Find Digital business analyst Jobs in Dublin, D

Lean Six Sigma Digital Transformation Leader
Teleperformance —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Sales Manager, SBS Scaled, Google Customer Solutions (English, French)
Google —Dublin, County Dublin
- €132,000–€136,000 a year
- Full-time
- Sales
- English
- Business development
1d
Deal Desk Analyst (Hybrid)
Nitro —Dublin, County Dublin
- Contracts
Quick apply
Project Manager
Mercury Engineering —Dublin, County Dublin
- Project management
- SharePoint
- Construction experience
2d
Principal Data Engineer
CarTrawler —Dublin, County Dublin
- Hybrid work
- SQL
- AWS
- Continuous improvement
- Annual leave
- Employee assistance program
Manager - Trading VIP Profiling
Hard Rock Digital —Dublin, County Dublin
- Full-time
- Remote
- Analysis skills
- Leadership
- Work from home
Quick apply
Payments - EMEA Subsidiary Payments Sales Associate - Dublin
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- English
- Communication skills
- Banking
Cost Manager
Turner & Townsend —Dublin, County Dublin
- Full-time
- Hybrid work
- Engineering
- No degree
- Communication skills
- Annual leave
Quick apply
Senior Product Manager
RWS Group —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Sales
- No degree
9d
Senior Network Engineer
Mastercard —Dublin, County Dublin
- Full-time
- Project management
- Bachelor's degree
- Agile
Databricks Lead Engineer | Senior Manager | Data & AI | Advisory
PwC —Dublin, County Dublin
- Full-time
- Azure
- Research
- SQL
Senior Manager Perfect Store Independents Channels
PepsiCo —DUBLIN 2, County Dublin
- Microsoft Outlook
- Sales
- Master's degree
4d
Senior Maximo Consultant
Nucleo Consulting Limited —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- SQL
- Analysis skills
Quick apply
Senior Microsoft Security Engineer
Codec —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Oracle
- Windows
Quick apply
Senior Specialist, Fund/Client Accounting
The Bank of New York Mellon Corporation —Dublin, County Dublin
- Full-time
- Bachelor's degree
- Accounting
- Accounting
3h
Senior Associate, Fund/Client Accounting
The Bank of New York Mellon Corporation —Dublin, County Dublin
- Full-time
- Bachelor's degree
- Accounting
- Accounting
3h

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Sales Manager, SBS Scaled, Google Customer Solutions (English, French)
Google —Dublin, County Dublin
Bachelor's degree or equivalent practical experience. Individual pay is determined by factors including job-related skills, experience, and relevant education…
€132,000–€136,000 a year
1d

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Lean Six Sigma Digital Transformation Leader

Teleperformance -
Dublin, County Dublin

Apply Now

Job details

Full-time

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Sales
Customer service
Lean
Process improvement
Microsoft Office
Profit and loss
Six Sigma
Analysis skills
Project management
Presentation skills
Bachelor's degree
Computer skills
Data visualisation
AI
Business
Leadership
Communication skills

Full job description

Overview

Job Title: Lean Six Sigma Digital Transformation (LSDT) Leader

Department: Operations

Management Responsibility for: NA

Travel Required: Yes / Infrequent

Reports to: Sr Director of Operations

Location: TP Office in East Point Business Park - Dublin, 5 days a week Onsite role

Contract Type: Full Time - Permanent

Grade: TBC

Job Summary / Overview

The Lean Six Sigma Digital Transformation Leader, who will be responsible for driving continuous improvement initiatives, leveraging data-driven insights, and embedding Lean Six Sigma methodologies, Digital Transformation across the organization. This role partners with business leaders to identify opportunities, streamline processes, enhance customer experience, and deliver measurable business outcomes.

Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document)

Lead and manage Lean Six Sigma projects (DMAIC, Kaizen, etc.) to improve efficiency, quality, and performance across business functions.
Analyze complex datasets to generate actionable insights and present findings to senior leadership.
Translate business challenges into improvement opportunities supported by Lean Six Sigma methodologies.
Develop, implement, and monitor KPIs to track operational performance and project impact.
Mentor, coach, and train employees on Lean Six Sigma tools, techniques, and best practices.
Partner with cross-functional stakeholders to ensure alignment between improvement initiatives and strategic business goals.
Drive a culture of continuous improvement and data-driven decision-making.
Maintain project documentation, ensuring transparency, governance, and compliance with standards.
Ability to work with Cross functional, highly matrix organization in a client facing role.
Ability to lead, provide required steer to quality, process excellence analysts
Ability to train large group on Lean, FMEA, Six Sigma Methodologies and build lean six sigma DNA
Deliver business outcome driven high impact Lean Six Sigma Projects across (Metrics, Process, Automation)
Sound understanding of QPA, RPA, AI, AGI technologies and leverage them to deliver meaningful business impact to internal/external customers.
Define and execute Lean, six Sigma Digital Transformation roadmap across portfolio of accounts.
Ability to drive RCA, bridge plan, glide paths, conduct process capability studies (CPk)
Ability to understand and explain complex problem in layman language
Conduct Design Thinking Workshops
The above list is not exhaustive, and role will evolve in terms of scope, size and scale so ability to take higher responsibilities.

Main Job Requirements

Education and Specific Training

Bachelor’s degree or equivalent experience in a call centre or business-related field (e.g., management, sales)

Special credentials

Experience of working with MSP and born in cloud clients preferred
Experience in BPO and Contact Centre environments
Experience in supporting large portfolio teams (500+) as LSDT leader

Required Skills

Technical & Functional Skills

Comprehensive computer skills
Proficient use of Microsoft Office tools including MS Word, PowerPoint, Excel, Outlook and others
Ability to use Excel’s advanced analytical tools such as run charts, histograms, pareto charts, scatter plots etc, preferred
Technical support, Customer Service, Trust & Safety domain experience preferred

Qualifications & Skills

Lean Six Sigma – Green Belt & Black Belt required. Master Black Belt strongly preferred.
12+ years of experience in process improvement, operational excellence, or business transformation.
Proven ability to deliver measurable improvements in efficiency, quality, and cost reduction.
Strong analytical skills with experience in data visualization and reporting tools
Excellent leadership, coaching, and stakeholder management skills.
Strong communication & presentation skills with the ability to influence at all levels of the organization.
Project management expertise with the ability to handle multiple initiatives simultaneously.

Key Competencies

Continuous improvement using Lean Six Sigma methodology
Kaizen, FEMEA, ADKAR
Data-driven decision-making
Change management
Continuous improvement mindset
Collaboration and stakeholder influence
Superior analytical ability
Superior communication skills
Commercially astute (P&L, Revenue Generation, Cost Optimization)
Flexibility & Availability
Sound reasoning & judgement
Excellent leadership and management skills
Planning and organizing
Lead by example / integrity
Critical thinking & problem solving
Employee & Client satisfaction orientated
Self-motivated and can motivate others
Highly advanced team building skills
Strategic and commercial thinker
High levels of resilience and focus
Coaching & developing managers into leaders
Advanced facilitation & presentation skills
Advanced KPI, SLA, OLA, XLA knowledge and understanding
Staffing & Billing models
Risk & compliance

#LI-CW1

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Refine Your Search

digital business analyst jobs in dublin, d

Lean Six Sigma Digital Transformation Leader

Sales Manager, SBS Scaled, Google Customer Solutions (English, French)

Deal Desk Analyst (Hybrid)

Project Manager

Principal Data Engineer

Manager - Trading VIP Profiling

Payments - EMEA Subsidiary Payments Sales Associate - Dublin

Cost Manager

Senior Product Manager

Senior Network Engineer

Databricks Lead Engineer | Senior Manager | Data & AI | Advisory

Senior Manager Perfect Store Independents Channels

Senior Maximo Consultant

Senior Microsoft Security Engineer

Senior Specialist, Fund/Client Accounting

Senior Associate, Fund/Client Accounting

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