Find Onsite support engineer Jobs in Dublin, D

Desktop Support Engineer
Teleperformance —Dublin, County Dublin
- Management
- Customer service
- Windows
Junior IT Operations Engineer
Distilled —Dublin, County Dublin
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- Windows
- Life insurance
Quick apply
Japanese Speaking Technical Support Engineer
Dell Technologies —Dublin, County Dublin
- Full-time
- Customer service
- English
- Continuous improvement
Senior Penetration Tester
Integrity360 —Dublin, County Dublin
- Hybrid work
- Computer Science
- Windows
- Java
Quick apply
Electrical Apprentice - Field Service Engineer
ABB Limited —DUBLIN 18, County Dublin
- Overtime
- Maintenance
- Microsoft Office
- Leaving certificate
- Annual leave
Quick apply
Senior TechOps Engineer
Uniphar PLC —DUBLIN 24, County Dublin
- Full-time
- Azure
- Computer Science
- Windows
Quick apply
Electrical Contracts Manager
Johnson Controls —Dublin, County Dublin
- Full-time
- System design
- Contracts
- Construction experience
Advisory Presales Solution Consultant - Ireland
ServiceNow —DUBLIN 2, County Dublin
- Full-time
- Sales
- Marketing
- English
Quick apply
Senior Software Engineer / Web Developer (AEM)
PlayStation Global —Dublin, County Dublin
- €87,800–€131,800 a year
- Computer Science
- Java
- Master's degree
Quick apply
Senior Data Engineer
Keyrock —Dublin, County Dublin
- Full-time
- Remote
- System design
- SQL
- No degree
Maintenance Engineer (m/w/d)
EBARA Precision Machinery Europe GmbH —Leixlip, County Kildare
- Weekend availability
- Software troubleshooting
- Bachelor's degree
- No degree
Quick apply
General Operative - Shift
SWARCO Group —Dublin, County Dublin
- €42,000–€45,000 a year
- Full-time
- No degree
- Construction experience
- Mechanical knowledge
Senior Building Services Engineer – Modular Data Centre Solutions
Johnson Controls —Dublin, County Dublin
- Full-time
- Engineering
- Leadership
- Communication skills
SIM Engineer II
Cubic³ —Dublin, County Dublin
- Full-time
- Hybrid work
- Engineering
- Java
- SQL
Senior Software Engineer / Web Developer (AEM)
Sony Interactive Entertainment —Dublin, County Dublin
- €87,800–€131,800 a year
- Hybrid work
- Computer Science
- Java
- Master's degree
- Wellness program
- Annual leave
Site Representative
SYSTRA —Dublin, County Dublin
- Supervising experience
- No degree
- Contracts
Software Engineer (AEM)
PlayStation Global —Dublin, County Dublin
- €69,500–€104,300 a year
- Computer Science
- Java
- Master's degree
Quick apply
Senior Engineer I&C
Exyte GmbH —Leixlip, County Kildare
- Engineering
- System design
- Bachelor's degree
Asset Management Utilities Engineering Technician(Plumber)
DAA —Dublin, County Dublin
- Full-time
- Microsoft Office
- Plumbing
- No degree
QA Test Automation Engineer – Dublin – Contract
Hadfield Green —DUBLIN 2, County Dublin
- Hybrid work

I want to receive the latest job alerts for onsite support engineer in dublin, d

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

onsite support engineer jobs near dublin, d

Data Engineer jobs in Dublin, County Dublin

General Operative jobs in Dublin, County Dublin

Asset Manager jobs in Dublin, County Dublin

Senior Software Engineer jobs in Dublin, County Dublin

Desktop Support Technician jobs in Dublin, County Dublin

Junior IT Engineer jobs in Dublin, County Dublin

Technical Support Engineer jobs in Dublin, County Dublin

Contract Manager jobs in Dublin, County Dublin

Software Engineer jobs in Dublin, County Dublin

Maintenance Engineer jobs in Port Laoise, County Laois

Maintenance Engineer jobs in Dublin, County Dublin

Maintenance Engineer jobs in Kilkenny, County Kilkenny

Gardening, Maintenance jobs in Galway, County Galway

Engineer jobs in County Galway

Caretaker, Maintenance jobs in County Kerry

Maintenance Engineer jobs in Cork, County Cork

Senior Marketing Executive jobs in County Dublin

Senior Engineer jobs in Sligo, County Sligo

Senior Engineer jobs in Galway, County Galway

Chemical Engineer jobs in County Cork

Desktop Support Engineer

Teleperformance -
Dublin, County Dublin

Apply Now

Job details

Permanent

Qualifications

Telephony
Management
Customer service
Windows
Microsoft Office
Continuous improvement
Communications
Communication skills

Full job description

Overview

Job Type: Permanent

Location: Dublin

Hours: -37.5 Hours per week.

Out of hours work may be required.

About us

Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We’ve been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world’s population.

We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work® in various countries, including the UK, and was included in Forbes’ 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global’s Global Best Employers™ Program.

We are an equal opportunities employer and we welcome applications from all suitably qualified persons.

About the Role

As a Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely.

General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role.

Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion.

Duties

Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users
Software deployment and updates for all devices used in the estate
Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries
Support and triage of major incident impacting business productivity and ability to maintain client KPIs
Gather and submit evidence in relation to quarterly and annual security policies, and external audits
Identifying business risks and ensuring adherence to internal and external security requirements
Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer

Requirements

Ability to attain CTC and SC clearance as per UK government requirements.
Ability to maintain a high degree of customer service for all support queries.
Proven track record of close attention to Service Level Agreements (SLA’s) and setting a clear expectation to the customer.
Proactive approach, ability to prioritise and manage own workload.
Ability to solve complex problems & participate in continuous improvement.
Excellent oral and written communication skills.
Keen attention to detail.
Ability to relate to others in a positive manner. Strong team focus.
Experience with MS Office Packages

Skills and Experience (advantageous)

Experience and/or Qualifications in an IT field
Experience with Windows 10 & 11
Experience working with VDI solutions
Experience with Cisco Networking desirable.
Experience with MECM for software deployment, OS build and patch management
Experience of managing and implementing Group Policy in an enterprise environment.
Experience with Anti Virus software and managing cyber security threats
Experience working with O365 products and services
Working experience of ITIL and/or ISO270001 processes and procedures.
Proactive approach, ability to prioritise and manage own workload
Ability to solve complex problems & participate in continuous improvement.

Apply Now

Refine Your Search

onsite support engineer jobs in dublin, d

Desktop Support Engineer

Junior IT Operations Engineer

Japanese Speaking Technical Support Engineer

Senior Penetration Tester

Electrical Apprentice - Field Service Engineer

Senior TechOps Engineer

Electrical Contracts Manager

Advisory Presales Solution Consultant - Ireland

Senior Software Engineer / Web Developer (AEM)

Senior Data Engineer

Maintenance Engineer (m/w/d)

General Operative - Shift

Senior Building Services Engineer – Modular Data Centre Solutions

SIM Engineer II

Senior Software Engineer / Web Developer (AEM)

Site Representative

Software Engineer (AEM)

Senior Engineer I&C

Asset Management Utilities Engineering Technician(Plumber)

QA Test Automation Engineer – Dublin – Contract

I want to receive the latest job alerts for onsite support engineer in dublin, d

Related Searches

Explore jobs in more locations

Overview

Jobseeker tools

Employer Tools

Browse

Stay Connected