Find Technical architect / architect (advanced technology) Jobs in Dublin, D

Enterprise Customer Success Manager - Benelux
Trustpilot —Dublin, County Dublin
- English
- Communication skills
- Marketing
- Employee assistance program
Senior Data Analyst, Healthcare Economics
Optum —Dublin, County Dublin
- Full-time
- Azure
- Research
- SQL
Site Reliability Engineer - Foundation Team
Global-e —Dublin, County Dublin
- Full-time
- DevOps
- AWS
- Budgeting
Quick apply
Electrical Engineer
Mercury Engineering —Dublin, County Dublin
- Construction experience
Associate Director - Privacy
Grant Thornton —Dublin, County Dublin
- Full-time
- Azure
- Master's degree
- AI
Architect
Mercury Engineering —Dublin, County Dublin
- No degree
- Construction experience
Engineering Manager
Ethyca —Dublin, County Dublin
- Full-time
- AWS
- AI
- Leadership
Quick apply
Senior Mechanical Engineer
Mercury Engineering —Dublin, County Dublin
- Construction experience
9d
Senior Electrical Engineer
Mercury Engineering —Dublin, County Dublin
- Construction experience
9d
CSA Engineer
Mercury Engineering —Dublin, County Dublin
- Construction experience
Dynamics 365 Business Central Lead Consultant
BearingPoint Ireland —Dublin, County Dublin
- Hybrid work
- Sales
- Master's degree
- Analysis skills
Senior Solutions Architect
HubSpot —Dublin, County Dublin
- €67,200–€97,400 a year
- Remote
- Spanish
- Presentation skills
- Communication skills
Quick apply
12d
Principal Architect - ServiceNow/Cloud
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- Java
- AWS
- Leadership
2d
Senior Account Executive - AI Software Sales & professional services
MaxAccelerate —Dublin, County Dublin
- Full-time
- Remote
- Oracle
- Sales
- Salesforce
Quick apply
Principal Decision Scientist - Marketing
Pipedrive —Dublin, County Dublin
- Full-time
- Hybrid work
- English
- SQL
- Mentoring
- Relocation assistance
- Annual leave
Quick apply
2d
Senior Business Value Engineer - EMEA
New Relic —Dublin, County Dublin
- Hybrid work
- Spanish
- Master's degree
- No degree
Senior Security Engineer
Cubic³ —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Computer Science
- Windows
Electrical Design Engineer
Mercury Engineering —Blanchardstown, County Dublin
- Construction experience
ASIC Design/Verification, Architect
Synopsys —Dublin, County Dublin
- Analysis skills
- Communication skills
Sr. Director & Head of Architecture
G-P —Dublin, County Dublin
- €160,800–€201,000 a year
- Full-time
- Remote
- Computer Science
- Master's degree
- AWS
Quick apply

I want to receive the latest job alerts for technical architect / architect (advanced technology) in dublin, d

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical architect / architect (advanced technology) jobs near dublin, d

Devops Engineer jobs in Dublin, County Dublin

Senior Security Engineer jobs in Dublin, County Dublin

Electrical Engineer jobs in Dublin, County Dublin

Customer Success Manager jobs in Dublin, County Dublin

Senior Data Analyst jobs in Dublin, County Dublin

Senior Account Executive jobs in Dublin, County Dublin

Senior Solution Architect jobs in Dublin, County Dublin

Architect jobs in Dublin, County Dublin

Principal Scientist jobs in Dublin, County Dublin

Senior Mechanical Engineer jobs in Dublin, County Dublin

Senior Electrical Engineer jobs in Dublin, County Dublin

Director Of Technology jobs in Dublin, County Dublin

Design Verification Engineer jobs in Dublin, County Dublin

Customer Service Representative jobs in Dublin, County Dublin

Landscape Architect jobs in Dublin, County Dublin

Principal Engineer jobs in Dublin, County Dublin

Devops Engineer jobs in Galway, County Galway

Junior Cloud Engineer jobs in Dublin, County Dublin

Energy Engineer jobs in Dublin, County Dublin

Senior Marketing Executive jobs in County Dublin

Enterprise Customer Success Manager - Benelux

Trustpilot -
Dublin, County Dublin

Apply Now

Job details

Benefits

Employee assistance program

Qualifications

English
SaaS
Account management
Communication skills
Marketing
Dutch

Full job description

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!

As an Enterprise Customer Success Manager, you are the ultimate value owner and strategic partner for Trustpilot's highest-tier, most complex accounts for the Benelux market. This role is based in our Amsterdam office, where our Dutch team is located onsite.

In this role, you move beyond tactical management to become a trusted advisor, ensuring that Trustpilot is deeply embedded in the customer's long-term business strategy and digital ecosystem.Your mission is to architect success for your portfolio - from onboarding and adoption to measurable results and advocacy - by translating complex business challenges into measurable product value. You are responsible for driving high-impact adoption and securing long-term retention through executive-level partnership and a deep understanding of the digital landscape.

What you'll be doing:

Lead high-stakes, post-sale alignment and executive onboarding for high-tier accounts. You ensure a smooth handover from New Business and a strong foundation for adoption, while establishing a multi-level relationship map that secures strategic buy-in from the outset.
Proactively translate technical usage data into compelling ROI narratives. You understand and demonstrate how Trustpilot influences every stage of the digital marketing funnel from driving top-of-funnel traffic to increasing bottom-of-funnel conversion and long-term brand advocacy.
Achieve high Gross Renewal Rate (GRR) by maintaining customer health and addressing risks proactively.
Own customer health, proactively identifying risks and executing recovery actions to maintain high GRR.
Own the holistic health of your portfolio. You don't just execute playbooks; you design bespoke success plans to mitigate complex churn risks and identify strategic growth opportunities.
Drive customer satisfaction and advocacy, achieving strong Net Promoter Score (NPS) results across your portfolio.
Serve as the primary executive contact for high-tier accounts, bridging the gap between customer business needs and Trustpilot's Leadership; you will diagnose complex product value or onboarding issues while strategically triaging commercial matters to Account Managers to ensure a seamless partnership.
Synthesize high-tier customer needs into structured insights that inform our global product roadmap, ensuring Trustpilot evolves alongside the most sophisticated players in the market.
You identify systemic bottlenecks in the CS workflow and propose global improvements that elevate the performance of the entire CS organization.

Who you are:

Fluent in Dutch/Flemish and proficient in English.
You have strong experience in Customer Success or Account Management in a SaaS or technology environment.
A good understanding of the digital advertising/search marketing industry – preferred.
Proven ability to drive product adoption, customer satisfaction (NPS), and retention results through strategic intervention.
You have a solution-seeking mindset and demonstrate high agency while proactively optimize internal workflows to maintain team momentum.
You bring strong communication and relationship-building skills across multiple stakeholder levels.
A genuine passion for helping customers succeed and seeing measurable business impact.
Advanced proficiency in data interpretation; identifies and acts upon complex trends to secure portfolio health and growth.
You are ready to act as a thought leader and are a collaborative team player who enjoys working with Account Managers, Product, and Marketing.
Exceptional organisation skills within high-volume settings; focuses energy on systemic value and long-term results.

What's in it for you:

Competitive compensation package + bonus
20 holiday days plus 5 extra holiday days after one year of employment
2 (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
Rich learning and development opportunities supported through the Trustpilot Academy and Blinkist
Full access to Headspace, a popular mindfulness app-based service designed to promote positive mental health and access to a 24/7 Employee Assistance Plan
A friendly, fun and small office with Nintendo switch, a popcorn machine, coffee machine and tea with a mini ping pong table
Commuter allowance

Still not sure?

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences along with how you will contribute to our working culture. Even if you don't feel you meet all the requirements, we'd still really like to hear from you!

#LI-JS1

About us

Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.

Today, we have more than 350 million reviews and 60 million monthly active users across the globe, with 149 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 1000 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.

We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh –– it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas.

Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go.

Join us at the heart of trust.

Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.

If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team ([email protected]) quoting the role you wish to apply for.

Apply Now

Refine Your Search

technical architect / architect (advanced technology) jobs in dublin, d

Enterprise Customer Success Manager - Benelux

Senior Data Analyst, Healthcare Economics

Site Reliability Engineer - Foundation Team

Electrical Engineer

Associate Director - Privacy

Architect

Engineering Manager

Senior Mechanical Engineer

Senior Electrical Engineer

CSA Engineer

Dynamics 365 Business Central Lead Consultant

Senior Solutions Architect

Principal Architect - ServiceNow/Cloud

Senior Account Executive - AI Software Sales & professional services

Principal Decision Scientist - Marketing

Senior Business Value Engineer - EMEA

Senior Security Engineer

Electrical Design Engineer

ASIC Design/Verification, Architect

Sr. Director & Head of Architecture

I want to receive the latest job alerts for technical architect / architect (advanced technology) in dublin, d

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected