Find Senior machine learning software development engineer, ai ops Jobs in Ireland

AI OPS & Automation Analyst
Planet —Galway, County Galway
- Full-time
- Hybrid work
- Hospitality
- Business
- Python
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Digital Cloud Solution Engineer Cloud & AI (Apps & AI) - Benelux Region
Microsoft —Dublin, County Dublin
- €50,500–€84,100 a year
- Full-time
- Azure
- Computer Science
- Sales
6d
Senior AI Security Automation Engineer, Vice President
State Street —Kilkenny, County Kilkenny
- Full-time
- Azure
- Computer Science
- Master's degree
13d
Applied Scientist, AI Ops Integration
Amazon EU SARL, Irish Branch —Dublin, County Dublin
- Full-time
- Doctoral degree
- Java
- Master's degree
12d
Software Developer, Scaled Ops AI Acceleration Team
Meta —Dublin, County Dublin
- Full-time
- Computer Science
- Data analysis skills
- Master's degree
9d
(HubSpot) Operations Systems Specialist
Franchise Empire —Remote
- Part-time
- Remote
Quick apply
Head of Transformation, CX & Operations
Holafly —Remote
- Full-time
- Remote
- Spanish
- SQL
- No degree
Quick apply
Advanced Engineer – Data Scientist
Yokohama TWS —County Limerick
- Computer Science
- Data analysis skills
- Research
6d
Lead Engineer - AI Agents
M-KOPA —Dublin, County Dublin
- Full-time
- Remote
- AI
- Leadership
Mid-Senior Golang Developer — Endpoint Agent
Edger HR Consulting —Remote
- Full-time
- Remote
- Azure
- Computer Science
- English
- Work from home
Quick apply
4d
Capacity Planning Manager, CDP EMEA
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Leadership
- Analytics
Senior Cloud Support Engineer
Crusoe —Dublin, County Dublin
- Full-time
- Azure
- Management
- Computer Science
Quick apply
Data Engineering Lead
Wibit Consulting & Services (WibitCS) —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- Java
Quick apply
Lead AI Developer
OpenText —Cork, County Cork
- Azure
- Computer Science
- DevOps
Product Manager
Siena AI —Dublin, County Dublin
- Full-time
- Remote
- Master's degree
- AI
Staff Engineer, Site Reliability
LearnUpon —Dublin, County Dublin
- On call
- AWS
- AI
- Annual leave
Senior Engineer, Network Observability
CoreWeave Europe —Dublin, County Dublin
- On call
- Computer Science
- Bachelor's degree
- Linux
- Employee assistance program
Quick apply
Advertising Operations (AdOps) & Programmatic Strategy Manager
Distilled —Dublin, County Dublin
- Full-time
- Hybrid work
- Analysis skills
- No degree
- Communication skills
Quick apply
4d
Staff Firmware Engineer
Analog Devices —Limerick, County Limerick
- Full-time
- Master's degree
- Analysis skills
- C++
Engineering Manager
Learnosity —Dublin, County Dublin
- Full-time
- Hybrid work
- Computer Science
- Master's degree
- AWS
- Annual leave
- Employee assistance program
Quick apply

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AI OPS & Automation Analyst

Planet -
Galway, County Galway

Apply Now

Job details

Full-time
13 days ago

Qualifications

Jira
Hospitality
IT support
Business
Python
PowerShell
Analytics

Full job description

remote type

Hybrid

locations

Galway - Ireland

time type

Full time

posted on

Posted 12 Days Ago

job requisition id

JR11881

About Us

Planet is a leading technology company transforming payments by putting customer experience first. We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services for merchants in the Retail and Hospitality sectors worldwide.

In recent years, we have experienced significant growth, expanding our services and global presence.

With strong private equity investors, Advent International and Eurazeo, we have the financial capital and expertise to grow our capabilities and reach through acquisitions.

Our mission is to create a world of connected commerce where payments are simple, secure, and seamless, enabling our partners to deliver exceptional experiences to their customers.

Role Overview:

This role drives automation, self-healing, and AI across Planet’s digital workplace. Day to day, you will build proactive remediations in Nexthink, tune the IT virtual assistant, and automate workflows across the endpoint, identity, and collaboration estate - shifting support left, deflecting tickets, and improving the digital employee experience.

What you will do:

Self-healing & DEX — Build proactive remediations and self-healing in Nexthink; monitor and improve digital employee experience (DEX) scores.

Virtual assistant — Tune and extend the IT virtual assistant / chatbot - intents, flows, and integrations - to deflect and resolve contacts.

Automation engineering — Automate repetitive operational tasks and remediations with PowerShell, Python, and the Microsoft Graph API.

Workflow orchestration — Build workflows and integrations (Power Automate, Logic Apps, ITSM automation) across the digital workplace.

AIOps & proactive ops — Use telemetry and analytics to detect and resolve issues before they impact users.

Ticket deflection — Identify high-volume, repetitive demand and automate it to reduce tickets and manual effort.

Governance & safety — Ensure automations and AI are secure, governed, and compliant with PCI DSS and Planet policy.

Collaboration — Partner with L1-L3 teams to turn recurring problems into automated fixes and shift-left content.

Measurement & improvement — Measure automation impact (deflection, MTTR, DEX) and continuously improve.

Success Measures

Measurable ticket deflection and reduced manual effort through Nexthink self-healing and virtual-assistant tuning, with improving digital employee experience (DEX) scores across the estate.

Who you are:

Hands-on experience with Nexthink (or a similar DEX platform) - remote actions, self-healing, and analytics.

Experience tuning a virtual assistant / chatbot for IT support (intents, flows, integrations).

Strong scripting and automation - PowerShell and Python.

Experience with the Microsoft Graph API and workflow tools (Power Automate, Logic Apps).

Understanding of AIOps and proactive, data-driven operations.

Good working knowledge of the endpoint, identity, and M365 estate that automations act on.

Experience integrating with ITSM tooling (Jira Service Management) for automated workflows.

Awareness of security and governance for automation and AI in a regulated environment.

Analytical mindset with a focus on measurable outcomes.

Why Planet

Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.

Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you – Apply now.

At Planet, we embrace a hybrid work model, with three days a week in the office.

Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.

About Us

Company Background

Planet provides integrated software, payment and technology solutions for its customers in the Hospitality and Retail sectors and worldwide via a network of global Financial Services Partners.

Founded over 35 years ago, we have evolved our services, delivering an innovative digital commerce platform that puts customer experience first.

With headquarters in London and around 3,000 expert employees located across six continents we serve customers in over 120 markets.

Apply Now

Refine Your Search

senior machine learning software development engineer, ai ops jobs in ireland

AI OPS & Automation Analyst

Digital Cloud Solution Engineer Cloud & AI (Apps & AI) - Benelux Region

Senior AI Security Automation Engineer, Vice President

Applied Scientist, AI Ops Integration

Software Developer, Scaled Ops AI Acceleration Team

(HubSpot) Operations Systems Specialist

Head of Transformation, CX & Operations

Advanced Engineer – Data Scientist

Lead Engineer - AI Agents

Mid-Senior Golang Developer — Endpoint Agent

Capacity Planning Manager, CDP EMEA

Senior Cloud Support Engineer

Data Engineering Lead

Lead AI Developer

Product Manager

Staff Engineer, Site Reliability

Senior Engineer, Network Observability

Advertising Operations (AdOps) & Programmatic Strategy Manager

Staff Firmware Engineer

Engineering Manager

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