Find Field technician Jobs in Dublin, D

Technician II
Digital Realty —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Office
- Communication skills
8d
Roadside Field Technician (E-Bike Operations)
Bleeper —Dublin, County Dublin
- €15 an hour
- Full-time
- Maintenance
- English
- Organisational skills
Quick apply
8h
Construction Materials Technician
Wills Bros Limited —Dublin, County Dublin
- Full-time
- Driving
- No degree
- Construction experience
- Annual leave
- Employee assistance program
Quick apply
5d
Slot ATTENDANT ENGINEER
GLADIATOR GROUP —Dublin Port, County Dublin
- €34,000 a year
- Overtime
- Customer service
- Maintenance
- No experience needed
Quick apply
12h
Apprentice Engineer
Linde Material Handling Ltd. —Dublin, County Dublin
- Overtime
- Forklift
- Leaving certificate
- No degree
- Annual leave
5h
ESS Maintenance Engineer
ESS Ltd. —Swords, County Dublin
- No degree
- Communication skills
- Mechanical knowledge
Electrical Capacity Install Technician , DCEO Capacity Install
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Engineering
- Microsoft Office
- AWS
4d
O&M Site Manager M/F
Renvolt Ireland —Dublin, County Dublin
- Engineering
- Maintenance
- English
Wastewater Modellers - Dublin, Cork
Jacobs —Dublin, County Dublin
- Hybrid work
- Engineering
Technical Architect / Architect (Advanced Technology)
DPS Group —Dublin, County Dublin
- Full-time
- AutoCAD
- Manufacturing
- Communication skills
Lead Senior Geotechnical Engineer
Amey Ltd —DUBLIN 1, County Dublin
- Annual leave
- Gym membership
Quick apply
Data Center Facility Manager
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Electrical Engineering
Quality Technician, Food Safety
Mondelēz International —Coolock, County Dublin
- Full-time
5d
EMEA Cabling Quality Mgr, Global Cabling Quality
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Electrical Engineering
Mechanical/Chemical Engineer
KSB-Jones Lang LaSalle Services Ir —Dublin, County Dublin
- Full-time
- Engineering
- English
- Analysis skills
Quick apply
Director of Global IT - Dublin
Foxit —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Access
- Azure
- Computer Science
Quick apply
DCEO Chief Engineer , DCEO
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Windows
Mechanical Workshop Manager
CEC —Leixlip, County Kildare
- Full-time
- CAD
- Project management
- Team management
Quick apply
4d
Lead Structural Engineer
DPS Group —Dublin, County Dublin
- AutoCAD
- System design
- English
Utilities Shift Technician
Veolia Energy Services Ireland Limited. —Clondalkin, County Dublin
- Full-time
- Maintenance
- English
- No degree
Quick apply
14d

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Technician II

Digital Realty -
Dublin, County Dublin

Apply Now

Job details

Full-time
8 days ago

Qualifications

Microsoft Excel
Microsoft Office
Electrical wiring
Telecommunication
Root cause analysis
Communication skills

Full job description

Your role

The Technician II is responsible for supporting Service Requests, encompassing remote hands services for customers, cross-/disconnects, and assisting in customer implementations. The primary focus is to support uninterrupted customer infrastructure operation while addressing internal requests to maintain the cleanliness, tidiness, and safety of the data center environment. This role will be required to work in night shifts.

What you'll do

Customer Support and Technical Interventions:

Provides technical customer service support and carries out operational technical interventions requested by clients.
Handles Remote Hands requests of customers according to instructions of the supervisor which includes:
o Customer equipment migration through labeling, installations, documentation, and testing
o Emergency troubleshooting and maintenance of customer infrastructure and shows leadership (reboot, reset, handle connectivity issues)
o Special maintenance requests (e.g. simple repairs, equipment exchange, technical measurements)
Ensures clients and internal teams are informed about the work progress and delivery of value-added services, including following up on customer termination requests and queries.
Monitors and documents customer services provided by external providers.

Implementation Services:

Supports migration and implementation activities under coordination of the Implementation Services team.
Responsible for setup and deinstallation of Cross Connects through cabling, installation, documentation, and testing.
Executes and drafts MOP’s, Change Requests (CR), and EOP’s when applicable.

Compliance and Administration:

Execute customer request reporting and administration in the internal system.
Ensure all work complies with relevant policies and regulations, conducting risk assessments as necessary.

Team Management and Support:

Provides leadership and supervision to Level I Technicians when requested by Site Management and as appropriate.
Demonstrates the ability to make decisions in the technical field within the guidelines provided by Site Management
Adapts a mentoring leadership style, advising, training, and guiding less experienced engineers.

What you'll need

Hard Skills:

Proven experience in ‘Telecommunications, IT or electrotechnical, Network Infrastructure environment.
Good understanding of structured network infrastructure and Industry measurement tools
Skills in optical fiber installations, wiring networks, electrical wiring, and network configurations.
Strong troubleshooting skills and RCA (Root Cause Analysis) capability
Skilled in customer communication and handling customer requests / complaints
Skilled in service-oriented software, tasks handling and administration
Knowledge of Microsoft Office and Service Management applications (e.g., Excel).

Soft Skills:

Proactive and customer-focused mindset, showing dedication to customer service and exceeding business goals.
Attention to detail and a hands-on approach to tasks, coupled with a strong drive for continuous learning and development.
Enhanced team-oriented mentality, actively contributing to team effectiveness and demonstrating adaptability and flexibility in various situations.
Effective communication skills within the team and across different levels of the organization, while exhibiting resilience and problem-solving abilities in challenging scenarios.

Apply Now

Refine Your Search

field technician jobs in dublin, d

Technician II

Roadside Field Technician (E-Bike Operations)

Construction Materials Technician

Slot ATTENDANT ENGINEER

Apprentice Engineer

ESS Maintenance Engineer

Electrical Capacity Install Technician , DCEO Capacity Install

O&M Site Manager M/F

Wastewater Modellers - Dublin, Cork

Technical Architect / Architect (Advanced Technology)

Lead Senior Geotechnical Engineer

Data Center Facility Manager

Quality Technician, Food Safety

EMEA Cabling Quality Mgr, Global Cabling Quality

Mechanical/Chemical Engineer

Director of Global IT - Dublin

DCEO Chief Engineer , DCEO

Mechanical Workshop Manager

Lead Structural Engineer

Utilities Shift Technician

I want to receive the latest job alerts for field technician in dublin, d

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