Find Operations coordinator Jobs in Swords, D

IT Operations Manager
Medserv —Dundrum, County Dublin
- €65,000–€80,000 a year
- Full-time
- Annual leave
- Employee assistance program
Quick apply
22h
Corporate Mobile Receptionist - Dublin
Rapport —Dublin, County Dublin
- €37,962 a year
- Full-time
- English
- Hotel experience
- Annual leave
- Employee assistance program
Global Contracts Coordinator
Parexel —Dublin, County Dublin
- Microsoft Excel
- Customer service
- English
6h
Training and Administration Coordinator
JLL —Dublin, County Dublin
- No degree
- Data entry
- Organisational skills
IE - Lead Technical Facilities Co-Ordinator
Flexim Group SA —Dublin, County Dublin
- €45,000 a year
- English
- Supervising experience
- Communication skills
- Employee assistance program
- Sick pay
Group Reservations Coordinator
Specialized Travel Services —Dublin, County Dublin
- Full-time
- English
- Microsoft Office
- No degree
Quick apply
12h
Recovery Specialist, Value Recovery
Re:Cycle Reverse Logistics Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Manufacturing
11d
Component Recovery Specialist, Value Recovery
Re:Cycle Reverse Logistics Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Business
11d
New Product Introduction (NPI) Coordinator, Value Recovery
Re:Cycle Reverse Logistics Ireland Limited —Dublin, County Dublin
- Full-time
- Engineering
- AWS
- Bachelor's degree
11d
Refuge Support Worker (Full Time)
Saoirse Domestic Violence Services —South Dublin, County Dublin
- €38,168.91 a year
- 12 hour shift
- Bachelor's degree
- No degree
- IT
- Wellness program
- Annual leave
Quick apply
11h
Proposal Coordinator-Administrator
DPS Group —Dublin, County Dublin
- Monday to Friday
2d
Clinical Facilitator - Radiology
Beacon Hospital —Dublin, County Dublin
- Full-time
- Clinic
- Leadership
- Communication skills
Quick apply
Community Engagement Project Worker
Merchants Quay Ireland —Dublin, County Dublin
- €36,372–€38,586 a year
- Full-time
- No degree
Quick apply
Critical Systems Engineer
EdgeConneX —Dublin, County Dublin
- Microsoft Word
- Microsoft Excel
- Bachelor's degree
Quick apply
Design Manager - Infrastructure
Turner & Townsend —Dublin, County Dublin
- Full-time
- Engineering
- Analysis skills
- Bachelor's degree
- Annual leave
Quick apply
Senior Engineer - Civils
Sisk —Blanchardstown, County Dublin
- Full-time
- Engineering
- Microsoft Office
- Bachelor's degree
- Annual leave
Cleaning Supervisor (Maternity leave cover)
BidvestNoonan —DUBLIN 4, County Dublin
- €15.60 an hour
- Cleaning
- Annual leave
Quick apply
11d
Staff Nurse - Theatre; Anaesthetics and PACU
Beacon Hospital —Dublin, County Dublin
- Full-time
- Management
- Clinic
- Leadership
Quick apply
CNM1; Oncology Day Unit
Beacon Hospital —Dublin, County Dublin
- Full-time
- Nursing
- Clinic
- Leadership
Quick apply
7d
CNM1 Cath Lab
Beacon Hospital —Dublin, County Dublin
- Full-time
- Nursing
- English
- Clinic
Quick apply
5h

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IT Operations Manager

Medserv -
Dundrum, County Dublin

Quick apply

Job details

Full-time
€65,000–€80,000 a year
22 hours ago

Benefits

Bike to work scheme
Annual leave
Company events
Employee assistance program
Gym membership
Referral programme

Qualifications

Jira
VoIP
IT support
Mobile device management
Root cause analysis

Full job description

We are not seeking agency assistance for this vacancy. Thank you for respecting our recruitment process.

Role Purpose

We are looking for a hands-on IT Support Manager to lead our support team while owning our corporate SaaS applications and workplace IT environment. You will drive the delivery of day-to-day support, administer our core business systems, coordinate incidents, and ensure our workplace technology remains secure, reliable and fit for business.

You will lead a small, geographically distributed support team across our four offices in three countries, providing leadership, direction and consistency of service while remaining actively involved in technical delivery.

Working within an ISO-certified environment that handles sensitive medical data, you will own key operational security controls, maintain audit readiness and work closely with our ISMS Manager and DevOps/Infrastructure team to strengthen our security and compliance posture. While DevOps own our production and infrastructure platforms, you will own the corporate SaaS application estate and workplace IT environment.

Success in this role is built on two core responsibilities: leading the support team and taking hands-on ownership of our SaaS applications and workplace IT.

Key Responsibilities

Lead, mentor, and develop a small L1 support team: set standards for ticket handling, escalation, and documentation, act as escalation point for complex issues, and build playbooks that increase first-line resolution
Administer Microsoft 365 and Entra ID (accounts, permissions, mailboxes, tenant configuration) and run controlled joiner/mover/leaver processes
Manage endpoints (MDM, EDR/MDR), office networks, firewall changes via providers, and the wider SaaS and security stack (VoIP, SWG/CASB/DLP)
Own and improve Jira for support workflows — queues, SLAs, dashboards — and use its reporting to give stakeholders visibility of performance and trends
Act as incident coordinator for all incidents across the business, pulling in the right experts, keeping stakeholders aligned, and driving root cause analysis and follow-up
Own the operational security controls within this role, keep evidence audit-ready, and work with the ISMS Manager on assigned controls and audit actions
Maintain accurate documentation and manage vendors to improve service reliability

Essential Skills & Experience

3+ years leading or managing an IT support / service desk team with direct reports
Hands-on administration of Microsoft 365 and Entra ID, including tenant configuration
Experience running joiner/mover/leaver (access lifecycle) processes
Endpoint management using MDM and EDR/MDR tooling
Administration of an ITSM platform (Jira Service Management or comparable), including SLAs and reporting
Incident coordination across multiple technical teams and vendors, including root cause analysis
Experience in an ISO 27001 (or equivalent) certified environment, maintaining control evidence and supporting audits

Desirable Skills & Experience

Full ISMS ownership, including leading ISO 27001 certification or surveillance audits (qualifies for the higher salary range)
Multi-site / multi-country workplace IT support
Cloud security tooling (SWG, CASB, DLP) and/or VoIP administration
Healthcare or regulated-sector experience handling sensitive personal data
Managing third-party network, firewall, or managed security provider

What we offer

Annual leave - 21 days' annual leave plus 2.5 discretionary company days
Holiday Plus scheme - purchase additional leave through our HPS
Service-based leave accrual - accrue more leave the longer you're here
Flexi start - giving you greater flexibility to balance work and personal commitments
Corporate health insurance – company-funded cover through Irish Life
Enhanced pension - employer contributions above the statutory minimum
Life assurance - available from day one
Enhanced maternity and paternity leave – subject to eligibility
Workcation opportunities – flexibility to work remotely from an approved location
Funded gym membership – supporting your health and wellbeing with Flyefit
Employee Assistance Programme (EAP) – confidential wellbeing support for you and your family
Professional development – investment in training, certifications and career progression
Sports and social programme - regular company events and team activities
Comfortable workplace amenities - healthy food options and comfortable recreational spaces
Tax-efficient benefits - including commuter travel support and the Bike to Work Scheme
Travel Opportunities - travel to our sites in Poland and the UK
Employee referral bonus – know someone that might be a fit - earn a bonus for successfully referring talented people to join our team

Additional Information:

This is a fully office-based role with an immediate start
All offers are conditional on proof of the right to work in Ireland
Please review our Candidate Privacy Notice at medserv.ie/candidate-privacy-notice before applying

Quick apply

Refine Your Search

operations coordinator jobs in swords, d

IT Operations Manager

Corporate Mobile Receptionist - Dublin

Global Contracts Coordinator

Training and Administration Coordinator

IE - Lead Technical Facilities Co-Ordinator

Group Reservations Coordinator

Recovery Specialist, Value Recovery

Component Recovery Specialist, Value Recovery

New Product Introduction (NPI) Coordinator, Value Recovery

Refuge Support Worker (Full Time)

Proposal Coordinator-Administrator

Clinical Facilitator - Radiology

Community Engagement Project Worker

Critical Systems Engineer

Design Manager - Infrastructure

Senior Engineer - Civils

Cleaning Supervisor (Maternity leave cover)

Staff Nurse - Theatre; Anaesthetics and PACU

CNM1; Oncology Day Unit

CNM1 Cath Lab

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