Find Systems engineer/linux systems engineer, managed Jobs in Cork, C

Product Support Engineer (Insider Threat Management)
Proofpoint —Cork, County Cork
- Full-time
- Computer Science
- Software troubleshooting
- Salesforce
3d
Director, Software Engineering (GPU, AI & Platform Software) - Cork, Ireland
Qualcomm —Cork, County Cork
- Doctoral degree
- Computer Science
- Engineering
- Employee stock purchase plan
4d
Lead Design Program Manager
Logitech —Cork, County Cork
- Full-time
- No degree
- AI
- Work from home
Senior Ecologist – Freshwater / Aquatic Specialist
Tetra Tech —Cork, County Cork
- Master's degree
Senior Electrical Engineer
PM Group —Cork, County Cork
- Project management
- Electrical Engineering
- Communication skills
Quality Manager
Eurofins Ireland Food Testing —Cork, County Cork
- Full-time
- Communication skills
- Free parking
- Annual leave
Quick apply
1d
BIM Manager
Sisk —Cork, County Cork
- Full-time
- AutoCAD
- Microsoft Office
- Communication skills
- Annual leave
10d
Building Maintenance Manager
Mezzino (Ireland) Ltd —Cork, County Cork
- €28,000–€33,000 a year
- Weekend availability
- Carpentry
- Customer service
- Maintenance
Quick apply
Electrical Lead
Sisk —Inishannon, County Cork
- Full-time
- Construction experience
- Electrical Engineering
- Leadership
- Annual leave
HR Operation Specialist
Catalyx —Cork, County Cork
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- No degree
Quick apply
11d
Director - Wealth Management (Cork)
Goodbody —Cork, County Cork
- Hybrid work
- No degree
- In-person
- Banking
10d
Retail Customer Assistant - Nights
Coastline Gaming —Cork, County Cork
- €16 an hour
- Part-time
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AVP - Custody Services
Citco —Cork, County Cork
- Full-time
- Microsoft Word
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Utilisation Review Nurse
AXA —Little Island, County Cork
- Hybrid work
- Clinic
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Senior EHS Advisor
PJ Hegarty & Sons —Cork, County Cork
- Full-time
- Microsoft Excel
- Microsoft Office
- No degree
Quick apply
Project Manager
Turner & Townsend —Cork, County Cork
- Full-time
- Project management
- No degree
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Quick apply
4d
CSA Quantity Surveyor (Belgium)
PM Group —Cork, County Cork
- Full-time
- English
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Contracts Manager
Sisk —Cork, County Cork
- Full-time
- Contracts
- In-person
- Communication skills
- Annual leave
3d
Health & Safety Manager
Sisk —Cork, County Cork
- Full-time
- Construction experience
- In-person
- Leadership
- Annual leave
Senior Contracts Manager
Sisk —Cork, County Cork
- Full-time
- Contracts
- In-person
- Communication skills
- Annual leave

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Product Support Engineer (Insider Threat Management)

Proofpoint -
Cork, County Cork

Apply Now

Job details

Full-time
3 days ago

Qualifications

Microsoft Windows Server
System administration
Operating systems
Node.js
Computer Science
Software troubleshooting
XML
IIS
Salesforce
Windows
Technical support
Bash (Unix shell)
Analysis skills
Bachelor's degree
REST
Computer Engineering
Mobile device management
Mac OS
Linux
JSON
Communication skills
Python
PowerShell
Intune

Full job description

About Us:

Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.

How We Work:

At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values:

Bold in how we dream and innovate

Responsive to feedback, challenges and opportunities

Accountable for results and best in class outcomes

Visionary in future focused problem-solving

Exceptional in execution and impact

The Role

We are looking to hire a skilled Product Support Engineer to assist our customers with all technical issues around our products on the Insider Threat Management (ITM) Platform. This is a customer-facing role and as a core function, you will be required to respond to customer tickets and assist customers via phone, email, and chat and resolve technical support issues in this product area. This may include Software or application issues related to the product or the Operating System (OS) that the customer is using, diagnosing issues, Installation/Upgrades, and other related issues. You will be required to collaborate with Engineering, Product Management, and Escalation teams to ensure customer success. A top-class Technical Support Engineer who provides valuable assistance and support while maintaining strong customer relations.

Responsibilities:

Responding to technical support tickets and providing remote support to customers
Working with customers to diagnose and resolve issues within specific response guidelines.
Manage product escalations, function as a liaison between customers, and various levels of tiered support.
Installing/Upgrading software related to this product area.
Diagnosing and troubleshooting the ticket issues that can be related to software, networking, and hardware.
Documenting work in the ticketing system (Salesforce experience preferred)
Act as Subject Matter Expert in required technology area
Document technical inquiries. Develop and review content for knowledge sharing for both internal purposes and customer facing platforms.
Ability to think “out-of-the-box” and develop creative solutions to address clients’ requirements

Requirements for the role:

3+ years of experience in Technical Support, Product Support, Customer Engineering, or a similar customer-facing technical role.
Strong ability to read and analyze XML and JSON data, interpret API requests and responses, and troubleshoot issues involving REST APIs.
Experience analyzing applications, browser developer tools, endpoint telemetry, system logs, and regular expressions (regex) to diagnose and resolve complex technical issues.
Strong hands-on experience supporting and troubleshooting macOS environments is required.
- Experience deploying and managing macOS devices using MDM solutions such as Microsoft Intune or Jamf Pro.
Solid understanding of operating systems, web services, and networking fundamentals.
Knowledge of hardware platforms and networking technologies.
Demonstrated ability to troubleshoot complex software, hardware, and system integration issues.
Strong technical diagnostic, analytical, and problem-solving skills.
Excellent written and verbal communication skills, with the ability to communicate effectively with both technical and non-technical audiences.
Experience administering and troubleshooting Microsoft Windows environments is highly desirable.
Experience with Linux system administration, including system and network configuration, software installation, troubleshooting, and scripting (Bash, PowerShell, or Python), is highly desirable.
Experience with one or more technologies in each of the following categories:
- Operating Systems: Windows 10/11, Windows Server 2016/2019/2022, Linux, macOS
- Web Technologies: IIS, Node.js, JSON, REST APIs, and web services
Bachelor's degree in Computer Science, Computer Engineering, or a related technical discipline, or equivalent practical experience.
Soft Skills:
- Collaborative team player with customer centric mindset
- Quick learner with strong analytical skills
- Ability to prioritise multiple customer issues in a fast-paced environment
- Ability to communicate complex technical concepts to both technical and non-technical audiences

What You’ll Gain

Deep exposure to cybersecurity and Insider Threat Management technologies.
Ownership of high-impact customer issues.
Continuous learning and professional development opportunities.

Why Proofpoint?

At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us:

Competitive compensation
Comprehensive benefits
Career success on your terms
Flexible work environment
Annual wellness and community outreach days
Always on recognition for your contributions
Global collaboration and networking opportunities

Our Culture:

Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone.

We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to [email protected].

How to Apply

Interested? Submit your application along with any supporting information- we can’t wait to hear from you!

Apply Now

Refine Your Search

systems engineer/linux systems engineer, managed jobs in cork, c

Product Support Engineer (Insider Threat Management)

Director, Software Engineering (GPU, AI & Platform Software) - Cork, Ireland

Lead Design Program Manager

Senior Ecologist – Freshwater / Aquatic Specialist

Senior Electrical Engineer

Quality Manager

BIM Manager

Building Maintenance Manager

Electrical Lead

HR Operation Specialist

Director - Wealth Management (Cork)

Retail Customer Assistant - Nights

AVP - Custody Services

Utilisation Review Nurse

Senior EHS Advisor

Project Manager

CSA Quantity Surveyor (Belgium)

Contracts Manager

Health & Safety Manager

Senior Contracts Manager

I want to receive the latest job alerts for systems engineer/linux systems engineer, managed in cork, c

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