Find It service process analyst Jobs in Dublin, D

IT Support Analyst - Protection
Royal London —Dublin, County Dublin
- Hybrid work
- Azure
- SQL
- Communication skills
- Annual leave
4d
IT Systems Engineer
Daon Inc —Dublin, County Dublin
- Full-time
- Hybrid work
- Computer Science
- Windows
- Bachelor's degree
Quick apply
7d
Security Operations Analyst – Daily Rate Contract – Dublin
Monument Re —Dublin, County Dublin
- English
- No degree
Data Engineer
Central Bank —Dublin, County Dublin
- €39,871 a year
- Hybrid work
- Computer Science
- Java
- Master's degree
- Work from home
5d
Sr Information Security Analyst
ServiceNow —DUBLIN 2, County Dublin
- Weekend availability
- Hybrid work
- Azure
- Computer Science
- Java
Quick apply
Business Analyst - Trade Finance / Contingent Liabilities
NTT Ltd —Dublin, County Dublin
- Hybrid work
- SQL
- Analysis skills
- Bachelor's degree
6d
Incident Response Senior Analyst - Dublin
CRH Group Services Ltd. —Dublin, County Dublin
- Full-time
- Azure
- Research
- AWS
Quick apply
Investment Grade Private Credit Portfolio Analyst
Kohlberg Kravis Roberts & Co. —Dublin, County Dublin
- Accounting
- Communication skills
EHR Inpatient Build Team Member
UPMC —Dublin, County Dublin
- Remote
- Acute care
- Nursing
- Oracle
- Annual leave
5d
EHR Ambulatory Team Lead
UPMC —Dublin, County Dublin
- Nursing
- Oracle
- System design
- Annual leave
2h
Financial Analyst
Moneycube —Dublin, County Dublin
- Full-time
- Microsoft Excel
- SQL
- Presentation skills
Quick apply
6d
Financial Analyst
Ekco —Dublin, County Dublin
- Microsoft Excel
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
11d
Software Engineer
Kitman Labs —Dublin, County Dublin
- Full-time
- Hybrid work
- EMR systems
- Analytics
Temp - TTR Technical Analyst - VP
Sumitomo Mitsui Banking Corporation —DUBLIN 2, County Dublin
- Hybrid work
- Computer Science
- SQL
- Analysis skills
- Annual leave
7d
Product Owner
Davy —Dublin, County Dublin
- Full-time
- Hybrid work
- SQL
- Analysis skills
- No degree
- Employee assistance program
Quick apply
5d
Financial & Regulatory Reporting Senior Analyst
U.S. Bank National Association —Dublin, County Dublin
- €56,100–€66,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Accounting
6d
Cloud Security | Senior Associate | Cyber Security | Technology Consulting
PwC —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- Master's degree
Customer Development Executive
Mondelēz International —Coolock, County Dublin
- Full-time
- Microsoft Excel
- Customer service
- English
13d
Investor Services Analyst
U.S. Bank National Association —Dublin, County Dublin
- €41,820–€49,200 a year
- Full-time
- Leaving certificate
- No degree
- Communication skills
11d
Financial Applications Project Lead
Zurich Insurance —Dublin, County Dublin
- Bachelor's degree
- No degree
- Budgeting
2h

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IT Support Analyst - Protection

Royal London -
Dublin, County Dublin

Apply Now

Job details

4 days ago

Benefits

Annual leave
Private medical insurance

Qualifications

Azure
SQL
Communication skills

Full job description

Job Description

IT Support Analyst - Protection

IT Support Analyst - Protectionㅤ

Grade A4

Dublin Hybrid

At Royal London Ireland, we're looking for an IT Support Analyst to join our Application Services team. This is an excellent opportunity for someone with strong application support experience who enjoys solving technical issues, working across teams and helping deliver reliable business-critical services.

About the Role

Reporting to the Protection Support Lead, you'll act as a technical subject matter expert, supporting Operations and the wider Change & Technology function. You'll help ensure the stability, performance and continuous improvement of key business applications while building a strong understanding of the systems and infrastructure that support them.

You'll investigate technical issues, support change initiatives and collaborate with stakeholders across the business to drive service improvements.

Key Responsibilities

Provide advanced support for business-critical applications.
Investigate, diagnose and resolve incidents and technical issues.
Monitor application performance and support service stability.
Build relationships with Operations teams to understand business processes and system usage.
Develop expertise in application functionality, integrations and data flows.
Maintain support documentation, known issue logs and knowledge materials.
Build an understanding of application architecture, cloud environments and data integrations.
Work with infrastructure and platform teams to diagnose and resolve issues.
Support SQL-related investigations, validation and issue resolution.
Contribute to environment-level changes and technical improvements.
Identify root causes of recurring issues and implement long-term solutions.
Support project delivery, operational readiness and production releases.
Drive improvements to support processes and service delivery.

About You

We're looking for someone with strong technical capability, a proactive mindset and excellent problem-solving skills.

You'll ideally have:

Experience in application support, systems support or technical operations.
Strong SQL and data investigation skills.
Knowledge of cloud technologies, particularly Azure.
Experience troubleshooting across application, database and infrastructure layers.
A structured and analytical approach to problem-solving.
Strong attention to detail and ownership of issues through to resolution.
Excellent communication skills and the ability to work with both technical and non-technical stakeholders.

What We Offer

Exposure to business-critical applications and technologies.
Experience working across a broad technology estate and Azure platforms.
Ongoing learning and development opportunities.
A collaborative and inclusive environment.
Career development opportunities within Application Services, Technology and Business Analysis.

ㅤ

Dublin | Hybrid Working

About the Role

You'll investigate technical issues, support change initiatives and collaborate with stakeholders across the business to drive service improvements.

Key Responsibilities

Provide advanced support for business-critical applications.
Investigate, diagnose and resolve incidents and technical issues.
Monitor application performance and support service stability.
Build relationships with Operations teams to understand business processes and system usage.
Develop expertise in application functionality, integrations and data flows.
Maintain support documentation, known issue logs and knowledge materials.
Build an understanding of application architecture, cloud environments and data integrations.
Work with infrastructure and platform teams to diagnose and resolve issues.
Support SQL-related investigations, validation and issue resolution.
Contribute to environment-level changes and technical improvements.
Identify root causes of recurring issues and implement long-term solutions.
Support project delivery, operational readiness and production releases.
Drive improvements to support processes and service delivery.

About You

We're looking for someone with strong technical capability, a proactive mindset and excellent problem-solving skills.

You'll ideally have:

Experience in application support, systems support or technical operations.
Strong SQL and data investigation skills.
Knowledge of cloud technologies, particularly Azure.
Experience troubleshooting across application, database and infrastructure layers.
A structured and analytical approach to problem-solving.
Strong attention to detail and ownership of issues through to resolution.
Excellent communication skills and the ability to work with both technical and non-technical stakeholders.

What We Offer

Exposure to business-critical applications and technologies.
Experience working across a broad technology estate and Azure platforms.
Ongoing learning and development opportunities.
A collaborative and inclusive environment.
Career development opportunities within Application Services, Technology and Business Analysis.

ㅤ

About Royal London Ireland

Based in St Stephen’s Green in Dublin, Royal London Ireland is a fully owned subsidiary of the Royal London Mutual Insurance Society Limited, the largest mutual life, pensions, and investment company in the UK. We are authorised by the Central Bank of Ireland and provide protection products through Financial Brokers across Ireland. Our excellent customer service and mutual mindset means we take a longer-term view and focus on providing best customer outcomes.

Our culture is welcoming and friendly; we aim to make you always feel included. We encourage applications from those who may be on extended career break or from different work sectors and seeking to move into financial services. We are open to discussing flexible work arrangements.

Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve.

We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance. You can see all our benefits here - Our Benefits

Inclusion, diversity and belonging

We’re an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected – whatever their background.

Apply Now

Refine Your Search

it service process analyst jobs in dublin, d

IT Support Analyst - Protection

IT Systems Engineer

Security Operations Analyst – Daily Rate Contract – Dublin

Data Engineer

Sr Information Security Analyst

Business Analyst - Trade Finance / Contingent Liabilities

Incident Response Senior Analyst - Dublin

Investment Grade Private Credit Portfolio Analyst

EHR Inpatient Build Team Member

EHR Ambulatory Team Lead

Financial Analyst

Financial Analyst

Software Engineer

Temp - TTR Technical Analyst - VP

Product Owner

Financial & Regulatory Reporting Senior Analyst

Cloud Security | Senior Associate | Cyber Security | Technology Consulting

Customer Development Executive

Investor Services Analyst

Financial Applications Project Lead

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