Find It Jobs in Oldtown, D

IT Support Analyst - Protection
Royal London —Dublin, County Dublin
- Hybrid work
- Azure
- SQL
- Communication skills
- Annual leave
4d
Procurement Professional - IT Software
BT —Dublin, County Dublin
- Hybrid work
- Continuous improvement
- Annual leave
6d
Technical Support Engineer
Kota —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- SQL
- No degree
- Annual leave
IT Service Engineer
Pluralsight —Dublin, County Dublin
- Full-time
- In-person
- Annual leave
15h
IT Support Analyst - Pensions
Royal London —Dublin, County Dublin
- Analysis skills
- Communication skills
- Annual leave
4d
Technical Support Engineer
New Relic —Dublin, County Dublin
- Hybrid work
- Azure
- Customer service
- DevOps
Senior Associate, IT, Network Engineer (Fixed Term Contract - 12 Month)
MUFG Investor Services —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- AWS
Quick apply
Sourcing Specialist - CST IT Sourcing
Verizon —Dublin, County Dublin
- Google Suite
- Data analysis skills
- Microsoft Office
4d
IT Graduate (12-month FTC)
Arthur Cox —DUBLIN 2, County Dublin
- Overtime
- Azure
- Computer Science
- Customer service
- Annual leave
Quick apply
14d
Information Security IT Operations Specialist
Skillnet Ireland —Dublin, County Dublin
- Full-time
- Hybrid work
- No degree
- AI
Quick apply
7d
Service Desk Administrator
Tomorrows World —DUBLIN 12, County Dublin
- €33,000–€36,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
Quick apply
2h
IT Associate
CBTax —Dublin, County Dublin
- Software troubleshooting
- IT
- Communication skills
Quick apply
Helpdesk Assistant Team Leader
Mitie —Dublin, County Dublin
- Full-time
- Microsoft Office
- Leadership
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
Senior D365 Business Systems Analyst
Kepak Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Management
- Agile
- Manufacturing
- Referral programme
Quick apply
Lecturer in IT Essentials
City Education Group —Dublin, County Dublin
- Part-time
- Computer Science
- No degree
- IT
1d
Japanese Speaking Technical Support Engineer
Dell Technologies —Dublin, County Dublin
- Full-time
- Customer service
- English
- Continuous improvement
Information Systems - Lecturer
City Education Group —Dublin, County Dublin
- Part-time
- Microsoft Excel
- Bachelor's degree
- No degree
5d
Solution Architect, SaaS & AI Enablement
Bluecrux —Dublin, County Dublin
- Weekend availability
- Hybrid work
- Computer Science
- Engineering
- Master's degree
Quick apply
Category Sourcing Expert - IT Category
Verizon —Dublin, County Dublin
- Google Suite
- Microsoft Office
- Master's degree
- Annual leave
- Employee assistance program
13d
Senior Network Engineer
Workhuman —Dublin, County Dublin
- Full-time
- Azure
- Analysis skills
- Mentoring
- Free parking
- Annual leave

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IT Support Analyst - Protection

Royal London -
Dublin, County Dublin

Apply Now

Job details

4 days ago

Benefits

Annual leave
Private medical insurance

Qualifications

Azure
SQL
Communication skills

Full job description

Job Description

IT Support Analyst - Protection

IT Support Analyst - Protectionㅤ

Grade A4

Dublin Hybrid

At Royal London Ireland, we're looking for an IT Support Analyst to join our Application Services team. This is an excellent opportunity for someone with strong application support experience who enjoys solving technical issues, working across teams and helping deliver reliable business-critical services.

About the Role

Reporting to the Protection Support Lead, you'll act as a technical subject matter expert, supporting Operations and the wider Change & Technology function. You'll help ensure the stability, performance and continuous improvement of key business applications while building a strong understanding of the systems and infrastructure that support them.

You'll investigate technical issues, support change initiatives and collaborate with stakeholders across the business to drive service improvements.

Key Responsibilities

Provide advanced support for business-critical applications.
Investigate, diagnose and resolve incidents and technical issues.
Monitor application performance and support service stability.
Build relationships with Operations teams to understand business processes and system usage.
Develop expertise in application functionality, integrations and data flows.
Maintain support documentation, known issue logs and knowledge materials.
Build an understanding of application architecture, cloud environments and data integrations.
Work with infrastructure and platform teams to diagnose and resolve issues.
Support SQL-related investigations, validation and issue resolution.
Contribute to environment-level changes and technical improvements.
Identify root causes of recurring issues and implement long-term solutions.
Support project delivery, operational readiness and production releases.
Drive improvements to support processes and service delivery.

About You

We're looking for someone with strong technical capability, a proactive mindset and excellent problem-solving skills.

You'll ideally have:

Experience in application support, systems support or technical operations.
Strong SQL and data investigation skills.
Knowledge of cloud technologies, particularly Azure.
Experience troubleshooting across application, database and infrastructure layers.
A structured and analytical approach to problem-solving.
Strong attention to detail and ownership of issues through to resolution.
Excellent communication skills and the ability to work with both technical and non-technical stakeholders.

What We Offer

Exposure to business-critical applications and technologies.
Experience working across a broad technology estate and Azure platforms.
Ongoing learning and development opportunities.
A collaborative and inclusive environment.
Career development opportunities within Application Services, Technology and Business Analysis.

ㅤ

Dublin | Hybrid Working

About the Role

You'll investigate technical issues, support change initiatives and collaborate with stakeholders across the business to drive service improvements.

Key Responsibilities

Provide advanced support for business-critical applications.
Investigate, diagnose and resolve incidents and technical issues.
Monitor application performance and support service stability.
Build relationships with Operations teams to understand business processes and system usage.
Develop expertise in application functionality, integrations and data flows.
Maintain support documentation, known issue logs and knowledge materials.
Build an understanding of application architecture, cloud environments and data integrations.
Work with infrastructure and platform teams to diagnose and resolve issues.
Support SQL-related investigations, validation and issue resolution.
Contribute to environment-level changes and technical improvements.
Identify root causes of recurring issues and implement long-term solutions.
Support project delivery, operational readiness and production releases.
Drive improvements to support processes and service delivery.

About You

We're looking for someone with strong technical capability, a proactive mindset and excellent problem-solving skills.

You'll ideally have:

Experience in application support, systems support or technical operations.
Strong SQL and data investigation skills.
Knowledge of cloud technologies, particularly Azure.
Experience troubleshooting across application, database and infrastructure layers.
A structured and analytical approach to problem-solving.
Strong attention to detail and ownership of issues through to resolution.
Excellent communication skills and the ability to work with both technical and non-technical stakeholders.

What We Offer

Exposure to business-critical applications and technologies.
Experience working across a broad technology estate and Azure platforms.
Ongoing learning and development opportunities.
A collaborative and inclusive environment.
Career development opportunities within Application Services, Technology and Business Analysis.

ㅤ

About Royal London Ireland

Based in St Stephen’s Green in Dublin, Royal London Ireland is a fully owned subsidiary of the Royal London Mutual Insurance Society Limited, the largest mutual life, pensions, and investment company in the UK. We are authorised by the Central Bank of Ireland and provide protection products through Financial Brokers across Ireland. Our excellent customer service and mutual mindset means we take a longer-term view and focus on providing best customer outcomes.

Our culture is welcoming and friendly; we aim to make you always feel included. We encourage applications from those who may be on extended career break or from different work sectors and seeking to move into financial services. We are open to discussing flexible work arrangements.

Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve.

We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance. You can see all our benefits here - Our Benefits

Inclusion, diversity and belonging

We’re an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected – whatever their background.

Apply Now

Refine Your Search

it jobs in oldtown, d

IT Support Analyst - Protection

Procurement Professional - IT Software

Technical Support Engineer

IT Service Engineer

IT Support Analyst - Pensions

Technical Support Engineer

Senior Associate, IT, Network Engineer (Fixed Term Contract - 12 Month)

Sourcing Specialist - CST IT Sourcing

IT Graduate (12-month FTC)

Information Security IT Operations Specialist

Service Desk Administrator

IT Associate

Helpdesk Assistant Team Leader

Senior D365 Business Systems Analyst

Lecturer in IT Essentials

Japanese Speaking Technical Support Engineer

Information Systems - Lecturer

Solution Architect, SaaS & AI Enablement

Category Sourcing Expert - IT Category

Senior Network Engineer

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