Job Description: EXL (NASDAQ: EXLS) is a global data and artificial intelligence ("AI") company that offers services and solutions to reinvent client business models, drive better outcomes and unlock growth with speed. EXL harnesses the power of data, AI, and deep industry knowledge to transform businesses, including the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect.
We are headquartered in New York and have more than 60,000 employees spanning six continents. For more information, visit www.exlservice.com .
Role Title: Digital AI Solution Architect
BU/Segment: Digital
Location: Dublin, Republic of Ireland (Flexible hybrid working)
Employment Type: Permanent
As part of your duties, you will be responsible for:
- Design, document and govern state-of-the-art agentic solutions and platforms leveraging services available in AWS, Azure and GCP as well as 3rd party agentic frameworks and tools such as NVIDIA Nemo, Langsmith, Langfuse and Temporal.
- Provide reusable blueprints, documentation and guidelines to drive excellence and consistency in our solutions across engineering teams and collateral for our sales teams.
- Ensure all development follows EXL Digital’s engineering best practices
- Contribute to the digital AI Solution strategy for the target industry segments
- Support solutioning during the pre-sales cycle, translating business requirements into a credible agentic solutions by providing the technical approach, architecture and delivery plan
- Provide hands-on technical guidance to prospective clients on solution feasibility, risks, integration approach and scalability ahead of contract signature
- Foster deep relationships with technical stakeholders at our top clients by demonstrating insight and thought leadership on application of digital in their context to help them meet their business goals
- Work with teams across the business to generate innovative AI solution opportunities
- Drive innovation across digital engineering around AI
Qualifications and experience we consider to be essential for the role:
- 8+ yrs of proven track record in architecting AI solutions
- At least 6 years of experience programming with Python, React, Java, or other programming languages
- Solution architecture (features, functionalities, upstream & downstream impact on the AI workflow)
- Technical architecture (data flow, technologies, how they interact and integrate, technology selection, scalability, security)
- Agentic Architecture (Multi-agent orchestration, intelligent routing, state management, evaluation, cost and performance optimization)
- Strong expertise in AWS or Azure
- Demonstrated experience in working with both senior business and technology stakeholders
Familiarity with building large-scale AI products or platforms for NLP, speech, computer vision, or recommendation systems serving millions of users
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Skills and Personal attributes we would like to have:
- Have deep expertise with full stack application and solution development and engineering best practices
- Experience architecting AI agentic solutions that use well-managed core APIs and SDKs to access LLMs and foundational models
- Solutioning and engineering skills in one of the primary Cloud hyper-scalers with a preference for AWS or Azure skills
- Experience with Nvidia Nemo frameworks for model development and agentic solutions beneficial
- Cloud engineering skills including security and disaster recovery, storage, networking, virtualization, containerization, orchestration, Linux, web services, APIs, and DevOps
- Experience architecting, building and deploying AI solutions. Understanding of the primary services leveraged in building and deploying, at scale, cloud-native agentic applications and platforms
- Think innovatively and design and deliver client oriented digital AI solutions
- Lead conversations on digital AI solutions with senior technical leaders at our clients
- Be the trusted advisor to clients on the technical details of our AI solutions
- Skilled in collaborating cross-functionally with geo-distributed stakeholders
Comfortable presenting to stakeholders both internally and external
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As part of a leading global Data and AI company, you can look forward to:
- A competitive salary with a generous bonus, private healthcare, life assurance at 4 x your annual salary, income protection insurance, and a rewarding pension.
- At EXL , we are committed to providing our employees with the tools and resources they need to succeed and excel in their careers. We offer a wide range of professional and personal development opportunities. We also support a range of learning initiatives that allow our employees to build on their existing skills and knowledge. From online courses to seminars and workshops, our employees have the opportunity to enhance their skills and stay up to date with the latest trends and technologies.
- As an Equal Opportunity Employer, EXL is committed to diversity. Our company does not discriminate based on race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, age, or disability status.
- At EXL , we offer a flexible hybrid working model that allows employees to live a balanced, healthy lifestyle while strengthening our culture of collaboration.
To be considered for this role, you must already be eligible to work in the Republic of Ireland.
