Find Customer support administrator Jobs in Leopardstown, D

Senior ICT Cloud & Security Engineer
PFH Technology Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Management
- Free parking
Quick apply
Cloud Security | Senior Associate | Cyber Security | Technology Consulting
PwC —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- Master's degree
Forward Deployed Engineer - Greek Speaker
Salesforce —Dublin, County Dublin
- Full-time
- Computer Science
- Salesforce
- DevOps
Business Development Manager
Uniserve (U K) Ltd —Dublin, County Dublin
- Full-time
- Sales
- Business development
- Referral programme
Quick apply
Senior Microsoft Security Engineer
Codec —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Oracle
- Windows
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Product Manager - Percona Monitoring and Management (Remote)
Percona —Dublin, County Dublin
- Full-time
- Remote
- English
- Linux
- AI
- Annual leave
3d
ServiceNow Architect
Uniphar PLC —DUBLIN 24, County Dublin
- Full-time
- JavaScript
- Scripting
- Communication skills
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Senior Engineer, Network Observability
CoreWeave Europe —Dublin, County Dublin
- On call
- Computer Science
- Bachelor's degree
- Linux
- Employee assistance program
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Senior Cloud & Kubernetes Engineer
InterSystems —Dublin, County Dublin
- Azure
- DevOps
- AWS
6d
Principal Cloud & Kubernetes Engineer
InterSystems —Dublin, County Dublin
- Azure
- DevOps
- AWS
6d
Lead Sales Engineering Specialist - Security
Fivetran —Dublin, County Dublin
- Full-time
- Remote
- Azure
- Java
- SQL
- Annual leave
- Sick pay
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Select Technology Group - Warehouse Operative
Select Tech Group —Lucan, County Dublin
- €29,432 a year
- Full-time
- Microsoft Excel
- Forklift
- Leaving certificate
- Employee assistance program
- Employee discount
Quick apply
1d
Data Platform Engineer
Verifone —Dublin, County Dublin
- On call
- Hybrid work
- DevOps
- AWS
- Scripting
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1d
Health & Safety Administrator
Uniphar Wholesale Limited —DUBLIN 24, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
9d

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Senior ICT Cloud & Security Engineer

PFH Technology Group -
Dublin, County Dublin

Quick apply

Job details

Permanent | Full-time

Benefits

Free parking
On-site parking

Qualifications

Azure
Management
Encryption
Japanese
Intune
Network security

Full job description

PFH Technology are currently looking for a Senior ICT Cloud & Security Engineer to join our growing team.

Location: Dublin City Centre

Hybrid: 3 days onsite, 2 days remote

Contract length: Permanent role

Weekly Hours: 35 hours

Note: Free parking onsite

This exciting new role will suit any Senior engineers with strong cybersecurity awareness, Azure management and knowledge of ITIL aligned best practices.

Responsibilities:

The ideal candidate will have at least 10-years’ experience in the following:

Configure and manage Microsoft Entra ID (Azure AD) for identity governance, conditional access, and MFA.
Implement Privileged Identity Management (PIM) and role-based access controls.
Deploy and manage Microsoft Intune for device compliance, application deployment, and endpoint configuration.
Configure & manage Microsoft Defender XDR solutions (Defender for Endpoint, Defender for Office 365 etc).
Monitor and respond to security alerts using Microsoft Sentinel and other SIEM tools.
Apply best practices for securing Azure resources, including network security groups, firewalls, and encryption.
Implement Zero Trust principles across identity, devices, and applications.
Lead investigations for security incidents and provide remediation strategies.
Maintain detailed documentation for configurations, policies, and procedures.
Must be able to show a high degree of awareness of cybersecurity best practices and concepts including phishing awareness, Identity and Access Management, Multifactor Authentication, Zero Trust Security Model, Purview especially Information Protection
Must have demonstrated experience of threat evaluation and security incident response
Must have exposure to and be able to demonstrate experience using an ITIL aligned Service desk and associated principles such as Incident and Service request management, Problem Management, Change Management, continual Service improvement etc.
Must be able to demonstrate excellent support & troubleshooting skills for Level 3 Incident Management aligned with ITIL best practices (Incident management, Service Request and Problem Management).

Duties:

Be willing and capable to work well within a team environment
Be able to clearly communicate technical solutions in a user friendly and professional manner demonstrating a customer service mind-set
Provide third line support for ICT Operations and other ICT Teams
Liaise with other ICT technical team specialists within the tenderer’s organisation to complete projects, (the response should clearly detail the areas where the tenderer has technical expertise).
Be able to follow Incident Management Process.
Create and update our Knowledge Management system, SOP’s, and Runbooks.
To contribute effectively to organisational and team processes and adhere to policies including but not limited to Data Protection and Information Security
Be responsible for ensuring the IT systems and applications are maintained to best practice.
Recognise system deficiencies and suggest effective solutions while complying with company policies and procedures.
Research current best practice technology solutions and translate them into our environment
To participate in Change Advisory Board (CAB) and Problem Management meetings and to share information with the support teams.
Be responsible for resolution of all tickets within agreed KPI timelines.
Carry out any other duties as required.

Education:

Must hold - Microsoft Certified: Azure Security Engineer Associate AZ-500 or SC-500

Must hold at least one of the following but all three would be advantageous:

Microsoft Certified: Security Operations Analyst Associate SC-200
Microsoft Certified: Identity and Access Administrator Associate SC-300
Microsoft Certified: Endpoint Administrator Associate MD-102

PFH Technology, owned by Ricoh – a Japanese based global ICT company, is a premier provider of end-to-end ICT solutions and a managed services portfolio scaling from SMEs to large Enterprise organisations. We have unrivalled vendor relationships. We can procure, design, deploy and support all your ICT needs. Our ISO certified Custodian™ Cloud Services and Custodian™ Managed Services provide the technology and expertise to mitigate risk and reduce your costs immediately. We have a nationwide network of over 750 dedicated professionals, ready to meet your ICT needs, with offices in Dublin, Cork and Galway.

We are an equal opportunity employer and value diversity at PFH. We do not discriminate on the basis of age, disability, civil or family status, gender, gender identity or expression, sexual orientation, race, religion, or any other legally protected status.

We are committed to ensuring that individuals with disabilities or access needs are provided with reasonable accommodation during the recruitment process, to perform essential job functions, and to access the full benefits of employment. Please contact us if you require accommodation at any stage.

IND1

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Refine Your Search

customer support administrator jobs in leopardstown, d

Senior ICT Cloud & Security Engineer

Cloud Security | Senior Associate | Cyber Security | Technology Consulting

Forward Deployed Engineer - Greek Speaker

Business Development Manager

Senior Microsoft Security Engineer

Product Manager - Percona Monitoring and Management (Remote)

ServiceNow Architect

Senior Engineer, Network Observability

Senior Cloud & Kubernetes Engineer

Principal Cloud & Kubernetes Engineer

Lead Sales Engineering Specialist - Security

Select Technology Group - Warehouse Operative

Data Platform Engineer

Health & Safety Administrator

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