Find Operations coordinator Jobs in Swords, D

Customer Success & Service Coordinator
Electro Automation —Dublin, County Dublin
- Full-time
- Customer service
- ERP systems
- Microsoft Office
3d
IT Operations Manager
Medserv —Dundrum, County Dublin
- €65,000–€80,000 a year
- Full-time
- Annual leave
- Employee assistance program
Quick apply
Security Incident Manager
Provincial Security Services —DUBLIN 2, County Dublin
- Full-time
- Analysis skills
- First Aid Certification
- In-person
- Annual leave
- Employee assistance program
Quick apply
5d
Facilities Coordinator – REF: 2635b
Fingleton White —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
Quick apply
5d
Social Programme Coordinator
Apollo Language Centre —Dublin, County Dublin
- €16 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
3d
Garage Manager/ Autocare Operations Lead
United Tyres Autoservice —Walkinstown, County Dublin
- €60,000–€80,000 a year
- Overtime
- Management
- Customer service
- Recruiting
- Employee assistance program
Quick apply
3d
International Project Compliance Manager
Designer Group —Dublin, County Dublin
- Full-time
- Organisational skills
- Communication skills
Quick apply
Warehouse Operative with forklift licence
gategroup —Swords, County Dublin
- €15.45–€17.50 an hour
- Full-time
- Management
- Customer service
- Supervising experience
- Free parking
- Annual leave
Quick apply
11d
Senior M&E Coordinator
Bennett Construction —Dublin, County Dublin
- Full-time
- AutoCAD
- Engineering
- Microsoft Office
Design Coordinator, Rail – Dublin
WSP —Dublin, County Dublin
- Part-time
- Hybrid work
- Engineering
- Analysis skills
- Organisational skills
- Work from home
- Gym membership
13d
Aftersales Coordinator
Terberg Special Vehicles —Dublin, County Dublin
- Customer service
- Organisational skills
- Communication skills
Quick apply
Permit Technician
Veolia Energy Services Ireland Limited. —Clondalkin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Maintenance
- Annual leave
Quick apply
5d
Building Technician
KSB-Jones Lang LaSalle Services Ir —Dublin, County Dublin
- Full-time
- Carpentry
- Leaving certificate
- No degree
Quick apply
Graduate Construction Project Managers - Ireland (2026 Starts)
AECOM —Dublin, County Dublin
- Full-time
- Hybrid work
- Master's degree
- Project management
- Bachelor's degree
Operations Operative
Gotcha Covered —Dublin, County Dublin
- Overtime
- Customer service
- English
- In-person
- Free parking
Quick apply
4d
Project Manager
Sisk —Dublin, County Dublin
- Full-time
- Contracts
- Construction experience
- Communication skills
- Annual leave
13d
Development Coordinator (Residential Construction)
Tuath Housing Association —Dublin, County Dublin
- Full-time
- Annual leave
- Employee assistance program
Quick apply
13d
Senior Engineer - Civils
Sisk —Dublin, County Dublin
- Full-time
- Engineering
- Microsoft Office
- Bachelor's degree
- Annual leave
11d
Senior Cloud Engineer (Voice Network)
Sprinklr —Dublin, County Dublin
- Full-time
- Azure
- Management
- Social media management
- Annual leave
3d
Clinical Facilitator - Radiology
Beacon Hospital —Dublin, County Dublin
- Full-time
- Clinic
- Leadership
- Communication skills
Quick apply

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Customer Success & Service Coordinator

Electro Automation -
Dublin, County Dublin

Apply Now

Job details

Full-time
3 days ago

Qualifications

Customer service
ERP systems
Microsoft Office
Organisational skills
IT
Communication skills

Full job description

We are seeking an organised, customer-focused and proactive individual to join our Service team as a Customer Success & Service Coordinator.

Your Responsibilities

Responsibilities: Customer Success & Relationship Management

Act as a primary day-to-day contact for customers, ensuring queries and requests are managed professionally and efficiently.
Build positive working relationships with customers through proactive communication and responsiveness.
Support and, over time, facilitate Quarterly Business Reviews (QBRs) with key customers, using service performance data and customer feedback to drive continuous improvement, strengthen relationships, and identify opportunities for additional value and growth.
Keep customers informed on service progress, engineer attendance, quotations and completion status.
Ensure customers receive regular updates and clear expectations throughout the service lifecycle.
Escalate customer concerns promptly and coordinate resolution with internal teams.
Identify opportunities to improve customer experience and service delivery.

Service Coordination & Administration

Log and coordinate reactive service calls and planned maintenance activities.
Liaise with field engineers to coordinate follow-up actions and customer communications.
Review engineers' service reports and ensure completed work is accurately recorded and actioned.
Prepare and issue quotations for repairs, maintenance works and replacement parts.
Track quotation approvals and proactively follow up outstanding customer responses.
Coordinate scheduling of approved works and required resources.
Process completed maintenance activities through to invoicing.
Maintain accurate records and documentation within company systems.

Continuous Improvement & Transformation Support

Support the implementation of new systems, processes and ways of working as part of the Group's digital transformation programme.
Assist with customer data management, reporting and service performance tracking.
Participate in continuous improvement initiatives designed to improve efficiency and customer experience.
Support the future development of customer success processes, customer health monitoring and service performance reporting.

Role Snapshot

Department

Operations

Experience

Mid-Level

Type

Full-time

Location

Dublin

Your Areas of Knowledge & Expertise

Excellent communication and interpersonal skills.

Naturally customer-focused with a genuine desire to help people.

Strong organisational skills and ability to manage multiple priorities.

Ability to build relationships with customers and colleagues at all levels.

Strong attention to detail and ability to follow through on commitments.

Comfortable working in a fast-paced, dynamic environment.

Good IT skills, including Microsoft Office applications.

Ability to work independently while contributing positively to a team environment.

A proactive, solutions-focused mindset and willingness to learn.

Confidence and Ability to meet with customers face to face, QBR Management

Ability to identify opportunities for business expansion

Desirable Skills

Previous experience in customer service, customer success, service coordination or administration.

Experience within engineering, facilities management, construction or service-based industries.

Experience using ERP, CRM or service management systems.

Understanding of reactive service delivery and planned maintenance processes.

Experience handling customer communications and issue resolution.

Experience working within a changing or growing organisation.

Working Hours & Package

Installations progressed on schedule thanks to your reliable, proactive support. Sites consistently left safe, clean, and ready for the next phase. Technicians and engineers can rely on you to anticipate needs and work without constant direction. Growing confidence and skill base, with a clear path toward a more specialised role.

Ready to Take Your Career to the
Next Level?

At Electro Automation, you'll join a welcoming and friendly team that values your expertise, supports your growth, and allows you to work on industry-leading projects that make a real impact.

Jenny Dowd

Group Recruitment Business Partner

Apply Now

Refine Your Search

operations coordinator jobs in swords, d

Customer Success & Service Coordinator

IT Operations Manager

Security Incident Manager

Facilities Coordinator – REF: 2635b

Social Programme Coordinator

Garage Manager/ Autocare Operations Lead

International Project Compliance Manager

Warehouse Operative with forklift licence

Senior M&E Coordinator

Design Coordinator, Rail – Dublin

Aftersales Coordinator

Permit Technician

Building Technician

Graduate Construction Project Managers - Ireland (2026 Starts)

Operations Operative

Project Manager

Development Coordinator (Residential Construction)

Senior Engineer - Civils

Senior Cloud Engineer (Voice Network)

Clinical Facilitator - Radiology

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Jenny Dowd

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operations coordinator jobs in swords, d

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Your Responsibilities

Your Areas of Knowledge & Expertise

Desirable Skills

Working Hours & Package

Ready to Take Your Career to the Next Level?

Jenny Dowd

Ready to Take Your Career to the
Next Level?