Find Onsite support engineer Jobs in Dublin, D

Japanese Speaking Technical Support Engineer
Dell Technologies —Dublin, County Dublin
- Full-time
- Customer service
- English
- Continuous improvement
WPM C4 IR Module Engineer
Intel —Leixlip, County Kildare
- €49,300–€92,600 a year
- Full-time
- Hybrid work
- Data analysis skills
- Master's degree
- SQL
- Annual leave
Sr. Tech Infra Program Manager , Deployment Technology Integration - Support Managed Deployment
Amazon Ireland Support Services Limited - A94 —Dublin, County Dublin
- Full-time
- Computer Science
- Bachelor's degree
- IT
Network Cabling Quality Technician
Amazon Data Services Ireland Limited - A65 —Dublin, County Dublin
- Full-time
- AWS
- Communication skills
Sr.Manufacturing Engineer - OnSite, Hardware Engineering - Manufacturing
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Master's degree
- AWS
- Project management
SIM Engineer I
Cubic³ —Dublin, County Dublin
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Java
7h
Network Infrastructure Construction Quality Program Manager
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Windows
8d
Health and Safety Manager , Data Center Health and Safety
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Excel
- SQL
- AWS
Senior Software Engineer / Web Developer (AEM)
PlayStation Global —Dublin, County Dublin
- €87,800–€131,800 a year
- Computer Science
- Java
- Master's degree
Quick apply
Project Engineer
West Pharmaceutical Services —Dublin, County Dublin
- €51,040–€64,960 a year
- Overtime
- Engineering
- Microsoft Office
- Project management
3d
Lead Software Engineer
Mastercard —Dublin, County Dublin
- Full-time
- Azure
- Oracle
- Computer Science
Senior Network Engineer
Abbott Laboratories —Dublin, County Dublin
- Full-time
- Computer Science
- Bachelor's degree
- No degree
2h
Strategic/Development Industrial Engineer
Intel —Leixlip, County Kildare
- €59,200–€111,300 a year
- Full-time
- Bachelor's degree
- In-person
- Leadership
Senior Security Engineer
Cubic³ —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Computer Science
- Windows
Advisory Presales Solution Consultant - Ireland
ServiceNow —DUBLIN 2, County Dublin
- Full-time
- Sales
- Marketing
- English
Quick apply
Senior Engineer I&C
Exyte GmbH —Leixlip, County Kildare
- Engineering
- System design
- Bachelor's degree
Maintenance Engineer (m/w/d)
EBARA Precision Machinery Europe GmbH —Leixlip, County Kildare
- Weekend availability
- Software troubleshooting
- Bachelor's degree
- No degree
Quick apply
Process Design Engineer – BIM
Jacobs —Dublin, County Dublin
- Full-time
- System design
- Construction experience
- Communication skills
6d
Senior Platform Engineer
Autodesk —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- DevOps
Lead Cloud Engineer
Elwood Roberts —Dublin, County Dublin
- €400–€450 a day
- Full-time
- DevOps
- AWS
- Agile
Quick apply

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Japanese Speaking Technical Support Engineer

Dell Technologies -
Dublin, County Dublin

Apply Now

Job details

Full-time

Qualifications

Customer service
English
Japanese
Continuous improvement
IT support
Unity
Communication skills

Full job description

(R286575) Japanese-Speaking Technical Support Engineer - 2 Openings

Location: Dublin or Cork (Onsite)

At Dell Technologies, world-class service doesn’t end when a customer purchases our innovative products. Our Technical Support team is there for them whenever they need help – by phone or email, online and on social media. No matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we’ll analyze it, identify the cause, recommend a solution and document the problem.

Join us to do the best work of your career and make a profound social impact as a Japanese-speaking Technical Support Engineer on our Technical Support Team in Cork or Dublin.

What you’ll achieve
As a Technical Support Engineer, you will resolve complex technical issues in a fast-paced, customer critical environment, working on improving processes, standards and strategies to perfect our Support Services.

You will:

Resolve issues while working closely with multi-functional teams. Troubleshoot and resolve complex hardware and software issues using diagnostic tools and technical expertise
Act as a customer advocate, communicating clear action plans and driving timely escalations.
Collaborate cross‑functionally with field, engineering, and local Japan teams, including during critical events.
Manage case priorities, maintain accurate documentation, and ensure consistent, closed‑loop communication.
Contribute to knowledge creation, and support continuous improvement of support processes.

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

Native‑level Japanese proficiency (spoken and written), plus strong English communication skills (spoken and written)
Ability to perform technical troubleshooting to identify issues and support resolution using diagnostic tools and technical knowledge
Ability to work under pressure with a strong customer focus and service mindset. Effective interpersonal and presentation skills for customer‑facing communication
Solid escalation judgment and ability to collaborate across teams to resolve issues. Solid previous experience in a customer service or customer‑facing support role
2+ years of Japanese customer support experience as an IT Infrastructure Support Engineer

Desirable Requirements

Relevant technical certifications such as ISM v5, PowerStore/Unity Associate
PowerEdge Associate (LPIC‑1 or VCP‑DCV preferred)

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Application closing date: Apply today!

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

Apply Now

Refine Your Search

onsite support engineer jobs in dublin, d

Japanese Speaking Technical Support Engineer

WPM C4 IR Module Engineer

Sr. Tech Infra Program Manager , Deployment Technology Integration - Support Managed Deployment

Network Cabling Quality Technician

Sr.Manufacturing Engineer - OnSite, Hardware Engineering - Manufacturing

SIM Engineer I

Network Infrastructure Construction Quality Program Manager

Health and Safety Manager , Data Center Health and Safety

Senior Software Engineer / Web Developer (AEM)

Project Engineer

Lead Software Engineer

Senior Network Engineer

Strategic/Development Industrial Engineer

Senior Security Engineer

Advisory Presales Solution Consultant - Ireland

Senior Engineer I&C

Maintenance Engineer (m/w/d)

Process Design Engineer – BIM

Senior Platform Engineer

Lead Cloud Engineer

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