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Client Service Associate

JPMorganChase -
DUBLIN 2, County Dublin

Apply Now

Job details

Full-time
11 days ago

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Accounting

Full job description

JOB DESCRIPTION

Join a team responsible for delivering new fund and share class setups and coordinating complex fund events end-to-end. You'll work with teams across operations and product to improve resilience, reduce manual effort, and strengthen the quality and consistency of outcomes. This role provides the chance to build technical and operational knowledge while contributing to stronger controls and more reliable delivery.

As a Client Service Associate within the Fund Accounting Implementation team in Dublin, you will manage fund and share class lifecycle activity across multiple fund ranges, coordinate complex fund events, and contribute to operational initiatives including technology testing and process enhancements. You'll take ownership of multiple workstreams, ensure delivery against agreed timelines, and help drive standardization and automation across fund accounting processes.

Job responsibilities

Manage end-to-end delivery of new fund and share class launches and closures across assigned fund ranges
Coordinate and process fund events such as mergers, restructures, and in-kind (in specie) activity, including planning and pre-event testing
Act as a point of coordination for implementation and event activity across multiple fund ranges
Partner with internal stakeholders across operations, valuation, service teams, and product to ensure aligned delivery and clear communication
Execute technology testing across internal applications for internal and external change requests, documenting outcomes and follow-ups
Own adherence to service level agreements, procedures, policies, checkpoints, and controls to maintain a strong controlled environment
Identify opportunities to automate, streamline, and standardize processes to reduce manual touchpoints and align with global standards
Contribute to strategic operational initiatives and continuous improvement efforts across the team

Required qualifications, capabilities and skills

Strong sense of ownership and responsibility with the ability to follow issues through to resolution
Demonstrated ability to manage multiple concurrent workstreams and competing deadlines
Proactive problem-solving skills, including comfort escalating risks and proposing practical solutions
Strong collaboration and stakeholder management skills across multiple teams and functions
Flexibility and adaptability in a dynamic environment with changing priorities
Consistent focus on quality, accuracy, and operating in a controlled environment
Understanding of the importance of regulatory requirements and risk awareness in fund accounting activities

Preferred qualifications, capabilities and skills

Strong attention to detail and a structured approach to documentation and execution
Prior exposure to fund accounting operations, fund lifecycle activity, or implementation/event processing
Product and fund structures knowledge (for example, share classes, fund changes, mergers, restructures)
Proficiency in Microsoft Excel, Word, and PowerPoint

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

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