Donor Care and Telemarketing Administrator - Temporary
Merchants Quay Ireland —Dublin, County Dublin
- €28,460–€31,700 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
4D BIM Coordinator
Winthrop Technologies —Ballymount, County Dublin
- Full-time
- Engineering
- Bachelor's degree
- Construction Management
Quick apply
Senior Lead Engineer - Future Operations
Eirgrid —Dublin, County Dublin
- Full-time
- Analysis skills
- Organisational skills
- Electrical Engineering
Quick apply
Oracle ERP Cloud Project Manager (Contractor)
Version 1 —Dublin, County Dublin
- Full-time
- Hybrid work
- Oracle
- Business development
- AWS
Quick apply
3d
Utilities Interface Manager - Infrastructure
Turner & Townsend —Dublin, County Dublin
- Full-time
- Master's degree
- Project management
- Negotiation
- Annual leave
Quick apply
Service Coordinator (Open Access Service)
Merchants Quay Ireland —Dublin, County Dublin
- €45,659–€50,773 a year
- Full-time
- Supervising experience
- Leadership
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
1d
Powertrain/Battery Management Engineer
Manna —Dublin, County Dublin
- Full-time
- Hybrid work
- Engineering
- English
- Master's degree
Quick apply
Temp - Technical Data Solution Architect (VP)
Sumitomo Mitsui Banking Corporation —Dublin, County Dublin
- Hybrid work
- Computer Science
- Master's degree
- SQL
- Annual leave
8d
Sales Engineer Liquid Cooling
Tate Europe —DUBLIN 10, County Dublin
- Full-time
- Bachelor's degree
- No degree
- HVAC
Quick apply
Clinical Nurse Manager Medically Supervised Injecting Facility (MSIF)
Merchants Quay Ireland —Dublin, County Dublin
- €54,633–€60,220 a year
- Full-time
- Nursing
- Microsoft Excel
- Data analysis skills
Quick apply
9d
Clinical Nurse Manager, Medically Supervised Injection (Part-time)
Merchants Quay Ireland —Dublin, County Dublin
- €29,137.60–€32,861.33 a year
- Part-time
- Nursing
- Leadership
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
Head of Integration Experience
Pay and Shop Ltd —Dublin, County Dublin
- Full-time
- Product management
- AI
Quick apply
10d

Related jobs to explore

Based on your search for head of integration experience

Communications & Administration Officer
St Michaels House —Ballymun, County Dublin
Developing content for organisational social media channels. A relevant degree qualification in: The postholder will assist in developing engaging…
€52,758–€63,110 a year
1d
Project Assistant, MHPSS
UN International Organization for Migration —Dublin, County Dublin
IOM Ireland provides with programming activities in the following. School diploma with five years of relevant experience; or, · Bachelor’s degree in Political…
€3,081 a month
Quick apply
2d

I want to receive the latest job alerts for head of integration experience in dublin, d

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

head of integration experience jobs near dublin, d

Head Of Customer Experience jobs in Dublin, County Dublin

Clinical Nurse Manager jobs in Dublin, County Dublin

Utility Manager jobs in Dublin, County Dublin

Solution Architect jobs in Dublin, County Dublin

Service Coordinator jobs in Dublin, County Dublin

Full Time No Experience jobs in Tralee, County Kerry

Customer Assistant jobs in Dublin, County Dublin

Work Experience Transition Year jobs in Lucan, County Dublin

Transition Year Work Experience jobs in County Kildare

Facilities Engineer jobs in Galway, County Galway

Engineer jobs in Ballina, County Mayo

Mechanical Cad Design Engineer jobs in Dublin, County Dublin

Mechanical Engineer jobs in Limerick, County Limerick

Remote Software Engineer jobs in Dublin, County Dublin

Clinical Nurse Manager jobs in Blanchardstown, County Dublin

Clinical Nurse Manager jobs in Castlebar, County Mayo

Clinical Nurse Manager jobs in Midleton, County Cork

Ivf, Fertility, Nurse jobs in Limerick, County Limerick

Staff Nurse jobs in Dublin, County Dublin

Clinical Nurse Manager jobs in Navan, County Meath

Donor Care and Telemarketing Administrator - Temporary

Merchants Quay Ireland -
Dublin, County Dublin

Quick apply

Job details

Temporary
€28,460–€31,700 a year

Qualifications

Microsoft Word
Microsoft Excel
Customer service
English
Microsoft Office
Organisational skills
Telemarketing
Communication skills

Full job description

Donor Care and Telemarketing Administrator

Job Title:

Department:

Fundraising Communications

Reports To:

Donor Care Coordinator

Purpose of Job:

To deliver Donor Care and Telemarketing excellence to MQI supporters through efficient and conscientious administrative support for the fundraising and communications department to help grow fundraising income.

Contract:

Fixed-term contract beginning August 2026 and finishing end January 2027.

Who We Are –

Merchants Quay Ireland is a national voluntary organisation who helps people who are Homeless and those caught in addiction. We provide frontline services , practical supports, pathways towards recovery and innovative responses to the issues of drug use and homelessness in Ireland.

Our Vision is one of an “inclusive society” where the integration and well-being of all is supported and everyone is treated with Dignity and Respect. Our Mission is to work as a collaborative community to reduce the harm caused by addiction and homelessness. We provide accessible, high quality and effective services, which meet the complex needs in a non judgemental and compassionate way.

Main Duties and Responsibilities

Work to increase the lifetime value of MQI supporters by helping them understand our work and the importance of their continued support in changing lives.
Act as the first point of contact for incoming fundraising enquiries and activities, meeting and greeting visitors and donors who come to our office or prefer to phone us.
Provide excellent service to MQI supporters on the phone, in person, online and in writing, handling enquiries, requests, donations and complaints in a prompt, efficient and thoughtful manner within agreed timescales.
Conduct outbound calls to Merchants Quay donors to promote our work, thank them for their donations, and generate additional income.
Build rapport with donors over the phone, understanding their needs and providing tailored solutions to generate leads and drive donations.
Enter data onto the CRM database and maintain accurate records of donations, donors’ personal information, and any other data relating to fundraising, while adhering to all internal and GDPR procedures.
Manage the processing, thanking and receipting of all donor income within agreed timescales and in line with strict procedures.
Undertake other administrative activities for the fundraising department as required – e.g. welcome packs, purchase order system, direct mail returns, coupon management, and stockroom management.
Run a system for managing all fundraising printed stock, materials and stationery held by the fundraising team, liaising with suppliers as necessary.
Support other members of the Fundraising Team on communications and marketing campaigns, donor appeals, newsletters and community fundraising initiatives as required, including supporting the development of content, imagery and data cleaning.
Identify and manage opportunities for donor care excellence and income generation for the fundraising and communications department.
Demonstrate flexibility in working hours, including occasional evening and weekend work for donor events. A time-in-lieu policy is in operation

The ideal candidate will have:

One year’s experience in a public-facing and/or administrative role.
Excellent customer service skills on the telephone, in writing, and in person.
Experience in CRM database management.
Excellent planning and organisational skills, with a proven ability to multi-task and prioritise time and resources.
Ability to work under pressure and maintain meticulous attention to detail and accuracy.
Excellent numeracy skills.
Excellent written and verbal communication skills.
Excellent interpersonal skills, with the ability to build relationships with supporters and colleagues.
Proficiency in MS Office applications, especially Excel and Word.
Proven ability to work independently within a team environment.
Fluency in written and spoken English.
A Certificate in Fundraising is desirable.
Education to degree level or equivalent is desirable.
A collaborative, enthusiastic and positive attitude, with flexibility and adaptability.
Previous telemarketing experience is a distinct advantage.

Salary:

€28460 - €31700 per annum (dependent on experience)

Contract:

Temporary/Seasonal (from August to the end of January)

Hours:

37.5 hours per week

Location:

Fundraising Communications Dept, Head office, Merchants Quay.

How to apply:

If you are interested in applying for this position, please apply by 17th July 2026.

Management reserve the right to amend or change this job description as required.

This Position is subject to Garda Clearance.

Quick apply

Refine Your Search

head of integration experience jobs in dublin, d

Donor Care and Telemarketing Administrator - Temporary

4D BIM Coordinator

Senior Lead Engineer - Future Operations

Oracle ERP Cloud Project Manager (Contractor)

Utilities Interface Manager - Infrastructure

Service Coordinator (Open Access Service)

Powertrain/Battery Management Engineer

Temp - Technical Data Solution Architect (VP)

Sales Engineer Liquid Cooling

Clinical Nurse Manager Medically Supervised Injecting Facility (MSIF)

Clinical Nurse Manager, Medically Supervised Injection (Part-time)

Head of Integration Experience

Related jobs to explore

I want to receive the latest job alerts for head of integration experience in dublin, d

Related Searches

Explore jobs in more locations

Donor Care and Telemarketing Administrator

Job Title:

Department:

Reports To:

Purpose of Job:

Contract:

Main Duties and Responsibilities

The ideal candidate will have:

Jobseeker tools

Employer Tools

Browse

Stay Connected