon DC —Dublin, County Dublin
- Full-time
- Microsoft Word
- AutoCAD
- Microsoft Excel
Quick apply
Enterprise Account Executive
Tractian Technologies —Dublin, County Dublin
- Full-time
- Engineering
- Bachelor's degree
- No degree
- Annual leave
Executive Director - Pensions Actuary
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Master's degree
- Business
- Gym membership
Head of Sales and Distribution, GI
Zurich Insurance —Dublin, County Dublin
- Part-time
- Sales
- Marketing
- Analysis skills
6d
Data Risk & AI Security | Senior Associate | Cyber Consulting | Advisory
PwC —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- Bachelor's degree
UKI Business Consulting - Capital Projects - Infrastructure PM (Energy/Utilities/Transport), AM-SM
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Analysis skills
- Gym membership
Director, Technical Account Management
Datadog —Dublin, County Dublin
- Azure
- AWS
- IT
- Employee stock purchase plan
Quick apply
Senior Manager, Success Architecture, Data 360
Salesforce —Dublin, County Dublin
- Full-time
- Management
- Customer service
- Analysis skills
9d
Senior BE Software Engineer - Reporting
Phorest —DUBLIN 1, County Dublin
- Remote
- Java
- JavaScript
- Employee assistance program
Quick apply
7d
AI Workplace (M365) & Microsoft Purview Senior Engineer
BearingPoint Ireland —Dublin, County Dublin
- Hybrid work
- SharePoint
- AI
- Communication skills
eInvoicing Solution Enablement Consultant
Fintua —Dublin, County Dublin
- Oracle
1d
Enterprise Account Manager - Benelux Market
Trustpilot —Dublin, County Dublin
- English
8d

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Marketing & Customer Insight Analyst

Chill Insurance -
DUBLIN 18, County Dublin

Apply Now

Job details

Qualifications

Data structures
SQL
Analysis skills
Predictive analytics
Data visualisation
AI
Python
Marketing
Analytics

Full job description

Chill Insurance are currently on the lookout for a Marketing and Customer Insight Analyst to join our team.

About the Company

Chill Insurance Limited (“Chill”) is a multi-channel insurance intermediary regulated by the Central Bank of Ireland. Founded in 2007, Chill has scaled to become one of Ireland’s leading insurance intermediaries. Chill Insurance is backed by Private Equity house Livingbridge and having invested significantly in the infrastructure and operational teams in the business we are now in a position to take advantage of a number of opportunities (both organic and acquisitive) which should lead to a more than doubling in the size of the business in the coming few years.

Chill’s sister companies include Quote Devil Insurance, an insurance intermediary, and Ivernia Insurance Ltd, an MGA insurer . The customer insight team support all three businesses and this role will provide support across the full group.

Purpose

Own and embed TRG’s behavioural segmentation and customer decisioning frameworks, ensuring they translate into clear, commercially impactful CRM strategies. This role acts as the internal authority on how customer behaviour is defined, segmented, and activated—driving the shift towards data-led personalisation, next-best-action (NBA), and propensity-driven marketing across the customer lifecycle.

Operating as a senior individual contributor, the role provides analytical leadership and decisioning frameworks that directly shape CRM performance and commercial outcomes.

Key Responsibilities

Behavioural Segmentation Ownership

Act as the internal SME and owner of TRG's behavioural segmentation model.
Validate, challenge, and approve segmentation methodology, outputs, and ongoing evolution.
Translate segments into clear commercial strategies across acquisition, conversion, retention, and cross-sell.
Ensure segmentation is consistently and effectively applied across CRM and marketing activity.

Decisioning, NBA & Personalisation

Define and evolve next-best-action (NBA) frameworks and decisioning logic.
Establish how behavioural data, segmentation, and context drive: Targeting; Timing; Message and proposition
Develop scalable personalisation approaches that move beyond static campaigns to behaviour-led journeys.
Ensure decisioning logic is embedded within CRM execution.

Propensity Modelling & Activation

Identify and prioritise key propensity use cases (e.g. conversion, churn, cross-sell).
Translate model outputs into actionable CRM rules, triggers, and journey design.
Ensure propensity-led strategies are measurable and continuously optimised.

Insight-Led Optimisation & Testing

Define and lead the test-and-learn roadmap, ensuring strong hypotheses and statistical rigour.
Analyse customer journeys to identify drop-offs, triggers, and optimisation opportunities.
Provide clear recommendations to improve enquiry generation, conversion, and retention.

Performance & Commercial Insight

Develop performance frameworks linking segments, decisioning, and campaigns to commercial outcomes.
Produce clear, actionable insight on what is driving performance and where to focus next.
Evaluate effectiveness of segmentation, NBA, and propensity approaches.

Data & Martech Enablement

Define requirements for data and Martech to support segmentation, decisioning, and personalisation.
Ensure data structures enable accurate targeting, measurement, and optimisation.
Partner with technical teams to embed decisioning into CRM workflows.

Cross-Functional Influence

Act as the go-to expert on behavioural insight and customer decisioning.
Influence CRM, Data, and Marketing teams to adopt segmentation-led and test-and-learn approaches.
Support the successful activation of segmentation within day-to-day CRM delivery.

Core Skills

Strong analytical capability - confident with SQL and data visualisation.
Working knowledge of Python or similar tools to explore data, validate outputs, and interrogate model performance (not required to build models from scratch).
Strong understanding of propensity modelling, predictive analytics, and AI-driven decisioning concepts (e.g. classification models, uplift modelling, next-best-action frameworks).
Familiarity with AI-enabled marketing approaches (e.g. real-time decisioning, recommendation engines, automated content optimisation).
Ability to interpret, challenge, and refine model outputs and ensure they translate into practical marketing applications.
Experience translating segmentation, behavioural data, and model outputs into CRM strategies and journeys.
Understanding of personalisation and decisioning systems, including how rules and models interact in execution.
Strong commercial mindset - able to prioritise activity based on value impact.
Excellent communicator - able to simplify complex analytics into clear business actions.
Experience working with CRM and marketing automation platforms.

If you would like to join our team, or would like to find out more about the role, please send an email to [email protected]. Before applying, please take a look at our job applicant privacy policy.

Please Note: We do not require the assistance of recruitment agencies or consultancies.

Apply Now

Refine Your Search

senior retention jobs in dublin 15 county dublin

Marketing & Customer Insight Analyst

Growth Marketer (12-Month Fixed Term Contract)

UKI Business Consulting - Capital Projects - Infrastructure Contract Manager

Digital Trust & Privacy Consultant

Business Development Director - Data Centres

Senior Structural Engineer / Associate Designate

Commercial Director

HR Business Partner

Document Controller- Construction Projects

Enterprise Account Executive

Executive Director - Pensions Actuary

Head of Sales and Distribution, GI

Data Risk & AI Security | Senior Associate | Cyber Consulting | Advisory

UKI Business Consulting - Capital Projects - Infrastructure PM (Energy/Utilities/Transport), AM-SM

Director, Technical Account Management

Senior Manager, Success Architecture, Data 360

Senior BE Software Engineer - Reporting

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Enterprise Account Manager - Benelux Market